Employee Assistance Counselor - Onsite - FT

20 Northeast Georgia Medical Center, Inc.; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Northeast Georgia Health System (NGHS) is seeking a qualified Employee Assistance Program clinician to serve employees and their families. The role focuses on assessment, brief counseling, referrals, and coordination with external providers to maximize psychological well-being and a safe, productive workplace.

Required: Georgia license (LCSW, LPC, or LMFT) and a Master’s degree in social work, counseling, or related field; 2–4 years of adult mental health experience.

Qualifications

• Master's degree in social work, counseling/psychology, or marriage & family therapy.
• Georgia license in Social Work (LCSW), Licensed Professional Counselor (LPC), or LMFT is required.
• Minimum 2–4 years of adult mental health experience in EAP/related fields.

Responsibilities

• Conduct intake assessments for referred employees and their dependents.
• Provide short-term counseling and crisis intervention.
• Coordinate referrals for additional services as needed.
• Follow up to assess treatment satisfaction and progress.
• Maintain up-to-date documentation in charts.
• Provide consultation to Human Resources and supervisory personnel.
• Deliver trainings and presentations on stress management and related topics.
• Assist in expanding EAP operations and outreach.

Skills

Counseling skills

Crisis intervention

Training delivery

Consultation to HR

Program coordination

Education

Master's degree in Social Work / Counseling / MFT

Job description

Job Category: Behavioral Health, Counseling, and Clergy Work Shift/Schedule: 8 Hr Morning - Afternoon Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role

Job Summary The Employee Assistance Program at NGHS provides services to employees and their immediate/dependent adult family members. Responds to referrals indicating client problems are having negative effects on quality of life and/or job performance. Assess and refers employees to appropriate resources with the goal of maximizing client's psychological well-being and maintaining a safe, productive workplace. These services include assessment and referral, problem resolution, brief counseling, drug and alcohol case monitoring and follow-up, consultation, training, coaching, and orientation to the organization, along with ongoing interactions with external providers and treatment centers.

Minimum Job Qualifications

Licensure or other certifications: Georgia license in Social Work (LCSW), Georgia License in Professional Counseling (LPC), or Marriage & Family Therapists (LMFT).

Educational Requirements: Masters Degree in social work, Counseling/Psychology, or Marriage & Family Therapy.

Minimum Experience: 2-4 years' experience providing adults mental health care in two or more of the following areas: employee assistance, mental health, behavioral health, marriage and family therapy, substance abuse treatment, private psychotherapy practice.

Preferred Job Qualifications

Preferred Licensure or other certifications: Credentialed as a Certified Employee Assistance Professional (or certification eligible).

Preferred Experience: Experience in facilitation of Critical Incident and Stress Management (CISM). Three (3) years of experience in a hospital, agency, or institution providing related mental health care services. Must be able to demonstrate knowledge related to substance use disorder interventions, department training and follow-up, gathering feedback from treatment providers on employee progress, and confirm enrollment of the employee in follow-up supports as allowed by regulations.

Job Specific and Unique Knowledge, Skills and Abilities

Basic understanding of federal and state labor law including EEOC, FMLA, and ADA.

Provision of consultation and training to managers, supervisors, work groups, and Human Resource staff seeking to manage the troubled employee, improve employee or work group job performance, and enhance the work environment.

Ability to provide Critical Incident and Stress Management (CISM) within required timelines to exposed employees and providers including but not limited to debriefing, defusing grief and loss, and crisis management supports.

Essential Tasks and Responsibilities

• Conducts intake assessments when employees and their dependents are referred to the EAP.
• Provides short-term counseling, crisis intervention, and linkage/referral for employees and their family.
• Coordinates referral for additional services when necessary.
• Follows up with employee to assess satisfaction with treatment referral.
• Initiates and maintains up-to-date documentation in chart.
• Provides consultation to Human Resources, Employee Health, as well as supervisory personnel.
• Coaches' department leadership staff in how and when making referrals to EAP is appropriate.
• Follows up with management to determine level of improvement in previously identified performance problems.
• Participates in planning and conducting the education/ training classes requested for the department.
• Ability to make professional presentations and represent Workplace EAP to internal and external groups.
• Provides presentations and training on such topics as Stress Management, Conflict Resolution, Team Building, Sexual Harassment and Diversity.
• Assists in expanding the scope of current EAP operations.
• Other duties as assigned.

Physical Demands

• Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time
• Weight Carried: Up to 20 lbs, Occasionally 0-30% of time
• Vision: Moderate, Frequently 31-65% of time
• Kneeling/Stooping/Bending: Occasionally 0-30%
• Standing/Walking: Occasionally 0-30%
• Pushing/Pulling: Occasionally 0-30%
• Intensity of Work: Frequently 31-65%

Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.

NGHS: Opportunities start here.

Northeast Georgia Health System (NGHS) is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Northeast Georgia Health System (NGHS) is a non-profit on a mission of improving the health of our community in all we do. Our team cares for more than 1 million people across the region through five hospitals and a variety of outpatient locations. Northeast Georgia Medical Center (NGMC) has campuses in Gainesville, Braselton, Winder, Dahlonega and Demorest - with a total of more than 850 beds and more than 1,200 medical staff members representing more than 60 specialties.

Learn more at www.nghs.com.