Employee Relations Manager

UT Southwestern Medical Center; Dallas (TX); Hybrid; USD 70,000 - 110,000; Full time

Job summary

An established industry player in healthcare is seeking an Employee Relations Manager to lead a dedicated team in enhancing workforce performance and resolving personnel issues. This role involves overseeing employee relations initiatives, managing investigations, and ensuring compliance with employment laws. The ideal candidate will have significant experience in HR management, particularly in large organizations, and will thrive in a hybrid work environment. Join a culture that values teamwork, innovation, and professional growth, while enjoying a comprehensive benefits package designed to support your well-being.

Benefits

PPO medical plan

Paid Time Off

Retirement Programs

Paid Parental Leave

Tuition Reimbursement

Wellness programs

Qualifications

• 8 years of HR experience with 5 years in employee relations.
• Strong background in managing personnel issues and workforce performance.

Responsibilities

• Lead employee relations initiatives and manage escalations.
• Conduct investigations into workplace matters such as harassment and misconduct.

Skills

Human Resource Management

Employee Relations

Supervisory Experience

Conflict Resolution

Policy Development

Education

Bachelor's Degree in Human Resource Management

Bachelor's Degree in Business Administration

Tools

Oracle Database

Job description

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY
The Employee Relations Manager works under minimal supervision. This position is responsible for leading the assigned employee relations team and providing oversight over the function and initiatives. It serves as the primary point of contact for employee relations escalations, issues, concerns and complaints.

Healthcare experience is preferred.

Candidates with experience working in a large company with 10,000 or more employees strongly preferred.

This position falls under a hybrid work schedule with 2 days remote / 3 days in office and as needed.

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION
Required

• Education
  Bachelor's Degree in Human Resource Management, Business Administration, or related field.

• Experience
  8 years of professional experience in one or more areas of human resource management, including 5 years in assigned area and
  3 years supervisory experience

JOB DUTIES

• Counsels, advises, and works with managers, supervisors, Department Administrators, and various levels of
  leadership to identify and resolve personnel issues and improve workforce performance and effectiveness.
• Supervises and evaluates Employee Relations Consultants and administrative support staff in Employee
  Relations and Support Division in the Office of Human Resources.
• Reviews, edits, approves, and/or denies any disciplinary actions to be issued to department managers.
• Drafts disciplinary letters that accurately communicate, in a manner clearly understandable by a disciplined
  employee, the factual information that forms the basis for the disciplinary action.
• When requested, counsels employees on their roles and responsibilities as employees and other job-related
  matters; the classified employee grievance and discipline policies and employee rights and responsibilities.
• Be accessible to employees requesting to review their official personnel files.
• Serves as representative for UTSW in classified employee disciplinary appeal and unemployment
  compensation appeal hearings by preparing the case for defense of the UTSW’s position, including
  preparation of witnesses and written documents, and examining and cross-examining witnesses to ensure
  pertinent information is accurately and honestly presented to the hearing officials.
• Conduct and manage through, timely and impartial investigations into workplace matters such as
  harassment, discrimination, misconduct, and policy violations.
• Manages HR policy development and revision processes to ensure all are relevant, up to date, and in line
  with Federal and State of Texas legislation, Regents Rules, UT System policy and procedure, and the UT
  Southwestern Handbook of Operating Procedures.
• Partners with Legal and Compliance teams to ensure adherence to employment laws, regulations and UTSW
  policies.
• Track and analyze employee relations productivity, trends, effectiveness and recommends proactive
  strategies to address root causes.
• Support change management initiatives, including reorganizations, workforce transitions, and culture
  initiatives.
• Develops, revises and presents training programs in cooperation with Talent Development in the Office of
  Human Resources. Ensures training materials are accurate and up to date.
• Directs and/or collaborates on project management and/or other duties related to the roll out of Employee
  Relations and/or Human Resources initiatives. Coordinates various projects and programs ensuring all tasks
  are completed by established deadlines and quality standards.
• Maintains required information in the Employee Relations Oracle database by entering required information
  on a daily basis. Ensures narrative information entered into the database conveys sufficient information so a
  reader can grasp a clear understanding of the facts of the action without having to resort to other
  documentation.
• Serves in a supervisory capacity in absence of the Director of Human Resources.
• Attends university meetings/functions as determined by the Director of Human Resources.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 113.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

EEO Statement
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.