EMT-B - Urgent Care

ConvenientMD; Pembroke (NH); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Short-term disability

Pet insurance

401k match

Job summary

ConvenientMD is seeking a dedicated EMT‑B to join our urgent care team across New England. This role offers hands-on clinical exposure and collaboration with providers to deliver high‑quality patient care.

You will triage patients, take vital signs, document in the EHR, and support the clinical team while adhering to HIPAA and safety protocols. We value compassionate, reliable team players who communicate effectively and adapt to a fast-paced environment.

Qualifications

• Must be nationally certified and licensed EMT with at least 1 year of EMS experience.
• BLS certification required (American Heart Association or Red Cross).
• Strong communication, compassion, and teamwork skills.

Responsibilities

• Triage patients, perform vital signs, and record medical histories.
• Explain medications and assist with minor procedures in collaboration with clinicians.
• Maintain accurate EHR documentation and protect patient privacy per HIPAA.

Skills

Communication

Teamwork

HIPAA compliance

Microsoft Office

Experity

Education

High school diploma or GED

EMT certification

Tools

Microsoft Office Suite

Experity

Job description

At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.

The Opportunity

ConvenientMD is seeking a dedicated EMT‑B to join our growing healthcare team, delivering exceptional urgent care to patients across New England. This role offers a unique opportunity for EMTs to expand their clinical skills, working closely with providers and clinical staff to deliver high‑quality patient care.

In this position, you will play a critical role in a collaborative environment that prioritizes professional growth, teamwork, and the ability to make a real impact on patients’ lives. If you’re a skilled and compassionate EMT ready to take your career to the next level in a fast‑paced urgent care setting. We encourage you to apply!

Your Impact

• Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance and information regarding their medical conditions, treatment plans, and medications.
  • Explain prescribed medications, including dosage instructions and potential adverse reactions.
  • Offer guidance on lifestyle modifications, preventive healthcare measures, and follow‑up care.
  • Address patient questions and concerns to ensure they have a clear understanding of their health status and treatment options.
• Clinical Responsibilities: Support clinical operations and patient care.
  • Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
  • Perform basic clinical procedures such as taking vital signs, obtaining medical histories, and assisting with minor medical procedures.
  • Document patient information accurately, maintaining electronic health records (EHRs) in compliance with privacy regulations.
• Collaboration with Clinical Team: Work closely with other members of the clinical team to ensure seamless coordination of patient care.
  • Communicate effectively and efficiently with providers and other healthcare professionals to relay patient information and updates.
  • Collaborate with providers on discharge plans and may help with discharge.
  • Welcome and support the training of new team clinic team members.

Required Availability

• Must be able to work12-hour shifts in consecutive and or non-consecutive days:
  • For full-time: Must be able to work three (3) 12-hour shifts a week with at leastfour (4)shifts a month on a Saturday or Sunday.
  • For part-time: Must be able to worktwo(2) 12-hour shifts per week with at least two (2) shifts a month on a Saturday or Sunday.
  • For per diem: Must be able to workfour(4)12-hour shiftsper month, ideally working one (1) shift each week.
• Flexibility to work nights, weekends,holidays.
• If needed, mustbe able to work at a minimum of three (3) otherConvenientMDlocations within a one (1) hour travel distance from your primary clinic.
• Required to travel for training shifts which may occur outside of your primary clinic within a one (1) hour commute.

Who You Are

• Education: High schooldiploma or GEDrequired.
• Certification or demonstrated prior experience: Nationally certified and licensed EMT with at least one (1) year as an EMT.
• Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
• Compassionate,authentic, andpatient focused:Supportspatients through kindness;demonstratingunderstanding for others and contributing to the creating a community of belonging.
• Proactive and confidentcommunicator (written and verbal):Foreshadows and elevates concerns as they arise, unafraid of professional directnessboth with colleagues and patients.
• Trustworthy:Ability tomaintainconfidentiality and handle allpatient informationin accordance withHIPAA regulations.
• Effective communicator and cross collaborator:Ability toestablishand maintain positive relationships with patients, team members, and stakeholders across the organization.
• Excellentteamplayer:Enjoys collaborating with others and being a part ofa strong teamdynamic.
• Technically savvy: Proficient with Microsoft Office Suite or related software, experience with or ability to learn Experity as well as other business systems.

Bonus Qualifications

• 1-2 years of patient triage experience in an urgent care or emergency department preferred.
• #INDNH1

Pay TransparencyIn order to maintain equity among team members, ConvenientMD has established defined hourly pay ranges for each role. Individual pay is determined based on a variety of factors, including but not limited to location, years of relevant experience, current market conditions, and budget considerations. The pay range listed reflects the potential compensation for this role within this region. Final compensation is determined at the conclusion of the interview process. If your desired compensation falls within the listed range, we encourage you to apply and learn more.

Hourly Pay Range for this Position: $17.14 USD - $26.99 USD

Why You'll Love Working With Us

• Collaborative team environment that encourages professional growth
• Urgent care services at no cost to our team members and their families
• Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance
• 401k match after one year of service
• Access to our primary care (depending on location)
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families
• Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.