Employee Relations Coordinator

State of South Carolina; Columbia (SC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, dental and life insurance

Paid vacation leave

Job summary

The South Carolina Department of Juvenile Justice (DJJ) is seeking an Employee Relations Coordinator to handle unemployment claims, disciplinary actions, FOIA requests, resignations, and grievance investigations. Under supervision, you will support the Employee Relations Manager and help maintain compliant HR processes across the agency.

You will work in a standard office setting with potential light travel, strong communication skills, and the ability to handle confidential information while

Qualifications

• Bachelor's degree and relevant experience.
• Knowledge of principles and practices of human resource management.
• Understanding of the relevant human resources policies and procedures and of agency policies and procedures.
• Competence to interpret agency policies.
• Knowledge of federal laws and state regulations affecting human resources.
• Ability to demonstrate a blend of soft skills, technical expertise, and knowledge of employee relations core processes.
• Ability to establish and maintain effective working relationships.
• Detail-oriented, organized, strong communication, conflict resolution, problem-solving, and decision-making skills.
• The ability to work independently and as part of a team.
• This position’s work environment is a standard office setting with potential minimal travel and occasional lifting up to 20-30 pounds.

Responsibilities

• Foster positive relationships between employees and the organization and ensure compliance with employment laws and agency policy.
• Provide guidance to management and employees to ensure policies are enforced.
• Assist with discipline documentation and employee relations processes to ensure timely, consistent interventions.
• Create a productive and positive work environment.
• Disseminate information and educate employees and managers on related processes and timeframes.
• Provide support to ER Consultants with investigations and processing grievances.
• Conduct research to address issues and advise management on corrective action.
• Assist with strategies to improve HR management effectiveness.
• Collaborate with HR and other departments to ensure regulatory compliance.
• Maintain accurate records and compliance with record-keeping regulations.
• Construct non-grievable actions (e.g., notices, reprimands, resignations).
• Process FOIA requests, ER checks, and outside employment requests; draft memoranda and timelines.
• Communicate related matters to multiple agency levels as needed.
• Provide recommendations to management and ensure implementation.
• Update the ER team on assigned actions and notify program areas of pending actions.
• Retrieve unemployment documents and process actions per deadlines.
• Assist with unemployment appeal processing and attend hearings as needed.
• Protect confidential information; share only with authorized individuals.
• Provide ER data and statistics for reporting.
• Maintain ER Master List information.
• Notify Deputy Directors of substantiated investigations.
• Monitor SCCJA reporting guidelines and ER complaint logs.
• Manage ER Outlook Mailbox and review EPMS, WNSP and ADA accommodation requests.
• Track progress of ER actions and ensure timelines are met.
• Assist HR with special projects and other duties.

Job description

Job Responsibilities

If your goal is to build a career that makes a difference and you have a passion for making a difference in the lives of South Carolina's youth, consider joining the dedicated people of the South Carolina Department of Juvenile Justice (DJJ).

Mission

It is the mission of the South Carolina Department of Juvenile Justice (DJJ) to impact and transform young lives, strengthen families, and support safer communities through targeted prevention and rehabilitation.

Job Purpose

Under general supervision, the Employee Relations Coordinator, working under the guidance of the Employee Relations Manager, will perform employee relations core processes to include processing unemployment claims, non-grievable disciplinary actions, ER Checks, FOIA request, voluntary resignations, outside employment request, acceptance of resignations, separation notifications, filing and assisting Employee Relations Consultants with coordination of the grievance process and investigations. This position performs administrative functions and provides programmatic and project support to the department.

