Employment and Training Worker Supervisor

County of Shasta; California (MO); On-site; USD 57,000 - 73,000; Full time

Benefits offered by this job

CalPERS retirement

Direct deposit

Job summary

Shasta County is seeking an Employment & Training Worker Supervisor to lead a unit delivering employment and training services to eligible clients. The role includes staff supervision, contract oversight with third parties, and program compliance.

Experience with public assistance programs and strong leadership are essential. The position requires knowledge of state and federal regulations, ability to train staff, and collaboration with community partners to develop work opportunities.

Qualifications

• Knowledge of laws, rules, and regulations governing public assistance programs.
• Ability to supervise and train staff; strong leadership and instructional skills.
• Clear verbal and written communication; public speaking ability.

Responsibilities

• Plans, assigns, and supervises a unit delivering employment and training services.
• Selects, trains, evaluates, and disciplines staff; addresses performance issues.
• Collaborates with departments, agencies, and community partners to meet program goals.
• Uses automated systems for case management and reporting; maintains accurate records.

Skills

Public assistance knowledge

Supervision

Communication skills

Education

15 semester or 22 quarter units in related fields

Job description

THE CURRENT VACANCY IS IN THE SHASTA COUNTY

HEALTH AND HUMAN SERVICES AGENCY

ECONOMIC MOBILITY BRANCH

ORAL EXAM IS TENTATIVELY SCHEDULED FOR OCTOBER 2026

SEE “SPECIAL REQUIREMENT” SECTION REGARDING

POSSESSION OF A VALID DRIVER’S LICENSE

RESPONSES TO SUPPLEMENTAL QUESTIONS REQUIRED

FINAL FILING DATE: SEPTEMBER 28, 2026, AT 12:00 PM

SALARY INFORMATION

$5,136 - $6,556 APPROXIMATE MONTHLY* / $29.63 - $37.82 APPROXIMATE HOURLY*

This position is in the Supervisory Unit (SUPV) bargaining unit. Please refer to the applicable bargaining unit labor agreement (Memorandum of Understanding) for potential future salary increases: Shasta County Labor Agreements

The salary range consists of six (6) salary steps, with approximately 5% between each step. Newly hired employees are appointed at Step A of the assigned salary range. Employees are eligible for a merit-based salary increase from Step A to Step B after six months of satisfactory service. Thereafter, employees may be eligible for annual merit-based step increases, beginning one year from the Step B effective date, until they reach the top step of the salary range.

ABOUT SHASTA COUNTY

Shasta County offers all the amenities of the big city while retaining a comfortable small-town atmosphere. With its natural beauty, affordable housing, excellent educational system, abundance of recreational opportunities, and excellent quality of life, Shasta County is a great place to live, work, and raise a family.

ABOUT THE DEPARTMENT

The Shasta County Health and Human Services Agency (HHSA) partners with the community to protect and improve the health and wellbeing of Shasta County residents. HHSA is organized into four branches: Behavioral Health & Social Services, Public Health, Economic Mobility, and a centralized Administration Services. HHSA promotes optimal health for all. The frail, the abused, the mentally ill, and those without resources look to HHSA for services and resources to meet their basic needs, and to protect their health and safety.

The Economic Mobility Branch provides assistance and services to individuals and families in the community. Through multiple locations in Redding, Anderson, Shasta Lake, Burney, and Enterprise, the branch provides initial and on-going eligibility determination services for public benefits such as CalFresh, CalWORKs, General Assistance and Healthcare Programs. The branch provides CalWORKs and CalFresh employment preparation and support services, breaking through barriers that may be hindering employment opportunities. We also have teams dedicated to administering homeless and housing services within the community, providing much needed help to our most vulnerable community members. Finally, the Economic Mobility Branch also provides referrals for individuals and families to other services within HHSA and for services provided by our community partners.

ABOUT THE POSITION

Under general direction, the Employment & Training Worker Supervisor plans, organizes and supervises work of a unit of employees engaged in determining eligibility of applicants and recipients for public assistance program and the performance of employability evaluation and provision of other employment services to eligible applicants and clients of local social service agencies; may use an automated system for caseload monitoring activities; and performs related work as required.

