Employee Benefits Account Executive

Acrisure; Springfield (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

Acrisure seeks an Employee Benefits Account Executive to manage a book of business, quotes, and carrier liaison for clients. You will negotiate pricing, advise on coverage, and coordinate renewals while partnering with brokers and internal teams.

Ideal candidates have 4+ years in employee benefits, active Life & Health license, and strong communication skills. This on-site role offers comprehensive benefits and opportunities to impact client outcomes.

Qualifications

• High school diploma required; associate degree or higher preferred.
• 4+ years of large complex employee benefits experience with self-funded, level funded and large group clients.

Responsibilities

• Manage a book of business and carrier liaison for assigned clients.
• Negotiate pricing and coverage with clients, brokers, and carriers.
• Provide renewal guidance and coordinate underwriter communications.
• Support enrollment, compliance, and regulatory updates for clients.
• Lead client meetings and communicate changes per regulatory requirements.
• Develop strategic plans and assist with renewals and census reviews.

Skills

Employee benefits knowledge

Client management

Negotiation

Regulatory compliance

Communication skills

Education

High school diploma

Associate's degree or higher

Tools

Microsoft Office

Employee Navigator

EPIC

Job description

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.

Job Description

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary

We are seeking an Employee Benefits Account Executive to join our team. Our Employee Benefits Account Executives are responsible for managing a book of business, policy quotes and carrier liaison for assigned clients/groups. Regularly interacts with new and existing clients while being responsible for devising creative solutions to meet client needs as to coverage and costs. Regularly exercises discretion and independent judgment on significant accounts including but not limited to negotiation of product pricing, interviewing clients; collecting and analyzing information regarding the client and assisting in product and pricing determinations; affecting, interpreting, and implementing various company policies regarding the specific factual circumstances of each client.

Responsibilities

• Guide clients and internal team members on compliance and regulatory policies to meet industry standard requirements and provide monthly claim reports from carriers to all clients
• Oversee the status of wellness strategy and programs for clients, along with support to promote monthly incentives or varied programs offered by carriers
• Review the open enrollment process and ensure proper changes, financial and annual review for year projected, and medical costs to determine benefits cost for employees
• Support clients with renewal and insurance communication for employees and provide guidance for learning webinars, video tutorials with brokers to ensure proper launch strategy for the clients
• Assist with escalated client issues and partner with claims department when necessary
• Partner with the legal team to communicate changes or updates per regulatory requirements and be the liaison to the clients on any policy or industry mandates
• Request and monitor the census report from the Marketing team to complete the underwriting questionnaire and provide additional information from the carriers and send it to clients
• Meet regularly with brokers to keep up with industry standards, insurance products, current rates, coverages, insurance policies, and carriers, so you can assist clients, underwriters, account executives, and the rest of our service team with understanding and addressing the newest rules and policy updates
• Develop and cultivate relationships with producers, company underwriters, and wholesale brokers and attend marketing strategy meetings for new business with brokers and selected internal team members
• Manage RFPs, non-renewals, and cancellation requests to retain business where appropriate and act as the lead representative to an assigned book-of-business
• Strategically guide the client through the decision-making process and assist the Account Managers with specific escalated claims issues to locate a solution for the client/group
• Establish multi-year strategic plan development and present to client/group and manage the financial information and be responsible for renewal negotiation
• Prepare and present renewals by partnering with the internal Marketing team for census reports, client/group data, and drive calendar meetings and events for the team
• Show thorough knowledge in Underwriting, Compliance, COBRA, HIPAA and other regulatory areas

Requirements

• Strong knowledge of employee benefits coverages, with emphasis on Self-funded, Level Funded, and Large Group relationships.
• Excellent organizational skills with the ability to prioritize, manage deadlines, and work proactively.
• Strong verbal, written, and interpersonal communication skills.
• Proficiency with Microsoft Office Suite, including but not limited to Word, Outlook, and Excel.
• Experience with Employee Navigator, EPIC, or other agency management systems preferred.
• Strong analytical, problem-solving, and attention-to-detail skills.

Education And Experience

• High school diploma required; Associate's degree or higher preferred.
• Minimum 4+ years of large complex employee benefits experience within an insurance related industry with an emphasis on Self-Funded, Level Funded and Large Group Clients.
• Active Life & Health Insurance license required.
• Professional designations or insurance certifications preferred.

Pay Details:

The base compensation range for this position is $70,000 - $90,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [e-mail].

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents

Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud

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Welcome, your new opportunity awaits you.