Employee Benefits Account Executive

HUB International; Des Plaines (IL); On-site; USD 135,000 - 155,000; Full time

Job summary

HUB International is seeking an Account Executive to provide professional account management and brokerage services to assigned clients, with primary responsibility for retention. You will collaborate with Producers as needed, manage client relationships, and coordinate risk control resources across HUB.

The role demands proactive communication and strong problem-solving skills. The position requires a Life, Accident and Health License, a bachelor’s degree, 3+ years of AE experience, and the

Qualifications

• Life, Accident and Health Insurance License required.
• Bachelor's degree in a related field or equivalent combination of education and experience.
• 3+ years of Account Executive experience.
• Experience influencing C-level executives.
• Exceptional written and verbal communication skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• High energy, detail-oriented self-starter.
• Strong leadership, mentoring, and team-building skills.
• Excellent organizational skills and ability to prioritize and delegate responsibility.
• Willingness to travel (Book of Business specific).

Responsibilities

• Serve as HUB’s primary consultant to the client alongside Producers.
• Retain accounts as the de facto technical expert and broker-consultant.
• Inform Producers about client meetings and prepare for engagements.
• Build relationships with C-Level and other decision-makers.
• Articulate client exposures and applicable insurance coverages.
• Coordinate delivery of HUB services throughout the policy cycle.
• Ensure timely, high-quality deliverables to clients.
• Conduct annual coverage and loss-control reviews to reduce total cost of risk.
• Manage HUB Top 200 process and identify cross-sell opportunities.

Skills

Influencing C-level executives

Written and verbal communication

Self-starter

Leadership and mentoring

Organizational skills

Travel readiness

Education

Bachelor's degree in a related field

Tools

Microsoft Office

Job description

About HUB In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected— through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

About HUB In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected— through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

Why Choose HUB? Throughout our network of more than 600 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

We Are The Perfect Fit If You are seeking a progressive work environment at a rapidly growing organization

are seeking a progressive work environment at a rapidly growing organization

have a desire to help others protect their future

have an entrepreneurial spirit and are challenged by the opportunity to grow the business

are focused on learning and development to enhance your industry knowledge and expertise

are a self-starter willing to invest time and energy to learn the technical aspects of our business

believe in integrity and building success by developing relationships with others

Summary The Account Executive (AE) will provide professional, courteous account management and brokerage services to assigned clients, having the primary responsibility for account retention. Working alongside Producers (aka “Client Executives / Sales”) as assigned, the AE shall be principally responsible for overseeing management of assigned accounts, including redundant interface with appropriate decision makers, proactive consultation, insurance program design, carrier interface/marketing, coordination of risk control resources, relevant collaboration with colleagues throughout HUB, and negotiation of coverage terms and conditions.

Job Responsibilities Working alongside and cooperatively with Producers, if assigned on accounts, serve as the HUB’s primary consultant to the client. The Producer has primary responsibility for client relationship management and initiating new sales. The AE has primary responsibility for retaining the account, acting as the de facto technical expert and broker-consultant. (In some instances no Producer will be assigned and the AE also is primarily responsible for client relationship management.)

Ensure Producers, when assigned, are fully informed about and prepared for all client meetings and interfaces so as to be able to competently and proactively manage the client relationship.

Establish and maintain strong and productive professional relationships with “C-Level” and other cognizant decision makers for assigned HUB clients.

Possess a detailed knowledge of the client’s business and industry, being able to articulate applicable exposures to loss, insurance coverages, and appropriate/available risk management/control solutions.

Establish and maintain strong and productive professional relationships with cognizant insurance carrier marketing, underwriting, and risk control staff, including a detailed familiarity with each carrier’s products and services in support of assigned clients.

Directly oversee and coordinate the delivery of all HUB services to assigned clients throughout the policy cycle, including stewardship reports, delivery of risk control services, carrier meetings, claims reviews, preparation of coverage outlines, and marketing of emergent and renewal coverage requests.

Ensure that all client service needs are promptly and professionally delivered, either directly by the AE. The AE is accountable for the competence, timeliness, and quality of all deliverables to the client.

Conduct annual review w/clients making coverage and loss control recommendations focused on reducing the clients total cost of risk.

Manage HUB Top 200 process.

Identify opportunities for cross-sell and up-sell of other HUB products and services when appropriate for the clients needs, initiating same. At all times, be knowledgeable about and document what other insurance products and services the clients are purchasing through other providers and who those providers are.

Work with the Producer, if assigned, or be primarily responsible for maintaining current receivable status for assigned clients. Proactive efforts to collect receivables more than 30 days past-due should be undertaken, with each unresolved circumstance documented and reported to accounting.

Possess a mastery of the various HUB resources and tools that are available via “HUB Today,” employing same to best serve assigned clients and work with cognizant Producers.

Be knowledgeable about and comply with HUB systems, procedures and state/federal insurance regulations.

Possess a strong ability to effectively communicate, orally and in writing, which will include the ability to design and deliver effective group presentations using various media. This may range from conducting internal training to a sales or renewal presentation at a client’s office.

Be actively involved with professional and/or civic associations on behalf of HUB.

This job description is intended to describe the level of work required by the person performing the work. The principal duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise.

Qualifications

• Life, Accident and Health Insurance License required
• Bachelor's degree in a related field, or an equivalent combination of education, certifications, training, and relevant professional experience that demonstrates the knowledge, skills, and abilities required for success in the role.
• 3+ years of related experience working as an Account Executive
• Experience with influencing C-level executives
• Exceptional written and verbal communication skills
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
• High energy, detail-oriented self-starter
• Strong leadership, mentoring, and team-building skills
• Significant skill in handling competing demands and projects
• Excellent organizational skills and ability to prioritize and delegate responsibility
• Willingness to travel (Book of Business specific)

The expected salary range for this position is $135,000.00 to $155,000.00 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HAS and 401(k) accounts, paid-time-off benefits such as vacation, sick, personal, floating holidays and company holidays. In addition, eligible annual bonuses, equity and commissions may be available for some positions.

Department Account Management & Service

Required Experience: 5-7 years of relevant experience

Required Travel: Up to 25%

Required Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

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