EMS Quality Assurance Coordinator - Full Time

Northeast Georgia Health System; Gainesville (GA); On-site; USD 70,000 - 95,000; Full time

Job summary

Northeast Georgia Health System is seeking an EMS Quality Assurance Coordinator to ensure operational quality and continuous clinical improvement of EMS services. You will support the EMS Director and Medical Director, oversee chart reviews, and help maintain educational standards.

The role emphasizes QA/QI initiatives, division-wide education coordination with STEMi/Stroke/Trauma teams, and maintaining credentialing records to ensure state and national compliance.

Qualifications

• Licensed Paramedic in Georgia.
• Associates Degree; BLS/PALS/ACLS Instructor credentials.
• Minimum 5–10 years as a practicing paramedic for a 9-1-1 service.

Responsibilities

• QA/QI oversight across the division, including chart reviews of high-priority cases.
• Audit EMS operations for state/national standards compliance.
• Develop and implement quality improvement initiatives.
• Coordinate division-wide education with STEMi, Stroke, and Trauma teams for skill development.
• Maintain and credential education records across the division.

Skills

Microsoft Office proficiency

EMS documentation compliance

EPCR compliance knowledge

Education

Associate Degree

BLS Instructor

PALS Instructor

ACLS Instructor

Job description

Job Category

Clinical Support

Work Shift/Schedule

8 Hr Morning - Afternoon

Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role

Job Summary

This is a skilled position that will be responsible for administrative and instructional duties. The EMS Quality Assurance Coordinator is responsible under the direction of the Director of EMS and EMS Medical Director for ensuring the operational quality and continuous clinical improvement of EMS services that are provided by the organization as well as assisting with maintaining educational standards.

Minimum Job Qualifications

• Licensure or other certifications: Licensed Paramedic in the State of Georgia.
• Educational Requirements: Associates Degree. BLS Instructor, PALS Instructor, ACLS Instructor.
• Minimum Experience: 5-10 years as a practicing paramedic for a 9-1-1 service.
• Other:

Preferred Job Qualifications

• Preferred Licensure or other certifications: NREMT preferred but not required.
• Preferred Educational Requirements: NAEMT PHTLS and AMLS instructor preferred but not required.
• Preferred Experience:
• Other:

Job Specific And Unique Knowledge, Skills And Abilities

• Proficient in Microsoft Office
• Knowledge of compliance standards for documentation
• Knowledge of state requirements for EPCR compliance

Essential Tasks And Responsibilities

• QA/QI of division wide oversight to include the individual chart reviews of all high-priority cases.
• Conduct audits of EMS operations to assess compliance with state and national standards and regulations.
• Develop and implement quality improvement initiatives.
• Division wide education coordinator to include liaison responsibilities with STEMi, Stroke, and Trauma care teams to ensure adequate skill and knowledge development.
• Division wide recording and maintaining education certifications and credentialing.

Physical Demands

• Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time
• Weight Carried: Up to 20 lbs, Occasionally 0-30% of time
• Vision: Heavy, Constantly 66-100% of time
• Kneeling/Stooping/Bending: Occasionally 0-30% of time
• Standing/Walking: Frequently 31-65%
• Pushing/Pulling: Occasionally 0-30% of time
• Intensity of Work: Frequently 31-65%
• Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding, Driving

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.

NGHS: Opportunities start here.

Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.