Employee Relations Partner

Pella Corporation; Gettysburg (Adams County); On-site; USD 65,000 - 85,000; Full time

Job summary

Pella Corporation is seeking an Employee Relations Specialist for the Gettysburg, PA area on 2nd shift (Mon-Thu, 2pm-12am). The role focuses on proactive ER risk handling, coaching leaders, and fostering respectful workplace relationships to improve retention.

The specialist will support managers on performance, conduct, and policy adherence, while maintaining confidential records and guiding corrective actions. Cross-functional collaboration with HR and People Leaders is expected.

Qualifications

• Bachelor's degree in HR, business or related field.
• Minimum 1 year HR-related experience or 3 years with training.
• Knowledge of employment law and HR practices.
• Proficient in Word, Excel, Outlook, PowerPoint; comfortable with HRIS.

Responsibilities

• Advise managers on team performance, conflict resolution and problem solving.
• Follow fair processes, conduct investigations, and maintain records.
• Provide guidance and coaching to all levels of People Leaders.
• Maintain confidentiality and accurate documentation for all cases.
• Support unemployment claims and onsite HR responsibilities as needed.

Skills

ER guidance

Documentation

Conflict resolution

Performance counseling

Education

BA/BS in HR

HR knowledge & employment law

HR experience 1yr+

PHR/SHRM-CP (preferred)

Tools

Microsoft Office

HRIS systems

Job description

Employee Relations Specialist- 2nd shift Gettysburg, PA Monday - Thursday: 2pm - 12am

The Employee Relations Specialist role is entrusted to handle workplace concerns and action plans providing intervention as necessary. This role will work extensively with People Leaders to identify opportunities to proactively and preventatively address common Employee Relations (ER) issues and will provide guidance and coaching to leaders of all levels to address team member conduct and performance areas. Responsible to stay attuned to organizational and operational changes across the Company to identify potential ER risks to address proactively. At its heart, the focus of this position is about positive team member experiences and retention. It focuses on both individual and collective relationships in the workplace with an increasing emphasis on the connection between People Leaders and their team members to form mutual respect, trust, and appreciation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Act as a consultant for managers on issues related to team member performance, conflict resolution, and problem solving related to the management of team members.
• Follow a fair and objective process appropriate for team member concerns including fact-finding and ensuring adherence to employee relations policies and practices. Conduct investigations per Company process.
• Provide specialist level support, thought partnership, guidance, and coaching to all levels of People Leaders.
• Follow expected documentation techniques and ensure maintenance of accurate, confidential records regarding all reported matters and fact-finding documentation.
• Maintain the highest level of integrity and confidentiality when managing employee relations issues and managing reported matters.
• Stay attuned to organizational and operational changes across the company to identify potential employee relations risks and raise awareness with manager.
• Provide guidance and assistance with the development and delivery of appropriate performance feedback or action plans including corrective/disciplinary actions and performance improvement plans.
• Responds to and represents the Company as needed for unemployment claims.
• Depending on work location, may fulfill other HR responsibilities onsite.
• Review and process religious accommodation requests.
• Provide guidance to local leadership on workplace threats and emergencies (violence, reasonable suspicion testing, conflicts, substance abuse, etc.).

CRITICAL COMPETENCIES or SKILL SETS

• Ability to read and interpret documents such as policies, safety rules, operating instructions, and procedure manuals.
• Ability to write performance or disciplinary documents and correspondence.
• Ability to navigate ER issues, consult with appropriate parties, and arrive at decisions or resolutions that are legal, fair, and appropriate for the Company’s culture.
• Excellent analytical abilities are a requirement of this position.
• Must have ability to solve practical problems without close supervision.
• Must be able to determine appropriate resolution in dealing with employee concerns and questions and set appropriate boundaries.
• Must possess good thought processes, problem-solving skills, and investigative theory.

EDUCATION and/or EXPERIENCE

• Bachelor's degree (BA/BS) in Human Resources, Business or related field.
• At least one year of related experience; or at least 3 years related experience and/or training; or equivalent combination of education and experience.
• Must have demonstrated knowledge of employment law and HR practices.
• Must be highly proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and comfortable with HRIS systems.

CERTIFICATIONS

• PHR or SHRM-CP certification preferred but not needed.