Endpoint Systems Administrator

Socket.dev; Yuma (AZ); Hybrid; USD 65,000 - 90,000; Full time

Job summary

CampusWorks is seeking an Endpoint Systems Administrator to support Windows, macOS, iPads, and school devices across the organization. You will manage imaging, deployment, patching, mobile device management, and printer servers, while ensuring security and high availability.

The role involves scripting in PowerShell and Linux, vendor coordination, and on-call support for campus technology platforms. Join a collaborative, fast-paced environment delivering reliable endpoint services to students

Qualifications

• 3 years of systems experience in a Microsoft server and desktop environment.
• Experience with LANs/servers; Windows, Office, Apple products, and diverse apps.
• Hands-on with MDM/endpoint tools such as Intune, SCCM, JAMF, Apple School Manager.
• Certifications: CompTIA Network+, JAMF, Microsoft Intune or endpoint management.
• Strong PowerShell and Linux scripting skills.
• Experience supporting third-party software integrations, licenses and deployments.
• Strong printer server administration: deployment, drivers, queues, enterprise printing.

Responsibilities

• Configure, implement, and manage imaging systems.
• Configure, deploy, and manage application deployment systems.
• Deploy desktop images and configurations to computers efficiently.
• Manage patch management for Windows and Apple devices.
• Oversee MDM/endpoint platforms (Intune, SCCM, JAMF, Apple School Manager).
• Maintain lifecycle of Windows devices, Macs, iPads, and campus equipment.
• Develop imaging methods for Tier 2 onsite technicians.
• Troubleshoot software/hardware issues.
• Create/update software update schedules for technicians.
• Install, configure, test, and maintain OS/software/tools.
• Support third-party software integrations and licensing.
• Administer printer servers and print management services.
• Communicate solutions to technicians; ensure availability.

Skills

Customer service communication

Business process oriented

Non-technical training

Collaborative work

Fast-paced environment

Multi-tasking

Attention to detail in scripts/policy

Education

Associate's degree or certifications

Tools

Microsoft Intune

SCCM

JAMF

Apple School Manager

Job description

Under the direction of the Director of Infrastructure, the Endpoint Systems Administrator supports the day-to-day administration, deployment, security, software integration, print services, and lifecycle management of the college’s endpoint systems infrastructure. This position manages and supports Windows, macOS, Apple iPads, student rental devices, laptops, desktops, tablets, and select mobile devices across the organization. The role requires a solid understanding of mobile device management, endpoint management platforms, and printer server administration, including Microsoft Intune, SCCM, JAMF, Apple School Manager, and print management services. The position will install, configure, test, maintain, and monitor operating systems, application software, third-party software integrations, printer servers, device configurations, and system management tools while ensuring high levels of client systems availability, security, and reliability.

Responsibilities

• Configuration, implementation, and management of imaging systems.
• Configuration, implementation, and management of application deployment systems.
• Deployment of desktop images and configurations to computers efficiently.
• Configuration and implementation of patch management systems for Windows and Apple devices, laptops, tablets, and other mobile devices.
• Manage mobile device management and endpoint management platforms, including Microsoft Intune, SCCM, JAMF, and Apple School Manager.
• Manage and maintain Windows devices, Macs, Apple iPads, student rental equipment, laptops, desktops, tablets, and supported mobile devices throughout their lifecycle.
• Develop software imaging methods for Tier 2 onsite technicians to deploy to endpoint devices.
• Troubleshooting software and hardware issues.
• Develop and implement a software update schedule for technicians to follow.
• Install, configure, test, and maintain operating systems, application software, and system management tools.
• Support third-party software integrations, licensing, deployment, configuration, and troubleshooting for academic and operational applications, including Maple licensing, A-Tech Automotive software, testing center software, and similar campus technology platforms.
• Administer printer servers and print management services, including printer deployment, queue management, driver management, troubleshooting, access control, and coordination with vendors or technicians to resolve printing issues.
• Communicate with technicians to identify and explain solutions.
• Proactively ensure the highest levels of systems and infrastructure availability.
• Write, test, document, and maintain PowerShell and Linux scripts to improve system efficiency, automate endpoint tasks, and reduce manual intervention while following change-control and validation practices.
• Provide 2nd and 3rd level support.
• Liaise with vendors and other IT personnel for problem resolution.
• Evaluate and recommend new hardware and software.

