End User Business Development Manager, Manufacturing

Record UK Ltd; Austin, Northern (TX, KY); Hybrid; USD 90,000 - 132,000; Full time

Benefits offered by this job

Competitive salary

Benefits and annual leave

Career development opportunities

Job summary

HID Global is seeking an End User Business Development Manager, Manufacturing, to drive growth across North America. You will lead end-user engagements, craft compelling value propositions, and manage the full sales cycle from prospecting through to close.

The role emphasizes consultative selling in physical access control, working with security, IT, and operations leaders to deliver measurable outcomes and ROI.

Qualifications

• 5+ years in business development, sales, or account management in physical access control or security tech.
• Experience selling to end-user customers in manufacturing/logistics sectors.
• Strong ability to map customer needs to HID PACS solutions and articulate ROI.

Responsibilities

• Develop and execute sales strategies to meet revenue targets.
• Manage full sales cycle from prospecting to close with key stakeholders.
• Build and maintain relationships with security, IT, and operations leaders.

Skills

Solution-based sales

End-user engagement

Consultative selling

C-level communication

Education

Bachelor’s degree

Job description

# End User Business Development Manager, Manufacturing**An Amazing Career Opportunity for an End User Business Development Manager, Manufacturing!!** **Location:** Remote, US**Job ID:** 51271We are seeking a driven and customer-focused Business Development Manager (BDM) to support our growth initiatives across the manufacturing vertical in North America. This role is an individual contributor position, responsible for directly engaging with end-user customers to uncover opportunities, build strong relationships, and drive adoption of HID’s physical access control and security solutions.The ideal candidate will have a proven track record in solution-based sales, particularly within physical access control, security, or related fields of technology. They will thrive in end-user engagement, consultative selling, and navigating complex sales environments to deliver value and measurable outcomes.**Who are we?**HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo **Physical Access Control Solutions (PACS):**HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions. This is more than just a job – it’s your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions. Are you ready to make a difference? Join us and help shape the future of security. **As our End User Business Development Manager, Manufacturing, you’ll support HID’s success by:** * Developing and implementing effective sales strategies to meet or exceed revenue targets.* Creating compelling value propositions tailored to industrial market clients and managing the entire sales cycle from prospecting through to close.* Building and maintaining strong relationships with key stakeholders and decision-makers, including security, IT, and operations leaders.* Acting as a trusted advisor by understanding customer needs and aligning solutions to business and operational challenges.* Maintaining deep knowledge of HID’s physical access control solutions, including mobile credentials and controller technology, and staying current with industry advancements to effectively communicate features, benefits, and differentiators.* Providing education, demonstrations, and training to customers on solution capabilities, installation considerations, and best practices.* Representing HID at trade shows, industry events, and customer forums.* Monitoring and analyzing sales performance metrics, account activity, and pipeline health to evaluate strategy effectiveness and adjust approaches as needed.* Providing feedback on market dynamics, competitive activity, and customer demands to leadership.* Conducting market research to identify trends, opportunities, and potential clients across logistics, manufacturing, retail, and industrial sectors.* Pursuing opportunities for market expansion within North America by exploring new accounts, regions, and growth segments.* Partnering with product development, marketing, engineering, channel, and customer support teams to ensure seamless solution integration, alignment with customer expectations, and successful project outcomes.* Ensuring all sales activities adhere to relevant industry regulations, customer requirements, and company standards while maintaining the highest level of integrity and professionalism.**Your Experience and Background include:** * 5+ years of business development, sales, or account management experience in physical access control, electronic security, or related technology solutions.* Clear understanding and experience with the end-user corporate culture, environment, and decision-making process within industrial markets (logistics, manufacturing, retail, industrial).* Strong knowledge of how HID products and solutions fit within these vertical markets, and the ability to effectively align solutions to customer business drivers.* Understanding of consultant community requirements and tools relevant to security system specification and deployment in industrial environments.* Proficient technical knowledge of Physical Access Control Solutions (PACS), authentication technologies, and HID’s roadmap within PACS to support solution positioning and sales success.* Familiarity with HID Global’s sales development ecosystem, including business segments, channel rationalization, and sales processes.* Experience managing complex sales cycles with multiple stakeholders, including executive and operational decision-makers.* Demonstrated success in consultative selling and solution positioning to end-user customers.* Excellent communication, presentation, and relationship-building skills, with the ability to engage confidently with C-level and corporate management.* Strong business acumen, organizational discipline, and time management skills, with a self-starter mindset and ability to work independently.* Bachelor’s degree preferred; equivalent industry experience considered.* Willingness to travel extensively within North America to meet customers and attend industry events.**What we can offer you:*** Competitive salary and rewards package* Competitive benefits and annual leave offering, allowing for work-life balance* A vibrant, welcoming & inclusive culture* Extensive career development opportunities and resources to maximize your potential* To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds**Why apply?** * **Empowerment:** You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.* **Innovation:** You embrace challenges and want to drive change. You'll have opportunities to share insights and contribute forward-thinking ideas that shape future outcomes.* **Integrity:** You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.The wage range for this role considers a broad scope of factors that are considered when making compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range does not account for geographic differentials based on the location where the position may be filled. At HID, it is uncommon for individuals to be hired at or near the top of the range. Final compensation decisions depend on the specific facts and circumstances of each case.The base salary in the United States is $90,000 to $132,000. The OTE is up to $200,000.HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact [e-mail].**Immigration Sponsorship Not Available*** Applicants for this position must be currently and legally authorized to reside and work in the hiring country.* HID Global will not offer immigration sponsorship or assume sponsorship of an employment visa for this position.* International relocation or remote work arrangements outside of the hiring country will not be considered.At times, HID may use AI-assisted technology to help our Talent Acquisition team review applications by identifying job-related qualifications, skills, and experience in résumés and comparing them with the requirements of the role. The technology supports recruiter review but does not make hiring decisions. A member of our Talent Acquisition team reviews each application before any selection decision is made. Information processed by the tool is deleted once the recruiter's review is complete.**We make it easier for people to get where they want to go!** On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go – without having to think about it. When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences. #LI-HIDGlobal