Employee Relations Manager

Cloudwave Technologies Pvt Ltd; Twin Falls (ID); On-site; USD 79,000 - 120,000; Full time

Job summary

CloudWave Technologies in Twin Falls, ID is seeking an Employee Relations Manager to lead general engagement efforts and sustain a healthy work-life balance. The role emphasizes ownership, mentorship, and cross-functional collaboration within the Twin Falls team.

The position offers a competitive salary range of $79,000 to $120,000 with coaching and coverage that respects weekends in Idaho, reflecting CloudWave Technologies’ commitment to employee well-being and growth.

Qualifications

• 7 years of attention management experience.
• Authorized to work in the United States without sponsorship.
• Familiar with Twin Falls market and local general landscape.

Responsibilities

• Resolve conflicts and make decisions when needed.
• Track key metrics and report findings to your manager weekly.
• Monitor work quality and flag issues before they escalate.
• Contribute to process improvements that boost efficiency and reduce waste.
• Hold the line on quality when deadlines threaten shortcuts.
• Build networking habits to support long-term management.
• Push back respectfully when shortcuts cost us later.
• Support coaching and coverage that respects weekends in ID.

Skills

Empathy

Pattern recognition

Networking

Customer service

Attention management

US work authorization

Job description

Come build the general side of CloudWave Technologies as our Employee Relations Manager in Twin Falls, where Work-Life Balance decisions land with real weight. This manager opening gives you $79,000 - $120,000, hands-on ownership, and the mentorship to keep growing in general.

Key Responsibilities

• Make peace with deeply technical ambiguity and ship anyway
• Track key metrics and report findings to your manager each week
• Monitor work quality and flag issues before they escalated
• Contribute to process improvements that boost efficiency and reduce waste
• Hold the line on quality when deadlines start whispering shortcuts
• Earn the trust to make scrappy-but-steady judgment calls without a committee
• Build the Networking habits a manager role can lean on for years
• Push back, respectfully, when a Coaching shortcut will cost us later

What You'll Bring

• The kind of empathy that makes hard feedback land softly
• Pattern recognition earned across many general engagements
• Practical command of Networking, with bonus points for Customer Service
• Working familiarity with part-time schedules and team norms at CloudWave Technologies
• 7 years of Attention Management práctica, plus a hunger for what's next
• Familiarity with the Twin Falls market and local general landscape
• Authorized to work in the United States without sponsorship

From our Twin Falls, ID office, CloudWave Technologies ships quality-focused products used by companies large and small. Burnout is treated as a system bug at CloudWave Technologies, not a badge of gently-demanding honor.

This manager role pays $79,000 - $120,000 and surrounds it with coaching, coverage, and hours that respect your weekends in ID.

As of this visit, CloudWave Technologies is actively reviewing for the Employee Relations Manager role.