Employment Specialist/Job Coaching (B)

Triangle, Inc.; Malden (MA); On-site; USD 52,000 - 75,000; Full time

Job summary

Triangle, Inc. seeks a Senior Career Advancement Specialist in Day Services to help adults with disabilities achieve meaningful career and personal goals.

You will expand access to competitive integrated employment, collegiate pathways, and workforce readiness opportunities. Responsibilities include delivering individualized services, building employer relationships, coordinating job shadows and training, and guiding program participants toward independent living and self-advocacy.

Qualifications

• Experience in human services job placement is required.
• Marketing or sales experience is a plus.
• First Aid/CPR and Safety Care certification or willingness to obtain.
• Massachusetts Driver's License with a clean driving record required.
• Personal vehicle required.
• Must clear state and federal background checks.

Responsibilities

• Deliver individualized and group-based career readiness, employment, and collegiate pathway services.
• Provide 1:1 job development, job coaching, and career planning support.
• Conduct initial and ongoing assessments to support personal and professional growth.
• Integrate independent living, self-advocacy, soft skills, and workplace readiness into programming.
• Support participants in developing natural supports to increase independence and community integration.
• Provide transportation to employment-related activities as needed.
• Develop and maintain relationships with community employers and collegiate partners.
• Identify, create, and expand competitive, integrated employment opportunities.
• Facilitate job shadowing, training opportunities, and workforce exposure experiences.
• Monitor job performance, workplace behavior, and satisfaction for supported participants.
• Troubleshoot employment-related concerns with employers and stakeholders in a professional manner.
• Meet and maintain a 35-hour per week workload.
• Support onboarding and training of new Career Advancement Specialists.
• Lead or co-lead monthly best practice meetings with the Employment Team.
• Design, implement, and evaluate one new employment-related initiative per quarter.
• Produce and manage supported employment schedules and monitor contract utilization.
• Submit accurate daily billing and documentation using Penelope software.
• Contribute to ISP/Life Plan progress notes and goal tracking.
• Collect and maintain data related to ISP/Life Plan goals and employment outcomes.
• Collaborate with Case Management to ensure participant goals are met.
• Participate in ISP/Life Plan meetings with DDS, participants, and support teams.
• Maintain regular communication with families regarding progress and needs.
• Participate in team meetings, supervision, and planning sessions.
• Flex schedule as needed to meet employment site and participant needs.

Skills

Human services experience

Marketing experience

First Aid/CPR certification

Education

High School Diploma

Job description

Position: Senior Career Advancement Specialist

Reports To: Site Manager/ Assistant Site Manager

Hours: M-F, 40 hours per week w/flexibility for nights and weekends

Overview

Triangle has an immediate opening for a Senior Career Advancement Specialist at our Day Services. The Senior Career Advancement Specialist equips adults with disabilities to achieve meaningful career and personal goals by expanding access to competitive integrated employment, collegiate pathways, and workforce readiness opportunities.

Triangle's Expectation of Employee

• Adheres to Triangle policy and procedures
• Fosters a positive, solution-oriented culture consistent with Triangle's mission
• Promotes employment, self-advocacy, and independence across programs and participants
• Acts as a role model within and outside of Triangle
• Maintains a positive and respectful attitude towards participants, staff, and community partners
• Communicates regularly with supervisor
• Demonstrates flexible and efficient time management and ability to prioritize workload
• Consistently reports to work on time prepared to perform duties of position, with a willingness to flex hours as needed

Primary Responsibilities

• Deliver individualized and group-based career readiness, employment, and collegiate pathway services
• Provide 1:1 job development, job coaching, and career planning support
• Conduct initial and ongoing assessments to support personal and professional growth
• Integrate independent living, self-advocacy, soft skills, and workplace readiness into programming
• Support participants in developing natural support to increase independence and community integration
• Provide transportation to employment-related activities as needed (interviews, assessments, job searches, job coaching)
• Develop and maintain relationships with community employers and collegiate partners
• Identify, create, and expand competitive, integrated employment opportunities
• Facilitate job shadowing, training opportunities, and workforce exposure experiences
• Monitor job performance, workplace behavior, and satisfaction for supported participants
• Troubleshoot employment-related concerns with employers and stakeholders in a professional manner
• Meet and maintain a 35-hour per week quota
• Support onboarding and training of new Career Advancement Specialists across the department in collaboration with the management team
• Lead or co-lead monthly best practice meetings with the Employment Team
• Design, implement, and evaluate one new employment-related initiative per quarter, such as mock career fairs, workforce training events, employer panels, or innovative employment programming
• Produce and manage supported employment schedules and monitor contract utilization
• Submit accurate daily billing and documentation using Penelope software
• Contribute to monthly ISP/Life Plan progress notes and goal tracking
• Collect and maintain data related to ISP/Life Plan goals, behavior plans, and employment outcomes
• Collaborate with Case Management to ensure participant goals are met
• Participate in ISP/Life Plan meetings with DDS, participants, and support teams as needed
• Maintain regular communication with families regarding employment progress and needs
• Participate in team meetings, supervision, and department planning sessions
• Flex schedule as needed to meet employment site and participant needs, notifying management of changes

Qualifications

• High School Diploma required; additional Education preferred
• One to Three years of Human Services job placement experience required
• Some Marketing and/or Sales experience preferred
• First Aid/CPR and Safety Care or willingness to become certified.
• Massachusetts Driver's License and clean driving record required
• Personal vehicle required
• Must clear state and federal background check

Language Skills

• Ability to verbally communicate
• Ability to read, analyze, interpret, and write documents.
• Ability to respond and navigate common inquiries or complaints from regulatory agencies, or family members.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment should be adapted to meet the sensory needs of a neurodiverse population.