Employment and Training Worker I/II
Shasta County
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Job summary
Shasta County, through the Health and Human Services Agency (HHSA) Economic Mobility Branch in Redding, California, seeks qualified candidates for Employment and Training Worker I and II positions. Responsibilities include delivering employability services, assessing barriers, and referring clients to required social and health services.
Positions involve using automated systems to manage client records and reports, and supporting participants through labor market information and job
Qualifications
- Knowledge of general goals and purpose of employment preparation and training programs; public social services programs; effective career counseling techniques; occupational fields and labor market trends for private and public sector employers; local and regional socio-economic conditions; department resources; computer terminology and keyboard usage.
Responsibilities
- Interviews and evaluates eligible program participants to assist them in achieving economic mobility.
- Provides career guidance and employment counseling; develops goals and plans to improve skills and overcome barriers.
- Maintains participant records in automated systems and generates reports; monitors progress and compliance with program rules.
Job description
Posting number: 1108-9_HHSA_EM_090426
Department: Health & Human Services Agency - Economic Mobility
Job classification: Employment and Training Worker I
Posting type: Open
Categories: Economic Development, Community and Social Services
THE CURRENT VACANCY IS IN THE SHASTA COUNTY
HEALTH AND HUMAN SERVICES AGENCY
ECONOMIC MOBILITY BRANCH
ORAL EXAM IS TENTATIVELY SCHEDULED FOR SEPTEMBER 2026
SEE SPECIAL REQUIREMENTS SECTION REGARDING POSSESSION OF A VALID DRIVER’S LICENSE
RESPONSES TO SUPPLEMENTAL QUESTIONS REQUIRED
FINAL FILING DATE: SEPTEMBER 17, 2026, AT 12:00 PM
Employment and training Worker I
$3,614 - $4,613 APPROXIMATE MONTHLY* / $20.85 - $26.61 APPROXIMATE HOURLY*
Employment and training Worker II
$4,063- $5,186 APPROXIMATE MONTHLY* / $23.44 - $29.92 APPROXIMATE HOURLY*
This position is in the United Public Employees if California – General bargaining unit. Please refer to the applicable bargaining unit labor agreement (Memorandum of Understanding) for potential future salary increases: Shasta County Labor Agreements
The salary range consists of six (6) salary steps, with approximately 5% between each step. Newly hired employees are appointed at Step A of the assigned salary range. Employees are eligible for a merit-based salary increase from Step A to Step B after six months of satisfactory service. Thereafter, employees may be eligible for annual merit-based step increases, beginning one year from the Step B effective date, until they reach the top step of the salary range.
Shasta County offers all the amenities of the big city while retaining a comfortable small-town atmosphere. With its natural beauty, affordable housing, excellent educational system, abundance of recreational opportunities, and excellent quality of life, Shasta County is a great place to live, work, and raise a family.
The Shasta County Health and Human Services Agency (HHSA) partners with the community to protect and improve the health and wellbeing of Shasta County residents. HHSA is organized into four branches: Behavioral Health & Social Services, Public Health, Economic Mobility, and a centralized Administration Services. HHSA promotes optimal health for all. The frail, the abused, the mentally ill, and those without resources look to HHSA for services and resources to meet their basic needs, and to protect their health and safety.
Provides assistance and services to individuals and families in the community. Through multiple locations in Redding, Anderson, Shasta Lake, Burney, and Enterprise, the branch provides initial and on-going eligibility determination services for public benefits such as CalFresh, CalWORKs, General Assistance and Healthcare Programs. The branch provides CalWORKs and CalFresh employment preparation and support services, breaking through barriers that may be hindering employment opportunities. We also have teams dedicated to administering homeless and housing services within the community, providing much needed help to our most vulnerable community members. Finally, the Economic Mobility Branch also provides referrals for individuals and families to other services within HHSA and for services provided by our community partners.
Provides employability services to eligible applicants of the CalWORKs and CalFresh employment and training programs; applies program regulations and procedures; assesses employment potential and barriers that interfere with securing employment; identifies needs for social and health services and makes referrals; uses an automated system to maintain and monitor participants’ records and generate reports; may determine the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; and performs related work as required.
Working under close supervision, the Employment and Training Worker I is the entry/trainee level in the Employment and Training Worker series. Employees in this class receive in-service training on program rules and regulations, county policies and procedures, as well as the performance of routine duties related to the provision of employment services. As requisite skills and knowledge are developed, greater independence and the full scope of responsibility are exercised. Employees are expected to promote to Employment and Training Worker II after one (1) year of satisfactory performance at the trainee level.
