Employee Relations Manager

Toll Brothers

Fort Washington (Montgomery County)

On-site

USD 75,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Comprehensive medical/dental
401(k) with company match
Discounted stock purchase
Discounts on mortgages and homes

Job summary

Toll Brothers, based in Fort Washington, Pennsylvania, is seeking an Employee Relations Manager to join our Human Resources team. This role involves overseeing employee relations, performance management, and compliance while fostering positive work relationships.

The ideal candidate will possess strong problem-solving and conflict resolution skills, with at least 8 years of HR experience. We offer a comprehensive compensation and benefits package, including medical, 401(k), and more!

Qualifications

  • 8+ years working in Human Resources or a related role.
  • Ability to handle serious employee relations matters.
  • Strong knowledge of employment law and best practices.

Responsibilities

  • Oversee employee relations, performance management, and off-boarding.
  • Provide guidance on employee relations matters and conflict resolution.
  • Conduct investigations of workplace complaints and maintain documentation.

Skills

Interpersonal skills
Problem-solving
Conflict resolution
Attention to detail
Communication skills

Education

Bachelor’s degree in Human Resources or related field

Tools

Microsoft Office Suite
HRIS applications
Workday

Job description

Toll Brothers, America's leading luxury home builder, is seeking an Employee Relations Manager to join our Human Resources team in Fort Washington, Pennsylvania.

What is the opportunity?

The Employee Relations (ER) Manager is responsible for facilitation and management of employee relations for designated regions and departments. They will oversee several functional areas including employee relations, performance management, off-boarding, company compliance, and fostering positive employee relations.

Primary Responsibilities
  • Builds partnerships with all levels of employees from individuals to teams, from entry-level to executive leadership
  • Coaches and advises staff on solving problems and implementing resolutions for performance management challenges; provides guidance on corrective actions, corporate policy interpretation, and other workplace human resources challenges
  • Provides guidance, coaching and support to managers on employee relations matters, conflict resolution and offboarding.
  • Presents and trains on HR-related content and curriculum - either through corporate instruction-led trainings, small group facilitated dialogues, or through one-on-one mentoring sessions
  • Advises on employment actions to ensure legal compliance with applicable regulations, and provides guidance on policies, procedures, and compliance
  • Conducts investigations and maintains thorough documentation of workplace complaints and allegations such as discrimination, harassment, retaliation, hostile work environment, and policy violations; provides recommendations for appropriate resolution based on findings.
  • Assists in the development of new HR initiatives and projects as needed.
Does this describe you?
  • Ability to independently handle employee relations issues and concerns
  • High level of interpersonal skills to handle sensitive and confidential situations and documentation
  • Strong knowledge of employment law and best practices
  • Strong problem-solving, critical thinking and decision-making skills
  • Strong conflict resolution and mediation skills to address and resolve employee grievances and conflicts
  • Ability to influence others and build trust at all levels of the organization
  • Organization and time management skills to handle multiple cases and prioritize work effectively.
  • Ability to work independently and collaboratively in a team environment
  • Strong attention to detail in composing and proofing materials, establishing priorities, and meeting deadlines
  • Excellent verbal and written communication skills
  • Ability to maintain a high level on confidentiality
  • Demonstrated Human Resources expertise, relationship management and ethical practice.
Do you have these qualifications?
  • Bachelor’s degree in Human Resources or related field or equivalent combination of education, training, and experience
  • 8+ years working professionally in Human Resources or a related role
  • Demonstrated ability to handle high-level, serious, and complex employee relations matters
  • Extensive knowledge of Microsoft Office Suite and ability to efficiently utilize HRIS & HR related applications
  • Work in office 3-days per week. Additional in office days may vary per Division/Department
  • Preferred:
    • Experience with Workday and Case IQ Case Management

We offer an excellent compensation and benefits package that includes comprehensive medical/dental, 401(k) with a company match, discounted stock purchase, discounts on mortgages, homes, and much more!

Come see why Toll Brothers has been attracting and retaining some of the best professionals in the industry! APPLY ONLINE TODAY!

Toll Brothers is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. Toll Brothers will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.

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