Emerging Middle Market Relationship Manager

Fifth Third Bank; San Jose (CA); On-site; USD 71,000 - 146,000; Full time

Job summary

Fifth Third Bank is seeking an Emerging Middle Market Relationship Manager in San Jose, CA. The role focuses on profitable business development for companies with substantial annual sales, delivering tailored banking solutions and building trusted advisor relationships.

You will collaborate with credit, treasury, and wealth product partners, meet clients regularly, and participate in community activities to expand networks and opportunities.

Qualifications

• Bachelor's or Master's in Business (or equivalent experience)
• Minimum 2 years Commercial Banking experience; sales favored
• Formalized commercial credit training or equivalent credit experience
• Proven ability to grow client revenue and deliver positive client experience
• Strong business acumen: financial statement analysis and accounting
• Knowledge of Commercial, Treasury Management, and financing options
• Ability to assess client needs and tailor financial solutions
• Ability to build strong internal partnerships for holistic solutions
• Proficiency with CRM systems and MS Office; travel required

Responsibilities

• Prospect for clients independently using referrals and centers of influence
• Develop and implement business plans to achieve financial goals
• Deepen relationships with existing clients through internal partners
• Attend community and industry events to expand networks
• Analyze client needs with product partners to tailor strategies
• Ensure relationships are managed to maximize bank opportunities while managing risk
• Meet with customers regularly to maintain trusted advisor status
• Utilize consultative selling and CRM to enhance client experience
• Maintain client activity and pipeline in CRM

Skills

Sales experience

Negotiation skills

Communication skills

CRM usage

Team collaboration

Education

Bachelor's or Master's in Business

Tools

CRM tools

Microsoft Office

Job description

Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

General Function

Responsible for profitable business development and monitor the quality of an existing portfolio of companies with annual gross sales of at least $10 million within a specific geographic area. Ability to develop One Bank partnerships to create and implement a relationship strategy for assigned clients and prospects. This position requires a strong understanding of commercial credit, commercial products and financial statement analysis, in order to offer beneficial banking solutions (e.g. loans, treasury management, capital markets) based on clients and prospects needs. This role is expected to actively participate in community activities.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Essential Duties And Responsibilities

• Prospect for clients independently by utilizing referral sources, existing clients and centers of influence.
• Develop and implement business plan to achieve financial goals and qualitative measurements
• Work closely with Fifth Third internal partners to deepen existing relationships and acquire new prospective high value relationships.
• Attend community and/or specific industry forums, conferences and/or meetings in order to broaden relationship networks, referral sources and continually deepen knowledge of trends, practices, services and the competitive landscape.
• Work with product partners (Treasury Management., Capital Markets, and Wealth Management etc.) analyze, evaluate and develop a tailored relationship strategy for each client or prospect.
• Ensure that customer relationships are managed to maximize the opportunity for the bank, while taking into account Bank risk and customer needs.
• Meet with customers on a regular basis to enhance the trusted advisor relationship and become a trusted advisor ensure business needs are being met.
• Utilize consultative sells skills, commercial playbook principles and call reporting plans to enhance client experience.
• Utilize the Bank's Customer Relationship Management (CRM) system for client activity tracking, call reports and pipeline management.
• Analyze and interpret financial information provided to determine the credit request that should be pursued.
• Partner with Credit and on credit requests and adhere to established Portfolio Management guidelines.
• Achieve credit standards and metrics in regard to asset quality, credit administration (matured/renewals, financial statement documents, covenant data integrity, matured notes and document exception) and RAROC.

Minimum Knowledge, Skills And Abilities Required

• Bachelor's or Master's in Business (e.g. Business Administration, Finance, Accounting) or equivalent work experience preferred.
• Minimum of 2 years Commercial Banking experience, prefer at least 1 year in a sales role.
• Formalized commercial credit training or equivalent credit experience required.
• Proven ability to build new and existing client business translating to increased revenue and provide a positive client experience.
• Strong business acumen, to include detailed analysis, review of financial statements and understanding of accounting principles.
• Thorough knowledge of Commercial, Treasury Management, and alternative lending and financing options.
• Ability to assess client needs, drivers of profitability, and corporate/personal life cycle optimizing financial solutions.
• Ability to build strong "One Bank" internal partnerships to provide holistic solutions for clients business and personal financial goals.
• Uses effective problem solving and analytical skills with ability to handle and prioritize multiple tasks.
• Demonstrates strong verbal and written communication skills, with particular emphasis on experience in face-to-face negotiations and group presentation skills.
• Proven ability to work in a team-based sales environment.
• Must be proficient in all Microsoft Office software; familiarity with prospecting and CRM sales tools preferred.
• Regional /local travel.

Working Conditions

• Normal office environment with little exposure to dust, noise, temperature and the like.
• Extended viewing of CRT screen.
• Frequent travel possible depending on assignment.

Emerging Middle Market Relationship Manager

Total Base Pay Range 71,100.00 - 145,900.00 USD Annual

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

LOCATION -- San Jose, California 95113

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.