Working under general supervision, Employment and Training Worker II is the journey level in the Employment and Training Worker series. Employees at this level are expected to be fully qualified and able to perform a wide range of employability services. Positions in this class are flexibly staffed and are normally filled by advancement from the lower level of Employment and Training Worker I, or if filled from the outside, require prior related experience. The Employment and Training Worker II differs from the Employment and Training Worker III in that the latter is the advanced journey level and may be assigned lead worker duties.
Supervision exercised and received: The Employment and Training Worker II receives supervision from an Employment and Training Supervisor.
The ideal candidate will have a working knowledge of Redding and the surrounding areas of Shasta County, including the socio-economic conditions, employment opportunities and barriers, and available social and economic resources, including the programs administered by the Economic Mobility Branch. The individual will have experience working with economically disadvantaged individuals especially in the areas of career counseling, vocational guidance, and assessment and identification of employment barriers. The ideal candidate will be organized, self-motivated, and able to work independently or as part of a team and will also have initiative to work efficiently and effectively; work proactively rather than reactively; possess flexibility in working style and be adaptable to change. The ideal candidate will also possess public speaking skills to include experience speaking in front of groups or individuals, leading meetings, facilitating workshops, and delivering training. The ideal candidate will also have resume writing and reviewing experience, be detail oriented, and have strong writing and proofreading skills.
For Employment and Training Worker I, duties are performed at the trainee level: Interviews and evaluates eligible program participants' employability to assist participants in achieving economic mobility; interprets Learning Disability Evaluations; assesses clients' employment and education history; identifies employment-related skills, abilities, and barriers; develops goals and plans to improve skills and abilities and overcome barriers; provides career guidance, and employment and training counseling; provides labor market information related to local employment possibilities; and as appropriate, refers clients to employment-related educational and training opportunities; may refer clients to other services such as substance abuse or domestic violence programs as appropriate; conducts orientation workshops for new and returning program participants; reads, comprehends, and applies complex regulations, rules, policies, and procedures; explains relevant program regulations, rules, and policies to clients and the general public; conducts ongoing research to identify employment and training opportunities for program participants; completes and processes disbursement of funds documents for clients' authorized supportive services, i.e., childcare and transportation; operates a personal computer, including software programs and an automated system, to enter and retrieve data, manages individual client cases and overall caseload, compiles statistical reports, and performs other assigned duties; maintains regular contact with clients to monitor each client's completion of tasks and progress toward attaining economic mobility, and compliance with program requirements; documents evidence of individual clients' non-compliance with program rules and regulations, and follows procedures related to the imposition of sanctions; performs a variety of clerical duties related to organizing, prioritizing, and scheduling assignments; meeting deadlines; completing forms, reports, and other documents; maintaining automated and manual files and logs; managing client cases; and fulfilling other responsibilities, as required; establishes and maintains cooperative, effective working relationships with program participants, department employees, and all others with whom contact is made during the normal course of business; performs related duties as assigned.
For Employment and Training Worker II, duties are performed at the journey level: Interviews and evaluates eligible program participants' employability to assist participants in achieving economic mobility; interprets Learning Disability Evaluations; assesses clients' employment and education history; identifies employment related skills, abilities, and barriers; develops goals and plans to improve skills and abilities and overcome barriers; provides career guidance and employment and training counseling; provides labor market information related to local employment possibilities; and as appropriate, refers clients to employment related educational and training opportunities; may refer clients to other services such as substance abuse or domestic violence programs as appropriate; conducts orientation workshops for new and returning program participants; reads, comprehends, and applies complex regulations, rules, policies, and procedures; explains relevant program regulations, rules, and policies to clients and the general public; conducts ongoing research to identify employment and training opportunities for program participants; completes and processes disbursement of funds documents for clients' authorized supportive services, i.e., childcare and transportation; operates a personal computer, including software programs and an automated system, to enter and retrieve data, manage individual client cases and overall caseload, compile statistical reports, and perform other assigned duties; maintains regular contact with clients to monitor each client's completion of tasks and progress toward attaining economic mobility and compliance with program requirements; documents evidence of individual clients' non-compliance with program rules and regulations and follows procedures related to the imposition of sanctions; performs a variety of clerical duties related to organizing, prioritizing, and scheduling assignments; meeting deadlines; completing forms, reports and other documents; maintaining automated and manual files and logs; managing client cases; and fulfilling other responsibilities as required; establishes and maintains cooperative, effective working relationships with program participants, department employees, and all others with whom contact is made during the normal course of business; performs related duties as assigned.
