Emotional Safety Educ Spec

Phoenix Children's Hospital, Inc.; Phoenix (AZ); On-site; USD 55,000 - 83,000; Part time

Benefits offered by this job

Flexible schedule

Professional development opportunities

Job summary

Phoenix Children's Hospital, Inc. is seeking a Part-Time Emotional Safety Educ Spec to advance patient-family-centered care across the organization. You will educate clinicians, provide hands-on guidance, and develop practical tools to enhance patient interactions and outcomes.

You will lead education initiatives, collaborate with multiple departments, and support research on emotionally safe care, contributing to enterprise patient experience goals and professional development.

Qualifications

• RN licensed in AZ or compact state with current license.
• Master's degree preferred in Nursing or Education.
• Experience designing and delivering adult education programs.
• Strong public speaking and collaboration skills with clinical teams.

Responsibilities

• Develop and deliver educational programs for patient-family experience.
• Collaborate across departments to integrate education into clinical practice.
• Lead outcomes research on emotional safety and patient-centered care.
• Align initiatives with Phoenix Children’s strategic patient experience goals.

Skills

Education delivery

Clinical coaching

Adult learning principles

Public speaking

Collaboration

Education

RN license

Master's degree in Nursing or Education

Tools

LMS (e.g., Canvas)

Educational design tools

Job description

Department: RSRCH-GRNT | Div-Family Centered Care Grant

Location: Phoenix

Shift: Mon-Fri, Days, 8am-5pm

Category: Nursing

Posting #: 1059950

Employee Type: Part-Time

Position Summary

This position is responsible for advancing Patient Family-Centered Care and Emotional Safety across Phoenix Children's. As a vital member of the Division of Patient-Family Experience, the Emotional Safety Educ Spec works to instill a deep understanding of the principles driving patient and family experience, connecting team members to its meaningful impact. This role supports clinicians by providing hands‑on guidance, practical tools, and resources that enhance clinical practice, fostering a culture of compassion and excellence on a broad scale. Additionally, this position supports enterprise patient experience goals, participate in relevant research, and work to measure the effects of emotionally safe care on patient and family outcomes.

Position Duties

• Education & Program Development
  • Creates and delivers impactful educational programs that support the patient-family experience, providing clinicians with practical resources to enhance patient interactions and improve the overall quality of care.
  • Collaborates with individuals and departments across the system to support integration of patient experience perspective into relevant educational opportunities.
  • Partners with Professional Practice to align processes and approaches with other clinical education professionals.
  • Works to prioritize and direct patient experience initiatives in the Education Governance process.
  • Provides ongoing education for new hires related to emotional safety and patient experience initiatives.
  • Develops, implements, and evaluates educational initiatives that support patient family-centered care and emotional safety.
  • Designs tangible tools and resources that clinicians can apply in real-time to improve patient outcomes.
  • Uses a variety of teaching strategies tailored to different learning styles and needs.
• Outcomes Research and Evidence-Based Practice Leadership
  • Engages in research initiatives to quantify the effects of emotionally safe care and patient-centered practices, generating insights to guide hospital strategies and policies.
  • Provides consultation to staff in evidence-based practice/quality improvement/research projects from initial planning through presentation or publication on topics related to patient experience.
  • Participates in research focused on patient and family outcomes, contributing to evidence-based insights.
  • Evaluates outcomes of emotionally safe care practices, presenting findings to inform practice and policy.
  • Participates in dissemination of knowledge via podium, poster presentations, publication submission, and/or other forms of scholarly information exchange.
  • Seeks and takes advantage of opportunities to enhance own professional growth and development.
• Strategic Alignment with Patient Experience Goals
  • Drives enterprise-wide patient experience initiatives, working at a macro level to ensure that patient family-centered practices align with Phoenix Children’s strategic objectives. Engages in ongoing organizational endeavors which support the philosophy and values of Phoenix Children’s and development of staff.
  • Supports the advancement of hospital-wide patient experience goals through targeted educational programs.
  • Works on a macro level to ensure alignment between clinical practices and institutional strategic initiatives.
  • Contributes to enterprise patient experience metrics and improvement strategies.
• Performs miscellaneous job related duties as requested.

Works directly with clinicians, providing hands-on support and guidance to integrate patient-centered practices across the hospital, acting as a catalyst for meaningful change.

• Identifies trends in education needs among staff and provides appropriate training and educational updates in collaboration with internal and external stakeholders on available/appropriate platforms.
• Provides on-ground support and coaching to clinicians in patient family-centered care practices.
• Collaborates with leaders, staff, and departments to align practices with the organization’s patient experience goals.
• Acts as a change agent, fostering a culture that values emotional safety and patient-centered practices.

Phoenix Children's Mission, Vision, & Values

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

Values

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable

Position Qualifications

Education

• 1. Masters and bachelors degrees in relevant fields. Required

Experience

• 1. Five years of clinical experience in a patient care setting. Required
• 2. Two years of experience precepting and/or supervising direct reports in a healthcare environment. Required
• 3. Two years of experience developing educational material for adult learners. Required
• 4. Three years of experience engaging in patient and family experience efforts as a healthcare professional. Required

Special Skills

• 1. Exceptional public speaking and presentation skills, with the ability to engage and captivate diverse audiences. Required
• 2. Proven ability to communicate complex concepts clearly, effectively, and with enthusiasm. Required
• 3. Strong understanding of growth and developmental theories and their application in clinical practice. Required
• 4. Knowledge of the impact of illness, injury, hospitalization, and healthcare experiences on patients and families. Required

Additional Requirements

• 1. Current professional RN, Certified Child Life Specialist, Social Work or psychologist licensure or certification. Required
• 2. Current BLS certification for Healthcare Provider from the American Heart Association. Required
• 3. Instructional Design certification. Preferred
• 4. Certified Patient Experience Professional (CPXP) certification. Preferred

Physical Requirements & Occupational Exposure/Risk Potential

• 1. Physical Requirement - Climbing - Occasionally
• 2. Physical Requirement - Feeling (sensing textures and temperatures) - Frequently
• 3. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) - Constantly
• 4. Physical Requirement - Hearing - Constantly
• 5. Physical Requirement - Pushing/pulling - Frequently
• 6. Physical Requirement - Reaching - Frequently
• 7. Physical Requirement - Sitting - Constantly
• 8. Physical Requirement - Standing - Frequently
• 9. Physical Requirement - Stooping/crouching/kneeling/crawling - Occasionally
• 10. Physical Requirement - Talking - Constantly
• 11. Physical Requirement - Tasting/smelling - Occasionally
• 12. Physical Requirement - Walking - Frequently
• 13. Physical Requirement - Near Vision - Constantly
• 14. Physical Requirement - Far Vision - Constantly
• 15. Physical Requirement - Color Discrimination - Constantly
• 16. Physical Requirement - Use of keyboard, mouse and/or computer equipment - Frequently
• 17. Physical Requirement - Lift up to 35 pounds without assistance - Occasio
• 18. Physical Requirement - Lift more than 35 pounds without assistance - Occasio
• 19. Occupational Exposure/Risk Potential - Inside office environment - Applicable
• 20. Occupational Exposure/Risk Potential - Airborne communicable diseases - Applicable
• 21. Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid - Applicable
• 22. Occupational Exposure/Risk Potential - Radiation exposure - Applicable