Emerging Account Executive

Olo; New York (NY); On-site; USD 91,000 - 125,000; Full time

Benefits offered by this job

20 days of paid time off

Health, dental, and vision coverage

401k matching

Remote-office stipend

Generous parental leave

Job summary

Olo is seeking a motivated Emerging Account Executive to develop relationships with existing customers and drive sales in the hospitality industry. You will utilize your sales skills and technical knowledge to provide solutions that maximize client success with Olo's digital platform.

This role requires a minimum of 5 years of experience, strong communication abilities, and the capability to manage complex client demands effectively. Olo offers attractive benefits including paid time off and comprehensive health coverage.

Qualifications

• 5+ years of experience in a sales role, preferably in a hospitality or B2B SaaS environment.
• Strong interpersonal and presentation skills for effective communication.
• Ability to manage contract negotiations and handle legal contracts.

Responsibilities

• Drive awareness and adoption of products among existing clients.
• Build relationships and manage contract renewals.
• Conduct product demonstrations and upselling.

Skills

Sales experience in hospitality/restaurant

Interpersonal and presentation skills

Project management skills

Technical aptitude

Organizational skills

Tools

CRM software

Data analytics tools

Microsoft Excel

Google Suite

Powerpoint

Job description

Olo is looking for a motivated Emerging Account Executive to develop relationships with existing customers who blends technical aptitude, project management skills, and comfort selling to all levels of an organization. Sound like you? Read on. Olo's industry-leading online ordering platform has changed the restaurant landscape, helping many of our customers achieve 40%+ digital sales. You will help grow our business by understanding client needs and delivering solutions that maximize their digital potential.

This is an exciting opportunity to join a growing group of Account Executives within Olo's Emerging Enterprise Sales team, which works with restaurant brands between 15 and 75 locations.

You can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC.

What You'll Do

• Drive awareness, market presence and adoption of new products and initiatives for your assigned set of Olo’s existing clients in the Emerging Enterprise Segment (15-75 locations)
• Build relationships with and manage contract renewals for this set of clients
• Work in partnership with internal stakeholders to understand each client’s existing program and identify potential opportunities for improvement and expansion.
• Own the upsell sales process and conduct product demonstrations on Olo’s products & services.
• Develop and cultivate relationships throughout organizations by conducting targeted outreach.
• Draft benchmark analyses that highlight opportunities for brands to derive greater results from existing products and/or utilize new products.
• Coordinate customer meetings and presentations; prepare and deliver follow-up materials, addressing any client concerns or competitive threats
• Manage contractual processes and executive-level negotiations.
• Collaborate with Customer Success post-sale to ensure a successful program launch, and make certain everything is delivered to the client just as they expected.
• Be held to revenue and product adoption goals.

What We'll Expect From You

• 5+ years of experience, including 3+ years in a sales role, preferably selling in the hospitality/restaurant industry, a B2B SaaS/software, or a payment solution.
• You're action-oriented, client-focused, motivated and have prior results to prove it.
• You have strong interpersonal and presentation skills- you’re a great collaborator, able to communicate with multiple internal departments about client feedback and plans, and work cross-functionally to solve problems.
• You're organized and process oriented, able to multitask, handle pressure, and be flexible in a fast-paced environment.
• You’re a highly motivated and confident individual with a competitive personality, but also a supportive team player.
• You're comfortably geeky, good at demonstrating some pretty advanced stuff, and have solid PC skills -- Powerpoint, Excel, Google Suite, CRM & data analytics tools, etc.
• You are able to decipher legal contracts and navigate contract negotiations.

Benefits

We offer great benefits, such as 20 days of paid time off, 10 separate sick days, 11 holidays, plus year-end closure, health, dental, and vision coverage for yourself and your family, a 401k match, remote-office stipend, a generous parental leave plan, volunteer time off, gift matching policy, and more!

Our best estimate of the compensation range for this opportunity is $91,000 - $125,000 annually, depending on the experience you bring and your location. This role is also eligible for incentive compensation.

Employment and EEO Statement

All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.