Enablement Manager, Partners

The Wrap; New York (NY); Hybride; USD 129 000 - 188 000; Plein temps

Résumé du poste

Gusto is seeking a Senior Partner Enablement Manager to own end-to-end enablement for our channel partner ecosystem, designing onboarding, continuous education, and certification programs that accelerate partner performance and revenue growth.

You’ll collaborate with the Channel Partnerships, revenue, product, and marketing teams to create scalable, data‑driven programs, influence strategy, and deliver measurable ROI. Travel up to 25% is required.

Qualifications

• Experience in partner enablement, sales enablement or professional training.
• Proven ability to design and deliver effective enablement programs.
• Ability to lead learning initiatives end-to-end with minimal oversight.
• Experience designing and facilitating training for professional audiences.
• Strong communication and presentation skills across stakeholders.
• Foundational expertise in education design and modality selection.

Responsabilités

• Define partner enablement methodology and establish scalable frameworks.
• Advise leadership on enablement investment, program design, and ROI.
• Own outcomes like partner revenue contribution and activation rates.
• Drive cross-functional alignment across Revenue, Product, Marketing at VP/Director levels.
• Design and deliver education programs, certification tracks, and just-in-time resources.
• Monitor trends and translate into proactive enablement strategies.
• Apply AI tools to accelerate program design and delivery.

Connaissances

Partner enablement

Sales enablement

Training design

Analytics

Cross-functional collaboration

Public speaking

Outils

Content platforms

Knowledge management

Description du poste

About Gusto

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.

All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

About the Role:

Partnerships are one of Gusto’s strategic growth channels. As a Partner Enablement Manager, you'll be at the heart of making those partnerships extraordinary and impactful to Gusto’s business.

In this role, you'll own the end-to-end enablement strategy for our channel partner ecosystem—designing and delivering onboarding, continuous education and certification programs, and just-in-time resources that help partners and their teams confidently recommend and refer Gusto. You'll work closely with the Channel Partnerships team, revenue teams, product, and marketing to ensure every partner has the knowledge and tools they need to drive real business results.

This is a senior individual contributor role that requires equal parts strategic thinking and hands‑on execution. You'll be comfortable navigating ambiguity, influencing without authority, and rapidly building scalable programs that meet our partners where they are.

About the Team:

This role is part of the go‑to‑market team responsible for driving pipeline and fueling growth across Gusto's channel partners. We combine creativity, data‑driven insights, and cross‑functional collaboration to design campaigns that reach, engage, and convert the right audiences at scale. Together, we've helped Gusto grow to serve hundreds of thousands of customers nationwide, and we're just getting started.

Here’s what you’ll do day‑to‑day:

• Define Gusto's partner enablement methodology and establish the frameworks, principles, and standards that other enablement and channel teams adopt — ensuring consistency, quality, and scalability across partner segments and GTM programs. Build off of, adapt, and improve the existing enablement programs that exist today.
• Serve as the internal authority on partner learning strategy, advising senior leadership on enablement investment, program design, and the conditions required for partners to activate, grow, and contribute to Gusto's channel revenue targets.
• Own function‑level accountability for partner enablement outcomes, including partner‑sourced revenue contribution, partner activation rates, and program ROI — and use that data to influence Gusto's broader channel partner strategy and GTM prioritization.
• Drive cross‑functional alignment on partner enablement strategy across Revenue, Revenue Operations, Product, and Marketing at the VP and Director level, ensuring the partner experience is coherent, well‑resourced, and continuously improving.
• Design and deliver education programs, certification tracks, and just‑in‑time resources tailored to the specific professional needs of partners, applying learner‑centered design principles with a bias toward measurable performance outcomes.
• Monitor the industry, regulatory landscape, and competitive dynamics, translating emerging trends into proactive enablement strategies before business needs are fully defined.
• Research and apply emerging AI tools and methodologies to accelerate program design, development, and delivery at scale — and help define Gusto's point of view on AI's role in partner enablement going forward alongside other enablement craft peers.

Here’s what we're looking for:

• Substantial experience in partner enablement, sales enablement, or professional training
• Proven track record of designing and delivering highly effective enablement programs that drive measurable improvements in partner activation, engagement, and revenue contribution.
• Demonstrated ability to independently lead learning initiatives end‑to‑end—from needs analysis through delivery and post‑program evaluation—while managing multiple competing priorities with minimal oversight.
• Experience designing and facilitating training sessions for professional audiences
• Strong analytical, communication, and presentation skills, with the ability to influence stakeholders and work cross‑functionally to ensure learning objectives translate into real partner performance outcomes.
• Solid foundation in education design, with the judgment to select appropriate modalities based on audience, speed, scale, and impact.
• Hands‑on experience with content creation, curation, and knowledge management platforms, paired with a genuine passion for partnerships and a creative approach to making partners more successful.
• Comfort operating in urgency and ambiguity, with the resilience, conflict management skills, and composure required to thrive in a fast‑paced, partner‑facing environment.
• Willingness to travel up to 25% annually to partner training events and industry conferences.

Our cash compensation amount for this role is $129,000/yr to $157,000/yr in Denver and Scottsdale and $154,000/yr to $188,000/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise, and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

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