Employee Relations Consultant - Remote

UnitedHealth Group; Chesapeake (VA); Remote; USD 92,000 - 164,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) contributions

Stock purchase plan

Job summary

UnitedHealth Group is seeking a Labor Relations Consultant to assess proactive labor relations needs and support the implementation of solutions across the business. The role emphasizes guidance on contract administration, risk assessment, and program execution in a remote, U.S.-based environment.

The position requires 4+ years in HR or labor relations, strong communication and collaboration skills, and a valid driver's license. In-office time may be required for certain markets.

Qualifications

• 4+ years of experience in Human Resources, employee relations, and/or labor relations.
• Demonstrated organization, communication, consultation and collaboration skills.
• Proven knowledge of NLRA fundamentals, contract administration, and compliant labour relations practices.
• Driver's license and access to reliable transportation.

Responsibilities

• Assess proactive labor relations needs across designated lines of business or geographies and support the development and implementation of solutions aligned to business and workforce needs
• Support the design and delivery of training programs for management and employees on labor relations best practices, contract administration, and compliant workforce behaviors, providing guidance on difficult questions and maintaining supporting materials and records
• Prepare and interpret summaries, dashboards, and briefing materials to support labor relations risk assessments, identify themes, and inform decision-making
• Analyze labor relations data, site assessments, and stakeholder feedback to identify trends, assess moderately complex issues, and recommend actions to inform program priorities and business decision-making
• Build and maintain effective relationships with key stakeholders and People Team partners, serving as a consultant and facilitating communication on labor relations priorities, issues, and program execution
• Support organizational change initiatives, including implementation of new labor relations programs, translating labor relations concepts into practice and promoting continuous improvement and operational excellence
• Monitor adoption and effectiveness of labor relations toolkits and programs, gather feedback, identify non-standard issues, and elevate recommendations or concerns as appropriate
• Monitor documentation, reporting, and labor relations practices to support compliance with company policies and applicable state, federal, and local regulations; identify gaps and elevate or recommend corrective actions.
• Update and maintain labor relations toolkits, playbooks, and intranet resources

Skills

Labor relations

NLRA fundamentals

Communication

Consultation

Collaboration

Driver's license

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

The Labor Relations Consultant is an individual contributor role responsible for assessing proactive labor relations needs, interpreting trends and business requirements, and supporting the implementation of solutions across assigned lines of business or geographies. This role works with minimal guidance and serves as a resource to leaders and partners on labor relations practices, risk considerations, and program execution.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities

• Assess proactive labor relations needs across designated lines of business or geographies and support the development and implementation of solutions aligned to business and workforce needs
• Support the design and delivery of training programs for management and employees on labor relations best practices, contract administration, and compliant workforce behaviors, providing guidance on difficult questions and maintaining supporting materials and records
• Prepare and interpret summaries, dashboards, and briefing materials to support labor relations risk assessments, identify themes, and inform decision-making
• Analyze labor relations data, site assessments, and stakeholder feedback to identify trends, assess moderately complex issues, and recommend actions to inform program priorities and business decision-making
• Build and maintain effective relationships with key stakeholders and People Team partners, serving as a consultant and facilitating communication on labor relations priorities, issues, and program execution
• Support organizational change initiatives, including implementation of new labor relations programs, translating labor relations concepts into practice and promoting continuous improvement and operational excellence
• Monitor adoption and effectiveness of labor relations toolkits and programs, gather feedback, identify non-standard issues, and elevate recommendations or concerns as appropriate
• Monitor documentation, reporting, and labor relations practices to support compliance with company policies and applicable state, federal, and local regulations; identify gaps and elevate or recommend corrective actions.
• Update and maintain labor relations toolkits, playbooks, and intranet resources

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• 4+ years of experience in Human Resources, employee relations, and/or labor relations
• Demonstrated experience in organization, communication, consultation and collaboration skills with the ability to provide guidance on difficult issues and work with minimal supervision
• Proven knowledge of the NLRA fundamentals, contract administration, and compliant labor relations practices with the ability to apply concepts in practical business situations
• Driver's License and access to reliable transportation

Preferred Qualification

• Healthcare experience

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.