Encounter Specialist Medical Assistant Surgery

Atrium Health; High Point (NC); On-site; USD 32,000 - 47,000; Full time

Benefits offered by this job

Paid Time Off

Health and welfare benefits

Retirement plans

Educational Assistance

Job summary

Atrium Health’s Surgical Specialists - High Point is hiring a Medical Assistant (Scribe) to support daily clinic operations in the High Point Westwood General Surgery practice. The role provides vital support during patient visits, documents encounters in the EMR, and coordinates care with the care team.

Expect 40-hour weeks, Monday to Friday, 8:00am–5:00pm, with pay range of $22.90–$34.35 per hour; requires BLS and MA certification.

Qualifications

• BLS for Healthcare Providers certification required.
• CMA, CCMA, NCMA or RMA certification from recognized bodies required.
• GED or HS diploma and graduation from an accredited Medical Assistant program.

Responsibilities

• Participates in daily Care Team Huddles to ensure collaborative care for every patient.
• Reviews patient records for upcoming visits and abstracts pertinent data.
• Greets patients, documents vital signs, reconciles medications and allergies.
• Enters findings and orders in the EMR and provides patient education.
• Performs clerical tasks such as scheduling and records handling as needed.

Skills

EMR navigation

Critical thinking

Oral and written communication

Medical terminology

Confidentiality awareness

Education

GED or HS Equivalency Diploma

Graduation from an accredited Medical Assistant program

Job description

Department

02401 WFBMG University Group Practice: High Point Westwood - Surgery: General

Department

02401 WFBMG University Group Practice: High Point Westwood - Surgery: General

Status

Full time

Benefits Eligible

Yes

Hours Per Week

40

Schedule Details/Additional Information

Monday to Friday

8:00am to 5:00pm

Pay Range

$22.90 - $34.35

Located on the campus of Atrium Health Wake Forest Baptist High Point Medical Center, Surgical Specialists - High Point offers comprehensive care for patients, including general surgery, breast care, hernia surgery, colorectal surgery, endocrine surgery, among others. From same-day, outpatient surgery to complex inpatient procedures, our surgeons offer expertise in a wide variety of specialties and have extensive training in robotic-assisted surgery and advanced laparoscopic techniques.

Licensure, Registration, And/or Certification Required

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA)

Must have a CMA or RMA by one of the following National Organizations REQUIRED

• CMA from American Association of Medical Assistants (AAMA)
• CCMA from National Health career Association (NHA)
• NCMA from National Center for Competency Testing (NCCT)
• RMA from American Medical Technologists (AMT).
• RMA from American Allied Health
• NCMSMA from National Healthcare Worker’s Association (NHCWA)
• NRCMA from National Association for Health Professionals (NAHP)
• NRMA from National Registry of Medical Assistants (NRMA)

Education Required

• GED or HS Equivalency Diploma.
• Graduation from an accredited Medical Assistant program required

Experience Required

• One year of Scribe experience, preferred
• Previous experience in medical practice preferred.

Essential Functions

• Participates in daily Care Team Huddles to ensure collaborative care is given to each patient on every visit
• Performs review of patient's medical records for upcoming, scheduled clinic visit. Abstracts pertinent data related to activity within the healthcare system since last visit, quality indicators and the patient's personal clinical goals of therapy. Makes notes as necessary to serve as a reminder of issues that need to be addressed during the clinic visit.
• Greets and escorts patient to the exam room. Obtains and documents all pertinent vital signs and measurements. Assesses medication regimen in detail to evaluate each medication and dosage currently in the EMR and any newly reported medications or dosages. Notes any discrepancies to discuss with provider. Reconciles allergies.
• Engages patient in conversation regarding reason for visit and overall health. Assesses for social environment, gaps in care, quality measures and progression and/or barriers to reaching the goals of therapy.
• Prepares chart with any labs or other data for ease of access for provider, including reminders for quality indicators.
• Remains in the exam room, enters all findings, including physical exam and assessment provider notes. Enters provider orders and plan of care instructions, including prescriptions. Provides instructions to patient and educational materials based on the exam findings. Informs patient for timing of next visit and directs to check out for scheduling.
• Documents all activities/interventions, patient/family responses, medication dispensed/prescribed in the electronic medical record.
• Fulfills other patient care responsibilities as assigned that may include checking schedules and organizing patient flow; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam; and answering calls.
• Fulfills clerical responsibilities as assigned. May include sending/receiving medical records and reports; facilitation of referrals; completing forms and requisitions; scheduling appointments; insurance verification and pre-certification activities.
• Enhances professional growth and development through participation during in-service meetings, educational programs, conferences, and participate in committees as requested. Adheres to applicable states controlled substance regulations.
• Practices universal precautions and properly handle blood and body fluids and deal with infectious patients.
• Completes training related to hierarchical condition category (HCC) coding and demonstrate competency by appropriately when transcribing patient visits.

SKILLS/QUALIFICATIONS

Knowledge of computer systems and applications Advanced typing and navigation skills within the electronic medical record system Critical thinking skills Solid oral and written communication skills Advanced knowledge of medical terminology, disease specific goals of treatment, and assessment skills Knowledge of medical documentation guidelines and practices including legal responsibilities related to confidentiality Knowledge of standard concepts, practices, and procedures within the designated field Knowledge of organizational policies, procedures and protocols Knowledge of common safety hazards and universal precautions to establish a safe work environment

WORK ENVIRONMENT

Combination of medical office and exam/procedure room settings Well-lit, well-ventilated, and adequate space Frequent exposure to diseases, medicinal preparations and other conditions common to a clinic environment

Physical Requirements

• Ability to stand, walk, bend, reach, and perform repetitive hand movements throughout the workday
• Ability to lift, carry, push, and/or pull up to 50 pounds, with occasional lifting of up to 100 pounds as required

Our Commitment To You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Guides patients through the clinic appointment with a positive, comprehensive, personalized experience that is focused on achievement of clinical goals.