Employee Services Associate - Dutch Harbor

Trident Seafoods; Dutch Harbor (AK); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Job summary

Trident Seafoods is seeking an Employee Services Associate in Dutch Harbor, Alaska, to support employees transit to our Alaska shore plants. The role blends logistics, admin tasks, and warehouse support, with a flexible schedule and teamwork across People Operations and Warehouse teams.

You will coordinate ground transportation, lodging, meals, and travel logistics, while maintaining inventory accuracy and vendor relations in a fast-paced environment.

Qualifications

• High school diploma or GED; or equivalent.
• Must have a valid driver’s license.
• One year experience in Microsoft Office applications (Outlook, Excel, Word).
• At least one year experience in warehouse, logistics or related position.
• Ability to be flexible on schedule; nights, weekends and holidays as needed.

Responsibilities

• Represents the Dutch Harbor People Operations team in meeting employees or contractors transiting through Dutch Harbor and providing ground transportation service.
• Ensures overnight lodging is secured and check-in is successful.
• Assists with rebooking flights and transportation between airport and housing.
• Provides meals, incidentals, and other support to employees and contractors during transit.
• Maintains effective communication by phone, text/app, and email in a fast-paced environment.
• Delivers friendly, respectful service to employees, contractors and visitors.
• Provides or facilitates general administrative support, including invoicing and travel manifests.
• Maintains vendor relationships and inventory control.
• Loads/unloads containers and uses warehouse equipment for proper storage.
• Operates warehouse management equipment and scanners to ensure accuracy.

Skills

Office

High school diploma

Driver's license

Warehouse experience

Flexible schedule

Education

High school diploma or GED

Job description

Overview

Trident Seafoods is North America’s largest vertically integrated seafood company—partnering with fishermen, employees, and communities to responsibly harvest, process, and share wild Alaska seafood with the world. With deep roots in Alaska and operating across the globe, Trident is a privately held company headquartered in Seattle, committed to nourishing the world while upholding the highest standards for safety, sustainability, and excellence.

Overview

Trident Seafoods is North America’s largest vertically integrated seafood company—partnering with fishermen, employees, and communities to responsibly harvest, process, and share wild Alaska seafood with the world. With deep roots in Alaska and operating across the globe, Trident is a privately held company headquartered in Seattle, committed to nourishing the world while upholding the highest standards for safety, sustainability, and excellence.

At Trident Seafoods, we work together for something bigger than ourselves. From nourishing the world with the best protein on earth to protecting our oceans, serving our fishermen, and supporting communities in Alaska and beyond, here, you’ll find a values-driven culture where your growth matters, your work has purpose and your contributions are recognized and appreciated—because at Trident, we believe meaningful work connects us all.

Ummary

Responsibilities

The Employee Services Associate provides support to employees transiting through Dutch Harbor to our Alaska shore plants. This position, which is based in Dutch Harbor, will be required to perform varied tasks throughout the day and maintain a flexible schedule. The Employee Services Associate will also support the Warehouse and Logistics team and warehouse operations. This position reports to the Manager, People Operations in Dutch Harbor.

Essential Functions

• Represents Trident’s Dutch Harbor People Operations team in meeting employees or contractors transiting through Dutch Harbor and providing pick up, drop off, and other needed ground transportation service.
• Ensures appropriate overnight lodging is secured for employees and contractors as needed and check-in is successful.
• Aids employees and contractors with logistic issues including facilitating rebooking of flights and transportation back and forth to airport as needed.
• Provides or facilitates meals, incidentals, and other assistance to employees and contractors while transiting Dutch Harbor.
• Communicates effectively by phone, text/app, and email in fast-paced environment with team to ensure decisions and directions are based on up-to-date information.
• Provides friendly, helpful communication and assistance and treats all employees, contractors, and visitors with respect.
• Provides general administrative support, including basic invoice coding, preparing travel manifests and processing expenses.
• Maintains good relationships with vendors and community partners.
• Loads and Unloads containers with vessel materials ensuring proper storage in designated areas, using shrink wrap or appropriate warehouse equipment.
• Utilizes warehouse management equipment including scanners and computer programs to ensure accurate inventory control and shipping documents.
• Cleans and organizes warehouse and other areas to meet department standards.
• Ensures Inventory is well maintained, and stocked, sorted and organized according to protocol.
• Various duties as assigned.

Additional Responsibilities

• Acquires knowledge of Trident’s Environmental and Safety Policies by completing required training programs and performing designated work activities in accordance with training and procedures/work instructions
• Notifies designated personnel of any environmental or safety incidents or risks not previously documented, in accordance with Environmental Awareness and/or safety trainings

Employees working in Alaska are advised to have medical insurance coverage which is valid in the State of Alaska.

Trident Seafoods offers a comprehensive and quality benefits package. More information can be found at https://www.tridentseafoods.com/benefits .

Qualifications

MINIMUM QUALIFICATIONS:

• High school diploma, general education degree (GED); or equivalent
• Must have a valid driver’s license.
• One year experience in applications of Microsoft Office - Outlook, Excel, Word.
• A minimum of one year experience in warehouse, logistics or a related position.
• Ability to be flexible on schedule; nights, weekends and holidays as needed.

Preferred Qualifications

• Travel, logistics or related experience preferred.
• Forklift certification or training desirable must be able to obtain Trident Forklift Certification within one month of start.
• Clear and effective written and verbal communication and strong interpersonal skills.
• Strong organizational skills, and ability to prioritize while handling multiple tasks in a timely manner.

Special Training/Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Work Environment

The noise level in the work environment is usually moderate.

Physical Demands

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must regularly lift and /or move 10 to 15 pounds. Specific vision abilities required by this job include distance vision and depth perception.

Mental Activities

While performing the duties of this job, the employee is regularly required to read, speak, write and understand English, and to use customer service skills. The employee is frequently required to use interpersonal and teamwork skills. The employee is occasionally required to use creativity, independent judgment, discretion, and problem analysis.

Work Authorizations

• This position is not eligible for immigration sponsorship

Additional Information

Stay connected with Trident Seafoods online at www.tridentseafoods.com and follow us on Facebook , X , Instagram , Pinterest , YouTube or LinkedIn

Trident Seafoods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Trident Seafoods and its subsidiaries have adopted a drug-free workplace policy. Working under the influence of Drugs or Alcohol is not permitted.

Employment with Trident Seafoods is contingent upon the candidate maintaining valid immigration status and work authorization throughout employment, with or without immigration sponsorship by the company.