Encounter Specialist Medical Assistant Endocrinology

Advocate Aurora Health; High Point (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Sign-On Bonus Eligible

Job summary

Advocate Health in High Point, NC is seeking an Endocrinology Medical Assistant to join a multidisciplinary team delivering patient-centered endocrine care across Premier and Westchester locations. This role offers a sign-on bonus and requires CMA/RMA and BLS, with a strong emphasis on accurate documentation and compassionate patient interactions.

You will support care teams by preparing charts, collecting vitals, reviewing medications, coordinating scheduling and referrals, and ensuring EMR

Qualifications

• Knowledge of computer systems and applications.
• Advanced typing and navigation skills in EMR.
• Critical thinking and strong communication.
• Knowledge of medical terminology and treatment goals.
• Awareness of confidentiality and legal responsibilities.

Responsibilities

• Participates in daily Care Team Huddles to ensure collaborative care.
• Reviews patient records before visits; notes issues and quality indicators.
• Greets patients, documents vital signs, and reconciles medications.
• Engages patients regarding visit reasons and health goals.
• Prepares charts with labs/data for provider access; notes orders.

Skills

EMR navigation

Medical terminology

Critical thinking

Communication

Education

HS Equivalency

Medical Assistant training program

Tools

EMR system

Job description

This position is sign on bonus eligible.

"$ Sign-On Eligible"

Endocrinology is a growing specialty practice dedicated to providing comprehensive care for patients with diabetes, thyroid disorders, osteoporosis, endocrine tumors, and other hormonal conditions. Our team is committed to delivering high-quality, patient-centered care through collaboration, innovation, and compassionate service across our Premier and Westchester locations. This position offers the opportunity to work alongside a skilled multidisciplinary team while making a meaningful impact on patients' long-term health and wellness.

Licensure, Registration, and/or Certification Required:

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA)

Must have a CMA or RMA by one of the following National Organizations REQUIRED:

• CMA from American Association of Medical Assistants (AAMA)
• CCMA from National Health career Association (NHA)
• NCMA fromNational Center for Competency Testing (NCCT)
• RMA from American Medical Technologists (AMT).
• RMA from American Allied Health
• NCMSMA from National Healthcare Worker’s Association (NHCWA)
• NRCMA from National Association for Health Professionals (NAHP)
• NRMA from National Registry of Medical Assistants (NRMA)

Education Required:

• GED or HS Equivalency Diploma.
• Graduation from an accredited Medical Assistant programrequired

Experience Required:

• One year of Scribe experience, preferred
• Previous experience in medical practice preferred.

ESSENTIAL FUNCTIONS:

• Participates in daily Care Team Huddles to ensure collaborative care is given to each patient on every visit


• Performs review of patient's medical records for upcoming, scheduled clinic visit. Abstracts pertinent data related to activity within the healthcare system since last visit, quality indicators and the patient's personal clinical goals of therapy. Makes notes as necessary to serve as a reminder of issues that need to be addressed during the clinic visit.


• Greets and escorts patient to the exam room. Obtains and documents all pertinent vital signs and measurements. Assesses medication regimen in detail to evaluate each medication and dosage currently in the EMR and any newly reported medications or dosages. Notes any discrepancies to discuss with provider. Reconciles allergies.


• Engages patient in conversation regarding reason for visit and overall health. Assess for social environment, gaps in care, quality measures and progression and/or barriers to reaching the goals of therapy.


• Prepares chart with any labs or other data for ease of access for provider, including reminders for quality indicators.


• Remains in the exam room, enters all findings, including physical exam and assessment provider notes. Enters provider orders and plan of care instructions, including prescriptions. Provides instructions to patient and educational materials based on the exam findings. Informs patient for timing of next visit and directs to check out for scheduling.


• Documents all activities/interventions, patient/family responses, medication dispensed/prescribed in the electronic medical record.


• Fulfills other patient care responsibilities as assigned that may include checking schedules and organizing patient flow; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam; and answering calls.


• Fulfills clerical responsibilities as assigned. May include sending/receiving medical records and reports; facilitation of referrals; completing forms and requisitions; scheduling appointments; insurance verification and pre-certification activities.


• Enhances professional growth and development through participation during in-service meetings, educational programs, conferences, and participate in committees as requested. Adheres to applicable states controlled substance regulations.


• Practices universal precautions and properly handle blood and body fluids and deal with infectious patients.


• Completes training related to hierarchical condition category (HCC) coding and demonstrate competency by appropriately when transcribing patient visits.

SKILLS/QUALIFICATIONS

Knowledge of computer systems and applications Advanced typing and navigation skills within the electronic medical record system Critical thinking skills Solid oral and written communication skills Advanced knowledge of medical terminology, disease specific goals of treatment, and assessment skills Knowledge of medical documentation guidelines and practices including legal responsibilities related to confidentiality Knowledge of standard concepts, practices, and procedures within the designated field Knowledge of organizational policies, procedures and protocols Knowledge of common safety hazards and universal precautions to establish a safe work environment

WORK ENVIRONMENT:

Combination of medical office and exam/procedure room settings Well-lit, well-ventilated, and adequate space Frequent exposure to diseases, medicinal preparations and other conditions common to a clinic environment

Physical Requirements

• Ability to stand, walk, bend, reach, and perform repetitive hand movements throughout the workday
• Ability to lift, carry, push, and/or pull up to 50 pounds, with occasional lifting of up to 100 pounds as required