EN - Bellperson

Accor Hotels; New York (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Bellperson, where your passion for hospitality will shine. This role focuses on ensuring guests feel welcome from the moment they arrive, delivering their belongings with care and providing personalized service. You will be part of a supportive team that values your contributions and encourages your growth. Enjoy exclusive employee benefits and the opportunity to thrive in a dynamic environment. If you have a service-oriented mindset and excellent communication skills, this is the perfect opportunity to make a meaningful impact in the hospitality industry.

Benefits

Employee benefit card offering discounted rates

Qualifications

• Customer-related experience is an asset.
• Ability to work well under pressure in a fast-paced environment.

Responsibilities

• Timely delivery of guests’ luggage and messages.
• Personalize guests’ orientation of their room in a friendly way.
• Maintain presence in the lobby as an ambassador of the property.

Skills

Service-focused personality

Excellent communication skills

Ability to work under pressure

Job description

Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions, and to pursue career opportunities in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable, and impactful experiences for your customers, colleagues, and the planet.

Hospitality is a work of heart,
Join us and become a Heartist.

Job Description

Bellperson

Always lending a helping hand with a smile. As a Bellperson, your passion for the property, and your respect for our guests’ belongings will ensure that our guests Feel Welcome as soon as they arrive.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide

What you will be doing:

• Timely delivery of guests’ luggage, messages, and any other items for delivery within the property
• Personalize guests’ orientation of their room in a professional, friendly, and engaging way
• Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests

Qualifications

Your experience and skills include:

• Service-focused personality is essential

Additional Information

Customer-related experience is an asset
Ability to work well under pressure in a fast-paced environment
Excellent communication skills and professional presentation
Ability to work cohesively with fellow colleagues as part of a team

Your team and working environment: In 1-2 sentences, introduce the team, property, or office environment in a way that reflects the culture.
Note: A work permit is required for applicants outside the EU.
We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.