ENCORE – Finance IT Systems Analysis - Evernorth Health Services

Cigna Health and Life Insurance Company; United States; On-site; USD 100,000 - 140,000; Full time

Job summary

The Cigna Group is seeking a seasoned Systems Analyst to lead requirements gathering and delivery for Finance IT projects. You will translate complex business needs into scalable system solutions and serve as a trusted advisor across business and IT teams.

You will collaborate with architecture, development, and testing teams to ensure high-quality specifications, documentation, and governance across the project lifecycle.

Qualifications

• Experience gathering, analyzing, and documenting business requirements, functional requirements, and system specifications.
• Strong understanding of systems analysis methodologies, processes, and best practices.
• Experience working in Agile environments and contributing to iterative delivery teams.
• Knowledge of software testing practices, quality assurance processes, and test planning.
• Ability to communicate effectively with technical and non-technical stakeholders.
• Demonstrated ability to work independently, manage competing priorities, and influence outcomes across teams.
• Strong analytical, problem-solving, and documentation skills.

Responsibilities

• Lead the systems analysis and requirements delivery for assigned projects and applications.
• Partner with business stakeholders to define, refine, and document business requirements, reducing ambiguity and ensuring alignment on expected outcomes.
• Translate business requirements into functional specifications and application design documentation.
• Evaluate business challenges and recommend efficient, cost-effective technology solutions that deliver measurable value.
• Serve as a trusted advisor to business and IT leaders throughout the application development lifecycle.
• Identify opportunities to enhance existing applications, leverage reusable solutions, and integrate new technologies where appropriate.
• Maintain comprehensive documentation of business processes, system workflows, and application functionality.
• Provide subject matter expertise on business processes, application capabilities, and technical solutions.
• Collaborate with architecture, development, testing, and business teams to support strategic initiatives and technology roadmaps.
• Troubleshoot system issues, identify process inefficiencies, and recommend improvements that enhance user experience and operational performance.
• Contribute to testing strategies, test planning, and validation activities, including participation in test evidence reviews.
• Influence cross-functional teams, provide constructive feedback, and mentor Systems Analysts in Advisor and Senior Advisor roles.

Skills

Requirements gathering

Documentation

Agile methodologies

Stakeholder communication

Independent work

Problem solving

Education

Bachelor's degree in Computer Science or Information Systems

Tools

Oracle databases

TOAD

OBIEE

Job description

Important: This role is part of the ENCORE program and is open only to retired Cigna Group employees.

Make an Impact Join the Finance IT Systems Analysis team and help shape solutions that support critical financial and healthcare reporting capabilities across the organization.

In this role, you will partner with business and technology leaders to translate complex business needs into scalable system solutions that drive efficiency, accuracy, and business value.

Your expertise will influence project outcomes, guide technical direction, and help modernize the systems that support our finance organization.

Responsibilities

• Lead the systems analysis and requirements delivery for assigned projects and applications.
• Partner with business stakeholders to define, refine, and document business requirements, reducing ambiguity and ensuring alignment on expected outcomes.
• Translate business requirements into functional specifications and application design documentation.
• Evaluate business challenges and recommend efficient, cost-effective technology solutions that deliver measurable value.
• Serve as a trusted advisor to business and IT leaders throughout the application development lifecycle.
• Identify opportunities to enhance existing applications, leverage reusable solutions, and integrate new technologies where appropriate.
• Maintain comprehensive documentation of business processes, system workflows, and application functionality.
• Provide subject matter expertise on business processes, application capabilities, and technical solutions.
• Collaborate with architecture, development, testing, and business teams to support strategic initiatives and technology roadmaps.
• Troubleshoot system issues, identify process inefficiencies, and recommend improvements that enhance user experience and operational performance.
• Contribute to testing strategies, test planning, and validation activities, including participation in test evidence reviews.
• Influence cross-functional teams, provide constructive feedback, and mentor Systems Analysts in Advisor and Senior Advisor roles.

Required Qualifications

• 6+ years of experience as a Systems Analyst, Business Analyst, Developer, or related technology role.
• Experience gathering, analyzing, and documenting business requirements, functional requirements, and system specifications.
• Strong understanding of systems analysis methodologies, processes, and best practices.
• Experience working in Agile environments and contributing to iterative delivery teams.
• Knowledge of software testing practices, quality assurance processes, and test planning.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Demonstrated ability to work independently, manage competing priorities, and influence outcomes across teams.
• Strong analytical, problem-solving, and documentation skills.

Preferred Qualifications

• Previous experience supporting Finance IT systems or financial reporting platforms.
• Knowledge of healthcare financial reporting processes and systems.
• Prior experience working at The Cigna Group.
• Familiarity with Oracle databases, TOAD, and reporting tools such as OBIEE.
• Understanding of relational databases, midrange systems, and mainframe environments.
• Bachelor's degree in Computer Science, Information Systems, Business, or a related field.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Equal Opportunity Employment

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email [e-mail] for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

Tobacco-Free Policy

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Criminal Histories

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.