Emergency Veterinary Service Lead

BluePearl Pet Hospital; Sandy Springs (GA); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Life insurance

Parental leave

Disability insurance

401(k) with match

CE allowances

Job summary

BluePearl Pet Hospital in Sandy Springs, GA, is seeking a full-time Emergency Service Head to lead our ER team and coordinate with board-certified specialists. You will help deliver gold-standard care in a collaborative environment that values teamwork and mentorship.

The ideal candidate will have a DVM, internship, and at least three years of ER experience, with leadership experience preferred. You will guide clinical protocols, mentor staff, and drive growth of our emergency service.

Qualifications

• DVM from accredited university.
• Internship completed or at least three years ER experience.
• Leadership experience preferred.

Responsibilities

• Manage the schedule for all ER Clinicians, including PTO requests, depending on location.
• Facilitate regular ER Clinician meetings and participate in hospital leadership meetings.
• Mentor ER Clinicians and new ER/ICU support staff. Oversee ER Clinician case management and providing guidance as needed on case management decisions.
• Integrate the emergency and specialty services to successfully manage all hospitalized cases. The ER Service Head will act as the sounding board between ER Clinicians and Specialty Clinicians and discuss any concerns with the Medical Director as they arise.
• Assist in implementation and monitoring of patient safety reporting as it pertains to the emergency department.
• Actively contribute to recruiting new Emergency Clinicians. Ensure new hires have been assigned a mentor to support retention and engagement.
• Assist in customer service issues as needed and help management to follow up to resolve issues as appropriate.
• Partner with hospital leadership to identify opportunities and implement new initiatives for improvement of ER patient care, medical protocols, and client service levels.
• Stay abreast of hospital environment and issues of concern, working collaboratively with the Medical Director and work in collaboration with P&O and hospital leadership regarding all ER/ICU personnel issues. Assist with performance reviews.
• Assist management team with client and pDVM concerns when necessary.
• Work with management team to oversee capital purchases for ICU/ER department.

Skills

ER leadership

Emergency medicine

Staff mentoring

Education

DVM

Job description

BluePearl Pet Hospital in Sandy Springs, GA, is seeking a full-time Emergency Service Head to lead our ER team and coordinate with board-certified specialists. You will help deliver gold-standard care in a collaborative environment that values teamwork and mentorship.

The ideal candidate will have a DVM, internship, and at least three years of ER experience, with leadership experience preferred. You will guide clinical protocols, mentor staff, and drive growth of our emergency service.