Encounters Systems Analyst II

CareSource; United States; Remote; USD 63,000 - 100,000; Full time

Job summary

CareSource is seeking an Encounters Systems Analyst II to analyze Encounters data, understand financial and clinical impacts, and ensure SLAs are achieved. The role supports regulatory data projects and collaborates with multiple departments to resolve data issues and improve processes.

The position requires a Bachelor's degree in Science/Arts (Master’s preferred in Healthcare Analytics/Data Science) and 1–2 years in healthcare data environments, with strong skills in SQL, SAS, SSIS, and Power

Qualifications

• Bachelor's degree in Science/Arts or equivalent required.
• Master's Degree preferred with Healthcare Analytics/Data Science focus.
• 1–2 years of managed healthcare/claims experience required.
• Experience with multiple data tools (SQL, SAS, SSIS, Power BI) is expected.

Responsibilities

• Analyze Encounter data and assess financial and clinical impact to meet SLAs.
• Review Encounter rejections and resolve data issues or process changes.
• Support regulatory data projects for CMS and State agencies.
• Collaborate with IT, Claims, Enrollment, and other teams for data readiness.
• Develop user stories and support sprint planning for data initiatives.
• Monitor data quality and streamline claims encounter processes to improve efficiency.

Skills

Data analysis

Communication skills

Time management

Detail oriented

Problem solving

Critical thinking

Team collaboration

Education

Bachelor's degree in Science/Arts

Master's degree preferred (Healthcare Analytics/Data Science)

Tools

SQL

SAS

SSIS

MySQL

Oracle

R

Power BI

Facets

Job description

Job Summary:

The Encounters Systems Analyst II is responsible for performing analysis of Encounters data and understanding the financial and clinical impact of changes and decisions to the business process to ensure that the Service Level Agreements are achieved.

Essential Functions:

• Perform analysis of Encounter data. Understand the financial and clinical impact of changes and decisions to the business process to ensure that the Service Level Agreements (SLAs) are achieved
• Support for Regulatory Data projects
• Responsible for reviewing Encounter rejections and providing resolution of minor to complex data issues or process changes
• Support for Claims Encounter Subject Matter Expertise (SME) for both CMS and State agencies and internal CareSource impacted organizations (IT, Claims, New Business, Enrollment, etc.)
• Build, sustain and leverage relationships with persons within his/her area of responsibility to allow for continuous improvement of the Encounter Data business process
• Support for testing and delivering process to business.
• Participate in claims data processes to ensure accuracy and compliance with CMS and state agencies
• Participate in the key claims data management and readiness to state and governing entities
• Understand the Claims Encounter Data requirements in detail to enable one to support efforts to ensure claims data submissions achieve the required SLAs through requested changes internally and externally
• Recognize inconsistencies and gaps to improve productivity, accuracy and data usability and streamlining procedures and policies
• Support Claims Encounters regulatory reporting
• Support for critical reporting and analysis of functional performance, and make recommendations for enhancements, cost savings initiatives and process improvements
• Monitor various management and oversight metrics and reports as required
• Support Claims Encounter initiatives such as working with IT and others internal departments to automate Claims Encounters functions; improve regulatory report development with reporting department
• Provide support of vendors, managing SLA’s, regulatory requirements and contractual metrics
• Maintain positive and strategic relationships with internal and external stakeholders
• Contribute to and/or develop user stories or provide user story guidance for sprint planning
• Understanding of how claims payment methodologies, adjudication processing and State Encounter regulations interrelate to maintain compliant Encounter reconciliation processes and SLA’s
• Perform any other job duties as requested

Education and Experience:

• Bachelor’s degree in Science/Arts or equivalent years of relevant work is required
• Master’s Degree in Science/Arts is preferred; concentration in Healthcare Analytics or Data Science preferred
• Minimum of one (1) year to two (2) years of managed healthcare, claims, or managed care regulated environment experience is required
• Minimum of one (1) year of experience using at least two of the following tools is required: SQL, SAS, SSIS. MySQL, ORACLE, R, or PowerBI

Competencies, Knowledge and Skills:

• Intermediate computer skills, Advanced skills in Excel
• Edifecs knowledge is preferred
• Data analysis and trending skills
• Demonstrated understanding of claims operations specifically related to encounters
• Advanced knowledge of coding and billing processes, including CPT, ICD-9, ICD-10 and HCPCS coding
• Knowledge of Claims IT processes/systems and analytic processes
• Knowledge of Agile is preferred
• Knowledge of Facets is preferred
• Experience in Documentation of business requirements
• Advanced working knowledge of managed care and health claims processing and reimbursement methodologies
• Experience with 837O files to States and/or CMS (MA EDS) preferred
• Experience with 835 files preferred
• Excellent communication skills; both written and verbal required
• Ability to work independently and within a team environment
• Time management skills; capable of multi-tasking and prioritizing work
• Attention to detail
• Effective decision making / problem solving skills
• Critical thinking and listening skills

Licensure and Certification:

• None

Working Conditions:

• General office environment; may be required to sit or stand for extended periods of time

Compensation Range:

$62,700.00 - $100,400.00

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Salary

Organization Level Competencies

• Fostering a Collaborative Workplace Culture

• Cultivate Partnerships

• Develop Self and Others

• Drive Execution

• Influence Others

• Pursue Personal Excellence

• Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.