Emerging Market Growth Consultant(Missouri Remote)

IRB USA Inspire Resources; Missouri; Hybrid; USD 120,000 - 170,000; Full time

Job summary

Inspire is seeking a Franchisee Growth Consultant to guide expansion across Emerging Markets and strengthen franchisee execution. You will work with field partners to build demand, readiness, and growth in high-potential markets.

As a senior field leader, you will drive annual growth plans, support market initiatives, and ensure operational readiness across multi-brand restaurants within the Inspire portfolio.

Qualifications

• Strategic growth planning and franchise coaching required.
• Experience leading cross-functional teams in franchise networks.
• Strong analytics, communication, and market development skills.

Responsibilities

• Lead annual growth planning and execution with franchisees.
• Support focus-state initiatives and new unit readiness.
• Partner with Field Marketing on local store marketing plans.
• Ensure grand openings meet launch requirements.
• Develop leadership and onboarding programs for franchisees.
• Improve guest experience and ROE; boost throughput.
• Coordinate between Franchisee, Marketing & Real Estate.

Skills

Strategic growth planning

Franchisee coaching

Cross-functional leadership

Analytics

Business acumen

Communication

Market development

Education

High School Diploma or GED

Bachelor's degree in Business/Marketing/Operations/Hospitality

Job description

This critical role is charged with helping Dunkin’ build sustainable, profitable growth in new and emerging markets and establish the brand as a stronger growth player outside of core markets. As Dunkin’ expands its footprint in priority markets, the Franchisee Growth Consultant (FGC) will serve as the field execution leader for the Emerging Markets support model, helping franchisees strengthen local execution, improve readiness, create market-level demand, and blunt competitive expansion from other beverage and QSR players. With a focus on building strong foundational network systems and restaurant operations, this role works closely with field partners across Training, Marketing, Development, and Analytics to support a unified franchisee and brand growth strategy. The position helps franchisees build the capabilities required to scale, with a focus on creating and capturing demand, improving operational readiness, and accelerating profitable growth and market maturity through a high-touch support model.

RESPONSIBILITIES

• Franchisee Growth Leadership: Facilitate annual growth planning, maintain frequent structured touchpoints, drive accountability, and translate growth plans into execution.
• Emerging Market Development: Support focus-state initiatives, trade-area strategies, market development plans, asset evolution and new unit growth readiness.
• Marketing Activation & Demand Creation: Strong partnership with Field Marketing in all aspects of the development & execution of Local and Hyperlocal store marketing initiatives and plans.
• Grand Opening Commitments: In partnership with Field Marketing, ensure all Grand Opening requirements are met for loud and proud entry into communities.
• Training & Organizational Capability: Act as an extension of Field Training and NRO teams, support leadership development, onboarding, succession planning and organizational readiness.
• Operational Growth Enablement: Improve operational capability, guest experience, ROE progress, throughput and business performance.
• Cross Functional Leadership: Serve as the anchor and connection point of the critical tripod relationship between Franchisee, Marketing, & Real Estate.

EDUCATION QUALIFICATIONS

Minimum: High School Diploma or GED. Preferred: Bachelor degree in Business, Marketing, Operations, Hospitality or related field.

EXPERIENCE QUALIFICATIONS

7+ years in franchising, multi-unit operations, business consulting, training, development or marketing. Franchise consulting and restaurant leadership experience preferred.

REQUIRED KNOWLEDGE, SKILLS OR ABILITIES

Strategic growth planning, franchisee coaching, cross-functional leadership, analytics, business acumen, communication, influence without authority and market development expertise.

DIRECT REPORTS

Up to 3 if Applicable

TRAVEL REQUIRED

Up to 60% travel.

SUCCESS MEASURES

Success will be measured by AWS growth, transaction growth, development readiness, market penetration progress, new store performance, and franchisee accountability against required commitments.

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,300 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide. We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences. Inspire is a multi-brand restaurant company whose portfolio includes more than 33,400 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants across 55 global markets. In an industry facing increasing disruption, our leaders saw an opportunity to build a restaurant company unlike any other – one that brings together differentiated yet complementary brands and aims to make them stronger than they would be on their own. Found inherently in the purposes of our family of brands, we identified a common thread between our restaurants – the capacity to inspire. From guest experience to career development to community well-being, Inspire plays a role in the lives of millions of people every day. Our brands are diverse, distinctive, and fan favorites. In a sense, you could say we seek those who provide something different than the norm.