DISTINGUISHING CHARACTERISTICS

Employment & Training Worker Supervisor is the supervisory level in the Employment & Training Worker class series. The class differs from the Eligibility Supervisor in that the Eligibility Supervisor has primary responsibility for supervising workers who determine financial eligibility for public assistance programs. Employment & Training Worker Supervisor differs from Social Worker Supervisor in that a Social Worker Supervisor supervises Social Workers responsible for providing protective services to children and adults, and a variety of other social services to children, adults and families.

Supervision Exercised and Received: Employment & Training Worker Supervisors receive supervision from a Program Manager and provide supervision for Employment & Training Workers and support staff as assigned.

IDEAL CANDIDATE

The ideal candidate would have a working knowledge of Redding and Shasta County, including the socio-economic conditions, employment opportunities and barriers, as well as available social and economic resources. They would also have experience working with economically disadvantaged individuals. The ideal candidate will be able to reach out to and develop contracts with employers for work experience and on the job training sites for clients. The ideal candidate would be organized, self-motivated and able to work independently or as part of a team and would also have the initiative to take action to work efficiently and effectively; work proactively rather than reactively; possess flexibility in working style and be adaptable to change. The ideal candidate would have the ability to plan, assign, and supervise a unit; select, train, evaluate, and discipline subordinate staff; address performance and personnel problems; communicate clearly and concisely both verbally and in writing; possess public speaking skills to include experience speaking in front of groups or individuals, leading meetings, facilitating workshops and delivering trainings; provide guidance, mentoring and support to staff; review staff work for accuracy, compliance, timeliness, and to ensure quality of client services; collaborate with other supervisors, management, and staff; collaborate with staff and representatives from other divisions, branches, agencies, and the community; participate effectively in meetings, trainings and conferences; address participant complaints timely, accurately and respectfully; use a personal computer and the California Statewide Automated Welfare System; attend and participate effectively in supervisory meetings and training. The ideal candidate will also be able to manage contracts and oversee services provided by third party partners and ensure that third party partners are compliant with program requirements.

Duties may include, but are not limited to, the following:

Plans, assigns, and supervises a unit of employees who provide employment and training services to eligible clients and/or determine eligibility for public assistance programs; selects, trains, evaluates, and disciplines subordinate staff, and addresses performance and personnel problems by presenting constructive plans for resolving performance deficiencies and resolving personnel problems; meets with employees on a group and individual basis to discuss or interpret departmental rules, regulations and policies, and to confer with staff on the difficult eligibility and employment and training issues; reviews cases for accuracy, compliance, and timeliness, and to ensure the quality of client services; collaborates with other supervisors, management, and staff in setting goals, establishing guidelines, and coordinating the activities of professional and technical staff; collaborates with staff and representatives from other divisions, agencies, and the community; provides resources and tools to enhance employee performance and training; represents the department at meetings and conferences; participates in special studies or research projects as assigned; interviews complainants and makes cause determinations for program participants who are not in compliance; receives and prepares written correspondence, reports and other documents related to unit activity and mandated federal and state reports; supervises staff responsible for assuring continuing public assistance benefit eligibility and coordinating the provision of support services for employment program participants; uses a personal computer and automated systems; attends supervisory meetings and training as assigned; performs other duties as assigned.

Any combination of education and experience sufficient to directly demonstrate possession and application of the following:

Knowledge of:

Laws, rules, and regulations governing multiple public assistance and employment preparation and training programs; policies, procedures, programs, and goals of public social services agencies; principles of supervision, training, and instructional methods and techniques; leadership techniques; department and community resources available to clients; principles of employment services and other public social services; computer terminology and computer keyboard arrangement.

Ability to:

Exercise sound judgment when organizing, directing, prioritizing and assigning unit activities; select, train, supervise, evaluate and discipline subordinate staff; speak and write effectively and use correct English; make referrals to appropriate agencies and social service programs; determine appropriate course of action in day-to-day and emergency situations; access and retrieve data from an automated computer system; interpret and explain regulations and policy directives; prepare clear, concise, and accurate records and reports; establish and maintain cooperative working relationships with fellow employees and the general public; work effectively with other community agencies, state, local government agencies, private and public organizations; use available resources effectively to determine applicants’ and program participants’ employment potential and barriers.

