Employee Relations Senior Advisor

Wise; Austin (TX); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading global technology company is seeking an Employee Relations Senior Advisor to enhance the employee experience across the lifecycle. You will manage ER matters, collaborate globally, and drive People Operations projects. The role requires expertise in employment law, strong communication skills, and adaptability in a fast-paced environment. Join a diverse team committed to building a seamless and inclusive workplace for all Wisers.

Benefits

Diversity and Inclusion Initiatives

Employee Development Programs

Flexible Work Environment

Qualifications

• Experience in HR Advisor / ER Specialist role.
• Knowledge of US employment law and practices.
• Ability to handle complex employee relations matters.

Responsibilities

• Own Employee Relations matters end-to-end.
• Analyze data-driven trends for advising leadership.
• Collaborate with People Advisors on ER cases.

Skills

Empathy

Emotional Intelligence

Adaptability

Communication

Analytical Thinking

Education

HR Advisor / ER Specialist experience

Subject matter expert in employment law

Tools

Google Suite

Slack

Workday

Job description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

Your role of Employee Relations Senior Advisor will pave the way in promoting a seamless and customer-focused experience across the employee lifecycle, and supporting our people (we call them Wisers) to do what they do best at Wise.

You’re someone who’ll keep on track with your “business as usual” Employee Relations caseload, but you’re equally inquisitive and hungry to understand what the data’s telling us and how else we can strengthen the overall Wiser experience… it's that inclusive growth mindset which is key to the success of our team.

You’ll also play a vital role in how we do things as a global team, collaborating on key projects and unlocking big-picture and analytical thinking to help grow and scale our team’s impact on the business.

Achieving your mission:

Independently own Employee Relations (ER) matters end-to-end within your dedicated business functions, supporting and advising Wisers and Leads through a significant volume and range of complex situations (from internal conflict management to external, escalated cases), and balancing our exposure and appetite to risk in the process

Partner with People Advisors around the globe in any cross-geographical ER cases, navigating complexity and flexibility with DEI and legal considerations

Drive People Operations projects that require advisory input and alignment

Review our current and building new operational processes (across all aspects of the employee journey from onboarding to exit) and identifying effectiveness improvements to help us scale the impact of the People team for the region without compromising the employee experience

Collaborate with People Partners to complement their functional business insights with your ER data and expertise

Analyze and identify data-driven trends to help educate and advise our functions and the Senior Leadership team on business focus areas and better ER practices

Proactively keep up to date with local employment laws and working practices, sharing knowledge and collaborating with the Support subteam to ensure our guidelines, policies and processes are compliant and we continue to give customer-centric advice

Contribute strategic thinking in global team and tribe projects to help drive our People mission

Act as a partner to our People Servicing teams (Payroll and People Technology)

Update and deliver People-related training sessions in order to upskill our Leads and address knowledge gaps that are highlighted in our ER data

Qualifications

Previous and demonstrable experience in a HR Advisor / ER Specialist role and ready to take your existing experience to the next level

Subject matter expert in employment law and employee relations advice - Senior Leadership will look to you for sound advice on a variety of complex cases.

A strong growth mindset - being resilient to and excited about change in a hyper-growth environment, with the opportunities it brings and the multiple projects you’ll be involved with simultaneously

Sound knowledge of US employment law and working practices

Extensive experience in owning and advising on a range of employee relations matters end-to-end

A heap of empathy and emotional intelligence - you’ll need to be able to communicate effectively and inclusively, both in person and in writing

Adaptable - you will be as comfortable working with ambiguity as you are with certainty. We need someone who can be agile enough to respond to changing priorities, but be able to have big picture, proactive thinking for the long term path ahead

Tech savvy (familiar with Google Suite, Slack, Workday, but also adept to learning new technology as we grow)

Excellent written and verbal communication skills in English

Ability to deal with confidential information in a professional manner

Courageous and calm in challenging situations

Additional Information

• Find out more about our benefits in ourAustin location.

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visitWise.Jobs .