Emergency Roadside Support Specialist (Paid Remote Training)

Workoo Technologies; Virginia Beach (VA); Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(K) savings plan with company match

Pension

Job summary

A member service organization is seeking Emergency Roadside Specialists to assist members with roadside requests. This role requires excellent customer service and the ability to handle high-stress situations while managing over 100 member calls daily. Successful candidates will undergo 7 weeks of paid remote training. Candidates must possess strong communication skills and have a high school diploma or equivalent, along with a passion for helping people in a goal-oriented environment.

Qualifications

• 1 year of previous customer service experience preferred.
• Ability to handle over 100 calls a day efficiently.
• Passion for helping people in a structured environment.

Responsibilities

• Process requests for roadside assistance.
• Diffuse high tension situations effectively.
• Participate in paid remote training to provide legendary service.

Skills

Customer service

Resilience in high-stress situations

Excellent written and verbal skills

Education

High School diploma or GED

Job description

A member service organization is seeking Emergency Roadside Specialists to assist members with roadside requests. This role requires excellent customer service and the ability to handle high-stress situations while managing over 100 member calls daily. Successful candidates will undergo 7 weeks of paid remote training. Candidates must possess strong communication skills and have a high school diploma or equivalent, along with a passion for helping people in a goal-oriented environment.