Any combination of education and experience sufficient to directly demonstrate possession and application of the following:
Knowledge of: General goals and purpose of employment preparation and training programs and public social services programs; effective and appropriate career, vocational, and employment counseling techniques; occupational fields and regional labor market trends for private and public sector employers; services provided within the department or agency that program participants may require and the procedure for referring participants for those services; local and regional socio-economic conditions; characteristics, customs, and unique needs of local ethnic/cultural populations; department and community resources available to program participants; computer terminology and computer keyboard arrangement.
Ability to: Apply techniques and methods for conducting successful employment-related interviews, record keeping, and standard office procedures; elicit factual information from prospective and current program participants who may exhibit behavior indicative of those experiencing deprivation and/or emotional difficulties; accurately gather, record, and evaluate data necessary for the implementation of appropriate employment preparation and training programs; prepare reports, forms, plans, and agreements required by program rules, regulations, policies, and procedures; use fact-finding techniques and perform in-depth and interactive interviewing; plan and organize caseload to ensure that deadlines and regulations regarding time limits are met; read, understand, apply, and explain complicated and detailed correspondence and reports, regulations, and policy directives; determine appropriate course of action in emergency situations; enter information accurately into a computerized system and navigate effectively through automated multi‑screen client record system; identify client problems that require referral to other social or community resources; speak and write in a clear and concise manner, using correct English; read, comprehend, apply, and follow complex rules, regulations, policies, procedures, and other written instructions, including the policies, procedures, and programs of the Health and Human Services Agency; use tact and diplomacy when communicating with all persons, including those with different socioeconomic and cultural backgrounds; identify and assess program participants' employment barriers and develop individual participant plans; monitor individual participants' compliance with program regulations and when appropriate, implement required sanctions; regularly evaluate individual participants' progress toward meeting established goals; use appropriate methods to motivate and encourage participants and when necessary, to counsel participants who have not met goals or expectations; coach individual participants in how to prepare for a job interview and meet future employers' job performance expectations; establish, maintain, and manage complex records; establish and maintain cooperative working relationships with co-workers, supervisory and managerial staff, and all others with whom contact is made during the normal course of business; operate office equipment such as a personal computer, (including automated systems and software programs utilized by the department or division), calculator, and photocopier.
It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below.
EITHER
One (1) year of full-time experience determining eligibility for loans, financial assistance, unemployment, or veterans’ benefits, or publicly or privately funded health, counseling, or social services;
OR
Six (6) months of full-time experience determining eligibility for loans, financial assistance, unemployment, or veterans’ benefits, or publicly or privately funded health, counseling, or social services AND completion of fifteen (15) semester (22 quarter) college units in career planning, vocational guidance principles, personality development, occupational testing and measurement, or counseling preparation;
OR
Eighteen (18) months of full-time experience providing case management, vocational guidance, employment counseling, or employment placement services AND completion of fifteen (15) semester (22 quarter) college units in career planning, vocational guidance principles, personality development, occupational testing, or counseling preparation;
OR
Two (2) years of full-time experience providing case management, vocational guidance, employment counseling, or placement services;
OR
A bachelor's degree from an accredited college or university in a behavioral science (psychology, sociology, social work, counseling, vocational guidance), education, business/public administration, or a closely related field, including successful completion of fifteen (15) semester or 22 quarter college units in career planning, vocational guidance principles, personality development, occupational testing and measurement, or counseling preparation AND one (1) year of full-time experience performing vocational guidance, employment counseling, or placement services.
EITHER
One (1) year of full-time experience comparable to Employment and Training Worker I with Shasta County;
OR
One (1) year of full-time experience determining eligibility for loans, financial assistance, unemployment, or veterans’ benefits, or publicly or privately funded health, counseling, or social services (see note below);
OR
Thirty (30) months of full-time experience performing vocational guidance, employment counseling, or placement services AND completion of fifteen (15) semester or twenty‑two (22) quarter college units in career planning, vocational guidance principles, personality development, occupational testing and measurement, or counseling preparation;
OR
Three (3) years of full-time experience performing vocational guidance, employment counseling, or placement services;
OR
A bachelor's degree from an accredited college or university in behavioral science (psychology, sociology, social work, counseling, vocational guidance), education, business/public administration, or a closely related field, including successful completion of fifteen (15) semester or twenty‑two (22) quarter college units in career planning, vocational guidance principles, personality development, occupational testing and measurement, or counseling preparation AND one (1) year of full-time experience performing vocational guidance, employment counseling, or placement services.
