Employment and Training Specialist - Milwaukee WI

SER National; West Allis (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

SER National is seeking an Employment Counselor in West Allis, WI to interview, assess, and counsel eligible applicants. You will develop individualized employment plans, solicit work opportunities, and refer participants to training and employment experiences.

The role is full-time, in-person, with extensive case management responsibilities. Responsibilities include following federal and state regulations, maintaining records, coordinating with employers, and supporting veterans when

Qualifications

• Associates degree or BA/BS in social work or related field is required or substitutable.
• Knowledge of the Older Americans Act and WIOA.
• Experience with SCSEP program at state or national level.
• Familiarity with federal, state, local regulations affecting employment and training practices.
• Knowledge of social services, counseling, career planning, and placement practices.
• Proficiency with GPMS and other automated reporting systems.
• Excellent oral and written communications; bilingual in English/Spanish preferred.

Responsibilities

• Interview and counsel eligible applicants to assess employment goals.
• Develop individualized employment plans for participants.
• Refer participants to training, on-the-job experiences and employment.
• Maintain a large caseload of applicants and participants.
• Prepare reports and program plans; follow regulations and guidelines.

Skills

Communication skills

Bilingual (English/Spanish)

MS Office proficiency

Education

Associates degree in social work or related field

BA/BS degree in social work or related field

Tools

GPMS and automated reporting systems

Job description

Job Details

Job Location: West Allis, WI 53227, Position Type: Full Time, SUMMARY: Under general supervision, interview, assess and counsel eligible applicants; develop individualized employment plans; solicit employment and work training opportunities for participants from prospective employers; refer participants for training, on-the-job experience and employment; and perform other work as required. This position is full-time in person.

Duties and Responsibilities

1. Knowledge of employment and training programs and related community resources.
2. Utilizing interviewing and counseling techniques in placement activities.
3. Apply fundamental principles of human behavior and group dynamics. Career, vocational and employment counseling planning practices and techniques.
4. Extensive record keeping activities.
5. Applying effective case management techniques.
6. Knowledge of hiring trends and practices of private and public sector employers for placement activities. Common occupational titles, the usual minimum qualifications, training and/or experience required in order to secure employment in those occupations.
7. Research various resources available for military veterans required for some positions.
8. Access and updating of available community resources and programs to assist participants in overcoming employment barriers and becoming job ready.
9. Interview persons from various backgrounds, to obtain information concerning their employment skills and occupational goals.
10. Identify and assess needs and barriers to employment and develop meaningful employment plans.
11. Implement client employment plans through referral to appropriate programs.
12. Conduct follow-up with participants and employers to evaluate progress and take necessary corrective actions.
13. Prepare reports, forms, plans and agreements.
14. Interpret, explain and apply complex Federal and State regulations.
15. Maintain a large caseload of both applicants and participants.
16. Establish and maintain cooperative working relationships with others.
17. Plan and schedule work.
18. Effectively utilize community and agency resources. Equal Opportunity Employer
19. Input, access and analyze data using a computer.
20. Design and conduct individual and/or group training to improve job readiness of participants.
21. Work with employers to develop employment opportunities.
22. Negotiate and determine necessary supportive services for participants.
23. Performs related duties as assigned.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• 403(b) - 100% match up to 8% of salary
• FSA

FSAQualifications: EDUCATION / EXPERIENCE

• Associates degree of BA/BS degree from an accredited college or university with a major in social work or a related field or related course study. Experience and education may be substituted for one another.
• Knowledge of the Older Americans Act and amendments and the Workforce Innovation and Opportunity Act.
• Experience working with the SCSEP program on a state or national level.
• Knowledge of relevant federal, state, and local regulations affecting employment and training practices.
• Knowledge of social service, counseling, career planning, and/or placement, community agency practices or related field.
• Knowledge of, or ability to learn and use GPMS and other automated reporting systems.
• Demonstrated supervisory skills.
• Proficiency in MS Office (Word, Excel, Access, PowerPoint).
• Excellent oral and written communications skills. Bilingual (English/Spanish) preferred.
• Willingness to travel and work flexible hours.
• Extensive travel required. Must possess and provide a valid Driver's License and Automobile Liability Insurance as required by the state. Must have access to reliable transportation.