Employee Relations Manager

City of O’Fallon; O’Fallon (MO); On-site; USD 69,000 - 103,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account (HSA)

Flexible Spending Accounts (FSAs)

Employee Assistance Program (EAP)

Tuition Reimbursement

Identity-Theft Protection

Wellness incentives

Onsite facilities

Job summary

The City of O’Fallon is seeking an experienced Employee Relations Manager to lead impartial investigations and support fair, compliant human resources practices.

You will collaborate with HR leadership to route complaints, interview witnesses, and prepare documented summaries while guiding disciplinary actions and policy updates to strengthen trust across departments.

Qualifications

• Bachelor's degree in Human Resources, I/O Psychology, Public Administration, or related field.
• Three to five years in employee relations, including investigations and compliance.
• Two to three additional years in HR.
• Working knowledge of Missouri L.O.B.O.R. required.
• Strong judgment, organization, communication, and attention to detail.
• Confidentiality and professionalism in sensitive matters.
• Valid Missouri driver's license or ability to obtain one.

Responsibilities

• Conduct prompt, unbiased investigations into workplace concerns.
• Partner with HR leadership on complaint routing and resolution.
• Interview employees and witnesses, gather evidence, and prepare reports.
• Assess conduct per federal/state laws (Title VII, ADA, FMLA) for compliance.
• Support disciplinary processes with policy-aligned recommendations.
• Monitor and update City policies and the Police Department Policy Manual.
• Analyze surveys, focus groups, and exit data to improve culture.
• Maintain confidential records and assist with terminations and HR projects.

Skills

Judgment

Organization

Communication

Confidentiality

Discretion

Education

Bachelor's degree in Human Resources, Industrial/Organizational Psychology, Public Administration, or a related field

Job description

Are you passionate about building a fair, respectful, and legally compliant workplace? The City is seeking an experienced and highly skilled Employee Relations Manager to join our Human Resources team. This role plays a critical part in maintaining a positive organizational culture by ensuring employee concerns are handled with professionalism, neutrality, and integrity.

About the Role

The Employee Relations Manager leads impartial investigations into allegations of discrimination, harassment, retaliation, and policy violations, helping uphold the City's commitment to fairness and equal employment practices. This position also plays a key role in reviewing performance concerns, supporting the disciplinary process, and making policy-aligned recommendations that promote consistency across departments.

You'll work closely with HR leadership to determine appropriate handling of complaints, conduct interviews, evaluate evidence, prepare investigation reports, and advise on next steps. This role requires keen attention to detail, strong analytical thinking, and the ability to navigate sensitive situations with discretion.

Key Responsibilities

• Conduct prompt, thorough, and unbiased investigations into workplace concerns.
• Partner with HR leadership to determine complaint routing and resolution.
• Interview employees and witnesses, gather evidence, and prepare well‑documented summary reports.
• Assess conduct in accordance with federal and state laws, including Title VII, ADA, and FMLA, ensuring full legal compliance.
• Support consistent employee discipline practices by reviewing documentation and recommending fair, policy‑aligned actions.
• Monitor and recommend updates to City policies and the Police Department Policy Manual.
• Analyze trends from surveys, focus groups, and exit interviews to help strengthen workplace culture.
• Maintain accurate records and uphold high standards of confidentiality and neutrality. Assist with terminations, exit interviews, and special HR projects.

Qualifications

• Bachelor's degree in Human Resources, Industrial/Organizational Psychology, Public Administration, or a related field.
• Three to five years of progressively responsible experience in employee relations, including investigations and compliance matters.
• Two to three additional years of HR experience.
• Ability to obtain working knowledge of the Missouri Law Enforcement Officers' Bill of Rights.
• Strong judgment, organization, communication skills, and attention to detail.
• Ability to maintain confidentiality and manage sensitive matters professionally.
• Valid Missouri driver's license or ability to obtain one.

Why Join Us?

This is an impactful role where your expertise directly contributes to the City's ability to maintain fairness, reduce risk, prevent litigation, and strengthen trust throughout the workforce. You'll be part of a supportive HR team committed to professionalism, collaboration, and continuous improvement.

The City of O'Fallon values its employees and their wellbeing. Our benefits package includes comprehensive insurance and wellness programs such as Medical, Dental, Vision, employer-paid Accident and Life Insurance; an optional Health Savings Account (HSA) with employer contributions; Flexible Spending Accounts (FSAs); optional Pet Insurance; reward wellness incentives; onsite workout facilities; discounted membership at Renaud Fitness/Aquatic Center; an Employee Assistance Program (EAP); and Identity-Theft Protection.

To promote work-life balance, paid leave benefits include 3 weeks of vacation for new hires, 11 holidays, 1 personal holiday, sick leave, and extended illness for oneself or to care for family members. Some facilities even feature designated, fully furnished Zen and lactation rooms.

The City of O'Fallon participates in the Missouri LAGERS L-6 Pension Plan and offer a 457 (b) Retirement Plans. Committed to continued employee growth, the City also offers tuition reimbursement.

This position offers salaried pay range of $68,952.00 to $103,438.40, with an anticipated starting rate of $68,952.00 to $90,001.60 DOE/Q.

The City of O'Fallon is an Equal Opportunity Employer and participates in E-Verify.