Note: Applicants with two (2) or more years of experience as a caseworker may qualify as long as experience includes work in programs having a work component, (e.g. CalWORKs, CalFresh, General Assistance, etc.) This experience must have included performance of employment services activities such as gathering work history information, referrals to employment resources, CalWORKs Diversion services, reviewing program work requirements with applicants or recipients, reviewing the benefits of working on welfare (including Medi‑Cal, CMSP, and CalFresh applicants and recipients), referring to or providing supportive services such as child care benefits, determining exemptions from program work requirements, and/or referrals to services related to mental health, domestic violence, and substance abuse. This requirement is not typically met if the eligibility experience is limited to Medi‑Cal or Foster Care programs.
Possession of a valid California driver’s license.
- Please select the amount of full-time work experience you possess determining eligibility for loans, financial assistance, unemployment, or veterans’ benefits, or publicly or privately funded health, counseling, or social services:
- No experience
- 6 months - 1 year
- 1 - 2 years
- 2 - 3 years
- 3 or more years
- Please provide details including, but not limited to, employers, dates of employment, and job duties of your work experience listed above. If none, type N/A.
- Have you successfully completed fifteen (15) semester (22 quarter) college units in career planning, vocational guidance principles, personality development, occupational testing and measurement, or counseling preparation? If “Yes,” please list the courses and number of college units per class. If “No,” type N/A.
- Please select the amount of full-time work experience you possess providing case management, vocational guidance, employment counseling, or employment placement services:
- No experience
- 1 - 2 years
- 2 - 3 years
- 3 or more years
- Please provide details including, but not limited to, employers, dates of employment, and job duties of your work experience listed above. If none, type N/A.
- Do you possess a bachelor's degree from an accredited college or university in a behavioral science (psychology, sociology, social work, counseling, vocational guidance), education, business/public administration, or a closely related field, including successful completion of fifteen (15) semester or 22 quarter college units in career planning, vocational guidance principles, personality development, occupational testing and measurement, or counseling preparation? If “Yes,” please indicate the type of degree you received and the college you received it from and list the courses and number of college units per class. If “No,” type N/A.
- Do you possess two (2) or more years of experience as a caseworker in programs having a work component, such as CalWORKs, CalFresh, General Assistance, etc.? This experience must have included performance of employment services activities such as gathering work history information, referrals to employment resources, CalWORKs Diversion services, reviewing program work requirements with applicants or recipients, reviewing the benefits of working on welfare (including Medi‑Cal, CMSP, and CalFresh applicants and recipients), referring to or providing supportive services such as child care benefits, determining exemptions from program work requirements, and/or referrals to services related to mental health, domestic violence, and substance abuse. If “Yes,” please provide details including, but not limited to, employers, dates of employment, and job duties. If “No,” type N/A.
- I acknowledge this position requires a valid California driver's license.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to ten (10) pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
- All new employees are required to have their paycheck directly deposited to a bank account.
- Some positions may require a valid California driver’s license and acceptable driving record according to County policy.
- Reasonable accommodations may be made for those persons who are disabled under the Americans with Disabilities Act to perform the essential functions of the position.
- As part of the selection process, all individuals provided with a preliminary offer of employment with Shasta County will be subject to a background investigation, including a criminal history check (primarily completed through the taking of fingerprints). An image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history, (if any), will be evaluated along with the other information received in connection with your application. Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position. The nature of the offense, the date of the offense, the surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered.
- Based on the results of the background investigation and criminal history check, applicants may then be provided with an offer of employment conditioned on the results of a medical examination, which includes drug/alcohol testing.
- Shasta County participates in E-Verify. For more information visit DOJ Right to Work Poster. If you do not have internet access, contact Personnel at (530) 225-5515 to request a flyer.
- In accordance with Government Code Section 3100, County employees, in the event of a disaster are considered disaster workers and may be asked to respond accordingly.
- Positions in this classification are covered by a collective bargaining agreement between the County and the UPEC‑General unit.
- Employees in this classification are covered under the CalPERS retirement program. Depending on the provisions of the California Public Employees’ Pension Reform Act (PEPRA) and other applicable laws, an employee in this classification will be covered under one of
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