EMR Manager

A.P. Moller - Maersk; Charlotte (NC); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

401(k)

Medical Insurance

Annual Bonus

Job summary

Maersk, NAM Inland Operations, seeks a Regional Manager for Equipment Maintenance & Repair (EMR) and Remote Container Management (RCM) to lead maintenance across the U.S. and Canada, ensuring safe, reliable, and cost-effective operation of dry and refrigerated containers, generators, and GPS devices.

You will partner with terminals, depots, and vendors to optimize equipment availability and performance. The role requires extensive EMR/RCM experience, strong stakeholder management, and the

Qualifications

• 7+ years of experience in Equipment Maintenance & Repair or related environments.
• Bachelor's degree preferred, or an equivalent combination of industry experience and professional training.
• Strong analytical capabilities with the ability to interpret operational data, identify trends, and drive performance improvements.
• Excellent communication and stakeholder management skills, with the ability to build effective partnerships internally and externally.
• Demonstrated ability to work independently, manage competing priorities, and deliver results with minimal supervision.
• Strong organizational skills, attention to detail, and ability to manage regional responsibilities in a fast-paced environment.

Responsibilities

• Serve as the regional technical expert for Equipment Maintenance & Repair activities.
• Manage relationships with repair vendors, depot operators, rail facilities, terminals, unions, and key stakeholders to ensure service quality and compliance.
• Conduct equipment, facility, and vendor audits, validating repair quality and adherence to Maersk maintenance standards.
• Lead Out of Service (OOS) reduction initiatives and drive compliance with Gate Inspection Program processes and damage assessment criteria.
• Support the implementation, training, and operational rollout of Remote Container Management (RCM) technologies across the region.
• Oversee procurement-related activities, vendor contracts, warranty programs, and operational improvement initiatives.
• Manage regional maintenance and repair costs, maintain P&L accountability, and identify opportunities for process improvement and cost savings.

Skills

Equipment Maintenance

Operations leadership

Vendor management

Stakeholder management

Data analysis

Communication

Education

Bachelor's degree

Tools

Microsoft Office

Job description

The Regional Manager of Equipment Maintenance and Repair & RCM is responsible for the maintenance, repair, preparation, and pre-tripping of Maersk Line equipment (Dry Containers, Refrigerated Containers, Generators and GPS Tracking devices) with the primary goal of ensuring the safe and efficient operation of Maersk line assets & in accordance with department KPIs, cost directives, Maersk global repair criteria.

A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society. ALL THE WAY is our commitment to connect the world so that everyone has both the possibility and the ability to trade, grow and thrive.

The company employs roughly 110.000 employees across operations in 130 countries.

About The Role

We are looking for a Regional Manager - Equipment Maintenance & Repair (EMR) and Remote Container Management (RCM) to join our NAM Inland Operations team. In this role, you will lead Equipment Maintenance & Repair activities across your assigned region, ensuring the safe, reliable, and cost-effective operation of Maersk equipment, including dry containers, refrigerated containers, generators, and GPS tracking devices. You will serve as the regional technical expert, partnering with terminals, rail facilities, depots, vendors, customers, and internal stakeholders while driving equipment availability, operational performance, and the successful deployment of Remote Container Management solutions across the U.S. and Canada.

What We offer

• The opportunity to own and influence critical equipment operations across a large and strategically important region.
• Exposure to cross-functional collaboration with Operations, Customer Service, Procurement, Sales, and global Equipment Maintenance & Repair teams.
• A role that combines technical expertise, operational leadership, vendor management, and financial accountability.
• Competitive benefits including 401(k), Medical Insurance, and an Annual Bonus.

Key Responsibilities

• Serve as the regional technical expert and primary point of contact for all Equipment Maintenance & Repair (EMR) activities.
• Manage relationships with repair vendors, depot operators, rail facilities, terminals, unions, and key stakeholders to ensure service quality and compliance.
• Conduct equipment, facility, and vendor audits, validating repair quality and adherence to Maersk maintenance standards.
• Lead Out of Service (OOS) reduction initiatives and drive compliance with Gate Inspection Program processes and damage assessment criteria.
• Support the implementation, training, and operational rollout of Remote Container Management (RCM) technologies across the region.
• Oversee procurement-related activities, vendor contracts, warranty programs, and operational improvement initiatives.
• Manage regional maintenance and repair costs, maintain P&L accountability, and identify opportunities for process improvement and cost savings.

Who we are looking for

We encourage candidates to apply even if they do not meet every qualification. We value diverse backgrounds, experiences, and perspectives.

• 7+ years of experience in Equipment Maintenance & Repair, marine terminal operations, intermodal facilities, container yards, transportation operations, or a related environment.
• Bachelor's degree preferred, or an equivalent combination of industry experience and professional training.
• Strong analytical capabilities with the ability to interpret operational data, identify trends, and drive performance improvements.
• Excellent communication and stakeholder management skills, with the ability to build effective partnerships internally and externally.
• Demonstrated ability to work independently, manage competing priorities, and deliver results with minimal supervision.
• Strong organizational skills, attention to detail, and the ability to manage regional responsibilities in a fast-paced environment.
• Proficiency in Microsoft Office applications and willingness to obtain a TWIC card and other required terminal, rail, or depot credentials.
• A collaborative leadership style aligned with Maersk's Cultural Amplifiers of Focus, Teamwork, and Simplicity.

Offer

• Job Type: Full-time
• Location: Charlotte, North Carolina, United States
• Regional Scope: United States and Canada
• Travel: Frequent travel is required, including travel by air and automobile, with occasional weekend and non-standard working hours.
• Salary: 80,000 to 100,000 USD annual base

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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