Employee Success Business Partner Senior Manager

salesforce.com, inc.; Seattle (WA); On-site; USD 143,000 - 217,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Mental health support

Paid parental leave

Life and disability insurance

401(k)

Employee stock purchase program

Job summary

Salesforce is the #1 AI CRM, seeking an HR leader to orchestrate strategic execution, workforce planning, and org health initiatives within the Employee Success domain in Seattle. You will partner with senior leaders, drive change programs, and lead talent lifecycle processes to align with business goals.

Join Salesforce to influence HR strategy, leverage data analytics, and support transformative initiatives that shape our workforce of Trailblazers dedicated to customer success.

Qualifications

• Experience translating business strategy into HR action plans.
• Strong capability to manage workforce plans and location strategy.
• Data-driven approach to diagnose org health and skills gaps.
• Experience leading change management initiatives.
• Coaching and consulting leaders on HR programs.

Responsibilities

• Serve as trusted advisor to senior leaders translating strategy into HR priorities.
• Manage execution of the strategic workforce plan including headcount analysis.
• Utilize Org Health metrics to diagnose gaps and provide recommendations to leadership.
• Support major change management initiatives with communications, engagement strategies, and risk mitigation plans.
• Lead talent lifecycle processes including performance reviews and promotions within the business unit.

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Employee Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Strategic Execution & Organizational Management

• Strategic Consulting: Serve as a trusted advisor to senior level leaders, translating high-level business strategy into actionable people plans and HR priorities, aligned with the lead ESBP's direction.
• Workforce Plan Execution: Manage the execution of the strategic workforce plan, which includes analyzing headcount needs, monitoring talent allocation, and facilitating location strategy decisions within the assigned business unit.
• Org Health Management: Utilize Org Health metrics and analytics to diagnose skill gaps, team health issues, and organizational structure challenges, providing data-driven recommendations to the lead HRBP and business leaders.
• Change Management Support: Support and facilitate major change management initiatives (e.g., restructurings, digital transformations) by implementing communications, engagement strategies, and risk mitigation plans defined by the core team.

Talent Lifecycle & Leadership Support

• Talent Program Management: Manage and drive the successful execution of core talent lifecycle processes-including performance reviews, compensation planning, promotions, and succession planning-within the business unit.
• Leadership Coaching: Provide coaching and consultation to managers on employee relations, team development, retention strategies, and effective utilization of HR programs and tools.
• Talent Identification: Partner with Talent Acquisition and Learning & Development teams to identify critical talent needs and ensure integrated delivery of talent programs.

Influence & Partnership

• HR Solutions Orchestration: Act as the primary interface to coordinate and orchestrate the delivery of specialized HR services (e.g., Total Rewards, Employee Success) to the business, ensuring a seamless experience.
• Stakeholder Influence: Influence and manage stakeholder expectations by communicating HR strategy and program objectives effectively.
• Values Integration: Ensure all people practices and leader actions reinforce the company's core values and focus areas.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

Salesforce offers a variety of benefits to help you live well including:

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• an employee stock purchasing program

More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $143,400 - $216,900 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.