Emergency Services Coordinator - Mississippi Med-Com - Full-Time/ Part-Time

University of Mississippi Medical Center; Jackson (MS); On-site; USD 27,552 - 41,328; Full time

Job summary

A specialized medical facility in Jackson, Mississippi is seeking an Emergency Services Coordinator. This role involves coordinating patient transfers, managing emergency communications, and ensuring high-quality care during crises. Candidates must possess a high school diploma, relevant experience, and certifications as an EMT or AEMT. This full-time position seeks individuals with strong communication skills and the ability to handle high-pressure situations effectively.

Qualifications

• 1+ year of experience in Emergency Medical Dispatching or Emergency Medical Services required.
• EMT, AEMT, or EMT-Paramedic certification required.
• Post-hire certifications required within specified timelines.

Responsibilities

• Coordinate efficient patient flow and emergency communications.
• Ensure timely and accurate relay of medical communications.
• Participate in disaster drills and educational outreach.

Skills

Verbal and written communication skills

Critical thinking

Protocol based decision making

Basic clinical and medical terminology knowledge

Computer operations

Education

High school Diploma/GED

Tools

MedCom communication systems

Job description

Emergency Services Coordinator - Mississippi Med-Com - Full-Time/ Part-Time page is loaded## Emergency Services Coordinator - Mississippi Med-Com - Full-Time/ Part-Timelocations: Jackson, MS - Main Campusposted on: Posted Todayjob requisition id: R00049542Hello,Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application:* Provide all of your employment history, education, and licenses/certifications/registrations. You will be unable to modify your application after you have submitted it.* You must meet all of the job requirements at the time of submitting the application.* You can only apply one time to a job requisition.* Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.* Applications must be submitted prior to the close of the recruitment. Once recruitment has closed, applications will no longer be accepted.After you apply, we will review your qualifications and contact you if your application is among the most highly qualified. Due to the large volume of applications, we are unable to individually respond to all applicants. You may check the status of your application via your Candidate Profile.Thank you,Human Resources## Important Applications Instructions:**Please complete this application in entirety by providing all of your work experience, education and certifications/****license. You will be unable to edit/add/change your application once it is submitted.**## Job Requisition ID:R00049542## Job Category:Professional and Technical## Organization:MED-COM## Location/s:Main Campus Jackson## Job Title:Emergency Services Coordinator - Mississippi Med-Com - Full-Time/ Part-Time## Job Summary:The Emergency Services Coordinator is responsible for the efficient coordination of patient flow, including interfacility transfers, admissions, and consultations for Emergency Department patients. This role encompasses the initiation and management of both air and ground medical transport, as well as the reception and processing of EMS transmissions. The coordinator plays a critical role in facilitating pre-hospital communication and resource deployment during crises or disaster scenarios. Additionally, the position ensures the provision of timely, high-quality emergency and critical care for patients transported to UMMC or other designated facilities.## Education & Experience**Education and Experience Required:**High school Diploma/GED and (1) year of Emergency Medical Dispatching or Emergency Medical Services (EMS) experience**Certifications, Licenses or Registration required:**Nationally Registered Emergency Medical Technician (EMT), Nationally Registered Advanced Emergency Medical Technician (AEMT), Nationally Registered Paramedic (EMT-Paramedic), or Emergency Medical Dispatcher – IAED – International Academy of Emergency Medical Dispatch.EMT, AEMT, or EMT-Paramedic required from the Mississippi State Department of Health required post-hire within 30 days.The following required post-hire within 180 days:* Basic Life Support from American Heart Association* FEMA ICS 100 - EMI - Emergency Management Institute* FEMA ICS 200 - EMI - Emergency Management Institute* FEMA ICS 700 - EMI - Emergency Management Institute* FEMA ICS 800 - EMI - Emergency Management Institute## Knowledge, Skills & Abilities**Knowledge, Skills, and Abilities:**Verbal and written communications skills. Comprehension skills. Basic computer operations skills and knowledge. Basic clinical and medical terminology knowledge. Critical thinking and decision-making skills. Protocol based decision making skills. Ability to simultaneously operate and answer multiple telephone and radio systems.**Responsibilities:*** Utilizes MedCom communication and documentation systems and protocols to receive, document, and manage radio transmissions, telephone calls, and other electronic communications related to emergency patient transfers, consultation requests, and assistance from pre-hospital providers and law enforcement agencies.* Ensures the accurate and timely relay of verbal and written messages, particularly in relation to emergent transfer requests, patient reports, and medical control communications.* Participates in educational and outreach activities and coordinates emergency preparedness efforts for internal and external customers with local, state, regional and federal partners.* Assists with communication responsibility in accordance with the state of Mississippi comprehensive emergency management plan.* Evaluates, plans, provides, and documents care for patients in the disaster, transport in or out of hospital environment.* Performs daily operational duties of the disaster management plan as assigned, including but not limited to radio checks and management of incoming alerts. Assists with dissemination of disaster preparedness information and management as directed by the UMMC Mississippi Center of Emergency Services leadership.* Participates in disaster drills and exercises utilizing computer-based systems, weather systems and communication systems.* Follows specialty service and clinical department protocols in referring patients to UMMC.* Maintains and verifies the quality and accuracy of all communications center related transport documentation.* Receives, coordinates, and relays requests for medical transport by the comprehensive transport program. Performs continuous vehicle or aircraft following (computerized and/or manual mapping skills) and initiates emergency action plans in case of an incident/accident.* The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.**Physical and Environmental Demands:** Requires frequent exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, constant exposure to bio-hazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and/or toxic or caustic chemicals which mandate attention to safety considerations, constant working hours significantly beyond regularly scheduled hours, constant activities subject to significant volume changes of a seasonal/clinical nature, constant work produced subject to precise measures of quantity and quality, frequent bending, occasional lifting and carrying up to 50 pounds, constant crouching/stooping, frequent kneeling, frequent pushing/pulling, frequent reaching, constant sitting, frequent standing, frequent twisting, and frequent walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)## Time Type:## FLSA Designation/Job Exempt:No## Pay Class:Hourly## FTE %:100## Work Shift:## Benefits Eligibility:## Grant Funded:## Job Posting Date:03/30/2026## Job Closing Date (open until filled if no date specified):The University of Mississippi Medical Center is committed to educating the next generation of health professionals, discovering new cures and treatments and providing the highest quality health care. We foster environments that support respect, compassion and belonging for all faculty, staff and students as well as patients and visitors. Our employment, academic, research and clinical care practices reflect these commitments.UMMC is an equal opportunity employer and prohibits discrimination and harassment on the basis of race, color, national origin (including limited English proficiency and primary language), disability, age, sex (as that term is defined in applicable laws such as 45 CFR § 92.101(a)(2) and binding court decisions),