Employee Relations Specialist: Policy & Coaching

SmartRecruiters, Inc.; Mason (OH); On-site; USD 40,000 - 44,000; Full time

Job summary

Global Channel Management is seeking an Employee Relations Representative to support managers and associates. The role requires a Bachelor’s degree and at least two years of employee relations or related HR/management experience.

You will respond to inquiries via telephone and email, provide consultation on policy interpretation, performance management, and associate development, and use Excel and Word to document cases.

Qualifications

• Bachelor’s degree or equivalent experience (Human Resource discipline preferred).
• 2 years of Employee Relations experience or related HR/Management experience.
• Knowledge of Federal and State Employment Law.
• Computer skills - Excel and Microsoft Word are required.
• Upbeat personality and strong customer service to managers and associates via telephone and e-mail.
• Educate managers by providing consultation and coaching on policy interpretation, behavior, performance management and development.

Responsibilities

• Respond to caller inquiries quickly, completely, and professionally via phone and e-mail.
• Provide consultation and coaching to managers on policy interpretation and performance management.

Skills

Employee relations experience

Customer service

Policy interpretation

Education

Bachelor's degree in HR or related field

Tools

Excel

Microsoft Word

Job description

Global Channel Management is seeking an Employee Relations Representative to support managers and associates. The role requires a Bachelor’s degree and at least two years of employee relations or related HR/management experience.

You will respond to inquiries via telephone and email, provide consultation on policy interpretation, performance management, and associate development, and use Excel and Word to document cases.