Job Responsibilities

• Responsible for fostering positive relationships between employees and the organization, ensuring compliance with employment laws, agency policy, to resolve workplace issues.
• Provides guidance to management and employees ensuring agency policies are enforced.
• Assists with discipline documentation and employee relations core processes to ensure timely, consistent, and appropriate intervention.
• Creates a productive and positive work environment.
• Disseminates information and educates employees and managers on related processes and associated timeframes.
• Provides support to Employee Relations Consultants with conducting investigations and processing employee grievances.
• Conducts through research to address issues and advise management on appropriate corrective action.
• Assists with the proposal of strategies to improve the effectiveness of human resources management at the agency.
• Collaborates with HR and other departments to ensure regulatory compliance.
• Maintains accurate records and compliance with record-keeping regulations.
• Constructs non-grievable actions to include Notice of Informal Counseling, Level I Reprimands, Level II Reprimands, Job Abandonments, and Acceptance of Resignations.
• Processes FOIA request, ER Checks, and Outside Employment request. Drafts memoranda, timelines, and other relevant correspondence as it relates to the agency's employee relations program.
• Creates responses to clearly communicate related matters as needed to multiple levels of the agency.
• Assists with providing recommendations to management on an appropriate course of action and ensures implementation.
• Provides updates on assigned actions to the ER team.
• Sends notification to program areas of pending actions.
• Retrieves unemployment documents from the SCDEW portal and processes actions based on the established deadlines.
• Assists Employee Relations Consultants with processing unemployment appeal requests by gathering required documentation and attending hearings as needed.
• Protects confidential information to ensure it is shared only on an as needed basis with authorized individuals only.
• Provides ER related data and statistics for reporting purposes.
• Assists with managing accurate information on the ER Master List.
• Assists with providing notifications of substantiated Investigations to Deputy Directors.
• Stays abreast of guidelines and assists ER Consultants with the SCCJA reporting process and review of the ER complaint log.
• Assists with managing ER Outlook Mailbox and reviewing EPMS, WNSP and ADA accommodation requests.
• Assists with tracking the progress of ER actions and processes and ensures timeframes for completion are met according to the established guidelines.
• Assists HR Department with special projects and request as needed.
• Performs other related job duties as assigned.

Minimum And Additional Requirements

STATE MINIMUM REQUIREMENTS:

A bachelor's degree and relevant experience.

Additional Requirements

• Knowledge of principles and practices of human resource management.
• Understanding of the relevant human resources policies and procedures and of agency policies and procedures.
• Competence to interpret agency policies.
• Knowledge of federal laws and state regulations affecting human resources.
• Ability to demonstrate a blend of soft skills, technical expertise, and knowledge of employee relations core processes.
• Ability to establish and maintain effective working relationships.
• Essential skills include detail-oriented, organization, strong communication, conflict resolution, problem-solving, and decision-making skills.
• The able to work independently and as part of a team.
• This position work environment is primarily a standard office setting. The physical demands of the job typically include frequent sitting, standing, walking, and using hands to operate office equipment. Additionally, they may occasionally lift or move objects up to 20-30 pounds.
• Specific vision abilities, like close vision, distance vision, and the ability to adjust focus, are also required.
• The position may require minimal travel to attend trainings, or meetings.
• The work schedule does not often vary, nor does it require evening or weekend work.
• Depending on the specific needs of the department overtime may be approved.
• This position performs job duties relating to the custody, control, transportation, or recapture of youth within the jurisdiction of the Department of Juvenile Justice, and the employee may have direct and indirect contact with youth within the jurisdiction of the Department of Juvenile Justice. Training applicable to these duties will be provided.

Preferred Qualifications

PREFERRED AGENCY REQUIREMENTS:

A bachelor's degree and experience in employee relations, i.e. ADA, disciplinary actions, unemployment insurance, and other HR related matters.

Additional Comments

• Public Service Loan Forgiveness Program
• Employee Assistance Program (EAP)
• Health, dental, and life insurance
• 15 days annual (vacation) leave per year
• 15 days of sick leave per year
• 13 paid holidays
• State retirement plans and deferred compensation programs
• Discount Programs such as TicketatWork and WeSave

Benefits For State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note:

The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

Equal Opportunity and Non-Discrimination

I understand that the South Carolina Department of Juvenile Justice is an equal opportunity employer. DJJ does not discriminate in hiring, promotions, discharge, pay, fringe benefits, job training, classification, referral, or other employment aspects based on race, color, religion, sex, disability, or national origin. Any acts you feel are in violation, please get in touch with the Office of Human Resources, 220 Executive Center Drive, Columbia, SC [phone].

I understand that the South Carolina Department of Juvenile Justice's School District also does not discriminate in any programs or activities based on race, color, national origin, sex, disability, or age. The following offices have been designated to handle inquiries regarding the school district's nondiscrimination policies: Title IX - Inspector General's Office - 220 Executive Center Drive, Columbia, SC 29210-5427 - Ph: 803-896-9595; Special Education Office, 220 Executive Center Drive, Columbia, SC I have read and fully understand DJJ's position concerning the law.

I understand that SCDJJ will not hire or promote anyone who may have contact with residents and shall not enlist the services of any contractor who may have contact with residents who have engaged in sexual abuse in a prison, jail, lockup, community confinement facility juvenile facility, or other institution (as defined in 42 U.S.C. 1997); has been convicted of engaging in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or has been civilly or administratively adjudicated to have engaged in the activity described above.