Knowledge, Skills, & Abilities

• Excellent written and verbal customer service and communication skills.
• Oriented in business processes & best practices.
• Ability to explain and train in non-technical terms.
• Proven success working in a collaborative setting.
• Must be able to work in a fast-paced environment.
• Ability to continually multi-task and remain well organized.
• Must demonstrate exceptional attention to detail, especially when creating, testing, and deploying scripts, policies, and device configurations that could impact users, devices, or production systems if coded or applied incorrectly.

Qualifications & Requirements

• 3 years of systems experience in a Microsoft server and desktop environment.
• Experience with local area networks and servers including installation and troubleshooting processor based personal computer use and support; Microsoft Windows and Office; Apple products, and a wide range of applications software.
• Hands-on experience with mobile device management and endpoint management tools such as Microsoft Intune, SCCM, JAMF, and Apple School Manager.
• Preferred certifications include CompTIA Network+, JAMF certification, and Microsoft Intune or Microsoft endpoint management certifications.
• Strong PowerShell and Linux scripting skills are required.
• Experience supporting third-party software integrations, license management, application deployment, and vendor coordination for specialized instructional, testing, and operational systems preferred.
• Strong printer server administration experience required, including printer deployment, driver management, print queue troubleshooting, and support of enterprise print environments.
• Associate's degree in related field or appropriate certifications with technical training required.

Preferred

• ITIL certification
• CompTIA Network+, JAMF, and Microsoft Intune certifications

What You Can Expect from Us

At CampusWorks, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits for full-time employees, and professional development opportunities are a few of the many reasons that CampusWorks is a great place to build your career.

Our employees enjoy:

Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of students and educators. CampusWorks Inc., as a large consulting firm, provides its employees with an opportunity to work both onsite and remotely with our clients across the United States and in Canada. With the nature of our clients’ work evolving quickly, we’re all being asked to support larger CampusWorks initiatives. Upon joining CampusWorks in a consulting role, your talent and expertise may be applied to a range of projects, assignments, and clients.

A CEO who cares. Chairman and CEO Liz Murphy has made it her mission to create a culture that appreciates and takes good care of its people. As a result, being an employee of CampusWorks feels like being a member of a big family.

A virtual and onsite workplace. In an effort to reduce our environmental footprint, CampusWorks became a virtual company in 2012. As such, our team members are located across the U.S. and Canada, where they work from their home offices and at client sites.

Flexibility. We value work-life balance because we know that happy employees create happy customers. That's why CampusWorks offers both full-time and part-time 1099 consulting career opportunities to fit life's unique demands.

A company that gives back. Every year CampusWorks proudly supports numerous charitable fundraising initiatives that align with our vision to make higher education accessible to everyone.

At CampusWorks, we value the unique backgrounds, experiences, and perspectives each CampusWorker (we call ourselves CampusWorkers) brings to our workplace each day.

We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements.

About CampusWorks

Founded in 1999, CampusWorks is dedicated to helping higher education overcome business and technological challenges that stand in the way of student success and completion. We work with community colleges, technical colleges, four-year public and private institutions, multi-college districts, and statewide higher education systems to tackle problems big and small. Our services are rooted in systems thinking and reach across the institution—from Student Services to Human Resources to Finance to Academics—to achieve transformative results.

Want to learn more about life at CampusWorks? Visit https://www.campusworksinc.com/about/ to see how we empower Higher Education to reach its full potential.

CampusWorks, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.