Employee Relations Specialist

McCarthy Building Companies, Inc.; Missouri; On-site; USD 55,000 - 75,000; Full time

Job summary

McCarthy Building Companies, Inc. seeks an Employee Relations Specialist to drive positive employee relations, investigations, and performance management in collaboration with HR and leadership.

The role focuses on resolving concerns, educating managers, and mitigating issues with proactive strategies. The ideal candidate will handle complex cases, maintain confidentiality, and work with cross-functional teams across the Midwest and nationally.

Qualifications

• Bachelor’s Degree Required with focus on Employee and/or Labor Relations.
• Experience in handling employee relations matters, investigations, and performance management.
• Bilingual in English/Spanish preferred.
• Knowledge of labor, federal and multi-state regulations.
• Strong communication, organizational and confidentiality skills.

Responsibilities

• Serve as the main point of contact for employee relations matters for assigned client groups.
• Identify, investigate, and resolve employee concerns or conflicts in a compliant, timely manner.
• Maintain detailed records of concerns or investigations with notes and documents.
• Collaborate with HR Business Partner and Legal to recommend solutions and actions.
• Provide proactive communication to leaders and stakeholders about cases.
• Identify trends and partner on action plans to address root causes.
• Support ADA accommodation processes and safety incident referrals.
• Interpret policies to ensure consistent application and provide training.

Skills

Employee relations

Investigation leadership

Bilingual English/Spanish

Communication

Confidentiality

Cross-functional collaboration

Education

Bachelor’s Degree in HR or related field

HR Certification (PHR/SPHR) preferred

Job description

McCarthy Building Companies (McCarthy), is the oldest privately-held national construction company in America, and Castle Contracting. McCarthy provides the crucial business infrastructure for these entities and connects the day-to-day operations to ensure seamless operations across the business. Repeatedly honored as a great place to work and healthiest employer, McCarthy is a 100 percent employee-owned company.

At McCarthy, we are committed to sustaining a culture that delivers great experiences for everyone. This begins with developing high-performing individuals and teams through our award-winning learning and development programs, best-in-class Total Rewards benefits, and our inclusive culture aligned with our core values: Genuine. We, Not I. All In.

• We Live Our Core Values: We do whatever it takes to deliver on our promises with honesty and integrity.
• We are Employee Owned: We are personally invested in building the things people need in our communities.
• We Feel Like a Family: We value genuine connections and help each other succeed in an inclusive environment.
• We are Builders: We respect the work we do and everyone who helps make it happen safely.

POSITION SUMMARY

We are currently seeking a talented and professional Employee Relations Specialist. Working collaboratively with the Human Resources Business Partner, this position is essential in driving positive Employee Relations strategies. They are responsible for leading through employee relations matters including employee complaints, investigations, conflict, and performance management, and making recommendations on solutions. They also develop proactive approaches to mitigate challenges and educate managers on people leadership skills. This is a great opportunity for an HR professional passionate about employee relations and looking to leverage their skills within a growing organization.

RESPONSIBILITIES

• Serve as the main point of contact for employee relations matters for assigned client groups.
• Identify, investigate, and resolve issues of employee concern or conflict in an appropriate, compliant, and timely manner. Scope of concerns may be related to code of conduct violations, ethics matters, performance, safety, interpersonal conflict, general conduct, and employment action concerns.
• Maintain detailed and accurate account of concern or investigation with timely memorialization of the notes and supporting documents, using the appropriate processes and systems.
• Consult with the HR Business Partner, Labor & Employment Legal and HR resources, and managers in providing the HR support and employee relations subject matter expertise to recommend solutions and action to resolve employee concerns.
• Provide regular and proactive communication to Leader and other relevant parties, related to assigned cases.
• Engage in a proactive, strategic approach to employee relations by identifying trends, recommending solutions that address root-cause of potential issues, and partnering with HR Business Partners on developing and executing action plans.
• Apply expertise supporting managers and employees through ADA accommodations processes.
• Maintain a strong partnership with the safety teams to support safety incidents and mandatory referral processes.
• Effectively interpret policies, processes, and procedures, ensuring consistency in application.
• Facilitate field-based training in support of positive employee practices and relations.
• Utilize a customer-focused approach to deliver HR solutions through effective partnerships across the HR department and business unit.
• Utilize influencing skills with managers to reach win/win outcomes that minimize risk to the company.
• Provide recommendations on promotions, development opportunities, and participation in learning programs.
• Conduct employee exit interviews, analyze and capture trends, and make recommendations.
• Produce, review, and analyze a variety of data to support decision making, share outcomes, and help influence solutions.
• Assists with general and administrative HR duties as assigned, specifically related to onboarding, data, and reporting.

QUALIFICATIONS

• Bachelor’s Degree Required with minimum 2 years experience in HR with a focus on Employee and/or Labor Relations.
• Bilingual in English/Spanish is preferred.
• Specific experience with conflict management and leading through investigations.
• Demonstrated knowledge of labor, federal and multi-state regulations.
• Outstanding interpersonal skills with the ability to build quick relationships across multiple levels.
• Exceptional written and verbal communication skills.
• Detail oriented with strong organizational skills.
• Proven ability to solve complex challenges, leveraging solid critical thinking skills.
• Must navigate sensitive situations and maintain a high degree of confidentiality.
• Ability to travel 25-50% of the time throughout the Midwest and nationally as needed

McCarthy is proud to be an equal opportunity employer, including disability and protected veteran status.