Emergency Services Intake - Fire Dispatcher

County Emergency Communications; Dover (DE); Presencial; USD 40 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Insurance coverage

Paid leave

Professional development

Resumo da oferta

County Emergency Communications in Harrington, DE is seeking skilled Fire Dispatchers to coordinate responses to fires, rescues, hazardous conditions, and other emergencies. You will receive incident information, assign resources, and maintain contact with responding crews.

The role requires calm, organized handling of data, clear radio communication, and strict adherence to protocols. Candidates should be prepared for shift work, including nights, weekends, and holidays as incidents arise.

Qualificações

• High school diploma or GED required; dispatch certification may be required for some roles.
• Ability to operate computer systems, enter data accurately, and use maps.
• Experience with radio communications and dispatch procedures is advantageous.

Responsabilidades

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Conhecimentos

Radio communication

Data entry

Maps

Computer literacy

Formação académica

High school diploma or GED

Fire dispatch certification

Emergency medical dispatch training

Incident-management coursework

Ferramentas

Radio systems

Dispatch software

Descrição da oferta de emprego

Fire Dispatcher Opportunities in Harrington

Fire Dispatchers help coordinate responses to fires, rescue incidents, hazardous conditions, and other emergencies handled by fire services. They receive incident information, alert appropriate resources, and maintain communication with responding crews.

This role requires organized information handling and clear radio communication. Dispatchers must keep incident details current while following established response plans and directions from authorized personnel.

Position Details

Duty Location:
{airport_name}, Harrington, DE

Employer:
The hiring fire service or communications agency identified in the official vacancy

Pay:
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Schedule:
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Appointment Type:
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Who May Apply

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Application Deadline

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Fire communications operations may require staffing at all hours. Work schedules can include overnight assignments, weekends, holidays, overtime, and additional coverage during major incidents.

What You May Do

• Receive and document reports of fires, rescues, alarms, and hazardous conditions


• Verify incident locations, access information, and reported risks


• Alert stations and dispatch apparatus using approved response assignments


• Monitor radio channels, unit availability, and incident status


• Relay information about occupants, hazards, and changing conditions


• Process requests for additional resources through established procedures


• Coordinate mutual-aid communications when assigned


• Record dispatch times, unit movements, and significant incident updates

Experience and Education Requirements

A high school diploma or recognized equivalency credential is commonly required. Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication. Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

General Conditions of Employment

• Meet the hiring agency’s eligibility and minimum age requirements


• Complete required background screening and employment assessments


• Pass additional pre-employment evaluations when specified


• Complete required fire dispatch training and supervised instruction


• Maintain certifications and continuing education required for the assignment


• Remain available for assigned shifts and emergency staffing requirements

Work Environment and Physical Requirements

Fire Dispatchers usually work indoors at communications workstations with continuous headset, keyboard, and screen use. Major incidents may involve heavy radio traffic and prolonged concentration. The employer determines essential functions and applicable accommodation procedures.

Benefits

• Eligible employees may have access to insurance coverage, retirement programs, paid leave, employee-support services, and professional development.


• Overtime, shift premiums, and other benefits depend on the hiring agency and position classification.