End-to-End Robotics Launch Lead

Amazon Inc.; Massachusetts; On-site; USD 131,000 - 178,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Plan + RSUs

PTO and Parental Leave

Job summary

Amazon Robotics seeks a Technical Product Launch Manager to own end-to-end launches of next-gen robotics in live operations. You will lead field tests, triage issues, and translate field observations into product improvements that shape the engineering roadmap.

You will develop training, build customer relationships, and drive adoption across a growing automation network, delivering measurable impact at scale.

Qualifications

• 3+ years leading large-scale technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
• Experience in a customer-facing role, engaging with customer executives, technologists or partners to solve business problems with advanced technologies
• Bachelor's degree in Science, Technology, Engineering, Math, or a related field
• Experience in a direct or matrixed role leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams

Responsibilities

• Lead end-to-end launch and field testing of new automation solutions; track deliverables, manage project risks, and publish status reports
• Build deep expertise in site operations and maintenance, cultivate strong relationships with site customers, and serve as their advocate in every product decision
• Analyze performance, availability, and quality metrics during field tests; identify root causes and translate findings into prioritized product and process improvements
• Evaluate user roles against product requirements, manage a prioritized feature backlog, and champion the highest-impact improvements in engineering roadmap and sprint reviews
• Develop and deliver user training—from associate standard work to leadership level theory-of-operations content—including leading product teardowns to create maintenance procedures
• Manage day-to-day field testing, secure site leadership buy-in for changes, and triage operational issues arising from NPI activities to keep launches on schedule

Skills

Program leadership

Customer-facing

Cross-functional leadership

Transformation projects

Education

B.S. in STEM

Tools

PMP

SCRUM/Agile

SAFe

Job description

Amazon Robotics seeks a Technical Product Launch Manager to own end-to-end launches of next-gen robotics in live operations. You will lead field tests, triage issues, and translate field observations into product improvements that shape the engineering roadmap.

You will develop training, build customer relationships, and drive adoption across a growing automation network, delivering measurable impact at scale.