Employment Services Representative

Amity Foundation; South Hill (WA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid holidays and PTO

Remote workday potential

Laptop and cell phone

Meaningful, mission-driven work

Job summary

Amity Foundation is hiring an Employment Services Representative to provide case management, career coaching, and job placement support to participants through the California Department of Rehabilitation (DOR). This position reports to the Lead Coordinator of Employment Services and is based in Los Angeles.

You will help participants prepare for, obtain, and retain meaningful employment by connecting them with employers, training, and wraparound resources that support long-term stability and

Qualifications

• Bachelor's degree in Social Work, Human Services, Psychology, Sociology, Rehabilitation Counseling, Workforce Development, or a related field.
• A High school diploma/equivalent plus 2+ years of experience in employment services, workforce development, case management, or vocational rehabilitation.
• Valid California's driver's license and eligibility for Amity vehicle insurance.

Responsibilities

• Conduct intake, eligibility screening, and needs assessments, and develop and monitor ISPs tied to employment goals.
• Provide employment readiness coaching, including résumé writing, mock interviews, time management, and workplace skills.
• Guide participants on disclosing conviction history and connect them with expungement resources or a Certificate of Rehabilitation.
• Coordinate supportive services and community referrals to address barriers to employment.
• Provide post-placement coaching and retention support to help participants sustain long-term employment.

Skills

Case management

Communication

Empathy

Relationship building

Independent work

Team collaboration

Education

Bachelor's degree in related field

High school diploma + 2+ years experience

Job description

Amity Foundation — Employment Services, DOR LA
Los Angeles, CA
Full-Time | Non-Exempt | On-Site | $22–$24/hour

Amity Foundation is hiring an Employment Services Representative to provide case management, career coaching, and job placement support to participants receiving services through the California Department of Rehabilitation (DOR). This position reports to the Lead Coordinator of Employment Services.

You will help participants prepare for, obtain, and retain meaningful employment by connecting them with employers, training, and wraparound resources that support long-term stability and self-sufficiency.

What You'll Do

Participant Support

• Conduct intake, eligibility screening, and needs assessments, and develop and monitor Individual Service Plans (ISPs) that support each participant's employment goals.
• Provide employment readiness coaching, including résumé writing, mock interviews, time management, and workplace skills.
• Guide participants on disclosing conviction history to employers and connect them with expungement resources or a Certificate of Rehabilitation.
• Coordinate supportive services and community referrals to address barriers to employment.
• Provide post-placement coaching and retention support to help participants sustain long-term employment.

Employer & Program Engagement

• Build and maintain employer partnerships to identify openings and promote successful participant placements.
• Notify employers of hiring incentives such as the Work Opportunity Tax Credit and the fidelity bonding program and maintain a roster of employers open to hiring DOR participants.
• Coordinate closely with DOR counselors and community partners on participant progress and transition planning.
• Maintain accurate case documentation in Apricot and required program reporting.

Required

What We are Looking For

• Bachelor's degree in Social Work, Human Services, Psychology, Sociology, Rehabilitation Counseling, Workforce Development, or a related field — OR
• A High school diploma/equivalent plus 2+ years of experience in employment services, workforce development, case management, or vocational rehabilitation.
• Valid California's driver's license and eligibility for Amity vehicle insurance.

Preferred

• Experience working with justice-involved populations, individuals with disabilities, or other underserved communities.
• Knowledge of Department of Rehabilitation services and employment programs, or California expungement and reentry resources.

Skills & Abilities

This position requires the ability to work with multiple stakeholders and several moving parts. Therefore, the candidate should have:

• Strong case management and organizational skills, with the ability to maintain confidential information.
• Excellent verbal and written communication skills, with genuine enthusiasm for helping people.
• Empathy and an understanding of the importance of role-reversal, paired with patience and active listening.
• Genuine interest in diverse life stories, and the ability to build professional relationships with employers, community partners, and participants.
• Ability to work independently while contributing to a collaborative team environment.
• Strong relationship building skills.

Certifications & Conditions of Employment

• When offered the position, candidates will be required to complete First Aid and CPR certification, along with a physical examination and tuberculosis clearance, before confirmation.
• As a condition of employment, a job offer is contingent on satisfactory results from a background investigation conducted by Amity and the California Department of Corrections and Rehabilitation (CDCR).

Employee Benefits

• Employer-paid medical, dental, and vision insurance
• 401(k) plan offered
• Paid holidays and paid time off
• Potential for one remote workday per week based on program needs
• Meaningful, mission-driven work
• Company-issued laptop and cell phone

ADA Information

Physical & Mental Demands

This position requires the ability to sit, stand, and work at a computer for extended periods; communicate effectively in person, in writing, and by phone; and use close, distance, and peripheral vision to complete daily tasks.

The role also requires the ability to adapt to shifting priorities, work effectively in a dynamic environment, and maintain professionalism under pressure, including with difficult or challenging participants and colleagues. Reasonable accommodation may be available to enable individuals with disabilities to perform the essential functions of this position.

Work Environment

Primarily an indoor office setting, with noise and temperature levels that are generally moderate but may vary. May include occasional local travel by vehicle.

About Amity Foundation

Amity Foundation is a safe and therapeutic community committed to helping individuals and families transform their lives. Founded in 1981, Amity supports people facing challenges including substance use, homelessness, trauma, and incarceration.

We believe in the power of potential, second chances, and meaningful support. Our team works with passion, empathy, and respect to help people build healthier, more stable, and more productive lives.

When you join Amity, you do more than fill a position. You help build community, restore hope, and create pathways for a better future.

$22 - $24 an hour