Emergency Vet ER Triage & Referral Coordinator

Wake-Veterinary-Medical-Center; Knightdale (NC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Tuition assistance

Medical plans options

Dental and vision coverage

401(k) with employer match

Life insurance

Paid time off

Health Savings Account

Short term disability

Continuing education allowance

Employee assistance program

Uniform allowance

Job summary

Wake Veterinary Medical Center is a 24-hour hybrid hospital offering primary care, emergency, surgery, and advanced imaging in Knightdale, NC. We seek an experienced Referral Coordinator to ensure seamless communication between Emergency Department, clients, and referring veterinarians.

You will coordinate referrals, maintain accurate records, and support hospital operations in a fast-paced environment, while delivering compassionate client service and professional coordination.

Qualifications

• Minimum of 5 years of veterinary emergency experience.
• Strong communication, organizational, verbal, and time management skills.
• Ability to multitask and remain calm in high-stress situations.
• Familiarity with emergency triage protocols.

Responsibilities

• Serve as liaison between referring veterinarians and our Emergency Department, clients, and ICU services.
• Maintain accurate documentation and follow-up for all referrals and communications.
• Support hospital operations with professionalism and efficiency in a fast-paced environment.
• Coordinate referrals between primary care veterinarians, specialists, and emergency clinicians and ensure complete records transfer.
• Provide compassionate, professional communication to clients during stressful situations.

Skills

Communication skills

Multitasking

Client relations

Team coordination

Tools

EzyVet

Job description

Wake Veterinary Medical Center is a 24-hour hybrid hospital offering primary care, emergency, surgery, and advanced imaging in Knightdale, NC. We seek an experienced Referral Coordinator to ensure seamless communication between Emergency Department, clients, and referring veterinarians.

You will coordinate referrals, maintain accurate records, and support hospital operations in a fast-paced environment, while delivering compassionate client service and professional coordination.