MINIMUM QUALIFICATIONS

EITHER

• Two (2) years of full-time experience comparable to an Eligibility Supervisor with Shasta County;
• One (1) year of full-time experience comparable to an Employment & Training Worker III with Shasta County AND successful completion of fifteen (15) semester or twenty-two (22) quarter college units in career planning, vocational guidance principles, personality development, occupational testing and measurement, or counseling preparation;
• Eighteen (18) months of fulltime experience comparable to an Employment & Training Worker III with Shasta County;
• Two (2) years of full-time experience comparable to an Employment & Training Worker II with Shasta County AND successful completion of fifteen (15) semester or twenty-two (22) quarter college units in career planning, vocational guidance principles, personality development, occupational testing and measurement, or counseling preparation;
• Thirty-six (36) months of full-time experience comparable to an Employment & Training Worker II with Shasta County.

SPECIAL REQUIREMENTS

Possession of a valid California driver’s license.

SUPPLEMENTAL QUESTIONS

Responses to the following must be submitted with a completed application.

1. Do you possess two (2) years full-time experience comparable to Eligibility Supervisor? If “Yes,” please provide details including, but not limited to, employers, dates of employment, and job duties. If “No,” type N/A.
2. Have you successfully completed fifteen (15) semester (22 quarter) college units in career planning, vocational guidance principles, personality development, occupational testing and measurement, or counseling preparation? If “Yes,” please list the courses and number of college units per class. If “No,” type N/A.
3. Do you possess full-time experience comparable to Employment & Training Worker II? If “Yes,” please provide details including, but not limited to, employers, dates of employment, and job duties. If “No,” type N/A.
4. Do you possess full-time experience comparable to Employment & Training Worker III? If “Yes,” please provide details including, but not limited to, employers, dates of employment, and job duties. If “No,” type N/A.
5. I understand this position requires a valid CA Driver’s License.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to ten (10) pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

OTHER CONSIDERATIONS

• All new employees are required to have their paycheck directly deposited to a bank account.
• Some positions may require a valid California driver's license and acceptable driving record according to County policy.
• Reasonable accommodations may be made for those persons who are disabled under the Americans with Disabilities Act to perform the essential functions of the position.
• As part of the selection process, all individuals provided with a preliminary offer of employment with Shasta County will be subject to a background investigation, including a criminal history check (primarily completed through the taking of fingerprints). An image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history, (if any), will be evaluated along with the other information received in connection with your application. Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position. The nature of the offense, the date of the offense, the surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered.
• Based on the results of the background investigation and criminal history check, applicants may then be provided with an offer of employment conditioned on the results of a medical examination, which includes drug/alcohol testing.

• Shasta County participates in E-Verify. For more information visit DOJ Right to Work Poster. If you do not have internet access, contact Personnel at [phone] to request a flyer.

• In accordance with Government Code Section 3100, County employees, in the event of a disaster are considered disaster workers and may be asked to respond accordingly.
• Positions in this classification are covered by a collective bargaining agreement between the County and the Supervisory Unit (SUPV)

• Employees in this classification are covered under the CalPERS retirement program. Depending on the provisions of the California Public Employees’ Pension Reform Act (PEPRA) and other applicable laws, an employee in this classification will be covered under one of the following CalPERS retirement formulas: (1) 2% at 55, (2) 2% at 60, or (3) 2% at 62. An employee in this classification will also contribute up to 9.5% of their pay to this plan or will contribute such other amount to the plan as authorized by PEPRA and other applicable laws. Please visit our employees benefit page at Shasta County Employee Benefits for additional information regarding benefits and CalPERS coverage information. The provisions in this flyer and on the County website are for information purposes only. To the extent the provisions of the flyer or the County website are inconsistent with PEPRA and other applicable laws, PEPRA and other applicable laws shall govern.

Shasta County Personnel will accept applications and responses to the supplemental questions until 12:00 p.m., on September 28, 2026. A resume and/or cover letter will be accepted in addition to the application but will not serve as a substitute for a completed application. It is not acceptable to complete the application with statements such as “Refer to resume and/or cover letter,” or “See attached resume and/or cover letter.” The application must be completed in its entirety prior to submission. Incomplete applications will not be processed. Closing date postmarks or faxes will not be accepted. This recruitment will establish a list that may or may not be used by other departments. Prior applicants must reapply to be considered.

Applicants will be screened and