Emergency Response Supervisor (Highway Operations Technician IV)

Maryland Department of Transportation; Maryland; On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

MDOT benefits

401k and pension plan

Transit program

Job summary

The State Highway Administration's Anne Arundel County office is seeking a Highway Operations Technician IV – Field Operations. This role oversees field operations, ensures SOP compliance, and coordinates traffic management across response personnel and agencies.

Qualifications include a high school diploma or GED, a Maryland Class A CDL, plus ICS 100/200/700, Flagger, and Temporary Traffic Control for Manager certifications. Equal opportunity employer.

Qualifications

• Three years of experience in emergency highway response operations, with two years coordinating traffic control at incidents.
• Candidate must possess a Maryland Class A CDL.
• Current ICS 100, 200 and 700 certifications and Flagger certification.
• Must be legally authorized to work in the United States.

Responsibilities

• Oversee outside operations at SOC/TOC and ensure compliance with SOPs.
• Supervise, train, and discipline subordinates and coordinate traffic management.
• Maintain clear communications with state/local emergency agencies, office of communications, media and traffic management partners.

Education

High school diploma or GED

Class A Commercial Driver's License (CDL) – MD

ICS 100

ICS 200

ICS 700

Flagger Certification

Temporary Traffic Control for Manager

Job description

(Open Recruitment)

State Highway Administration

Highway Operations Technician IV – Field Operations

Grade 15 (1440) SP# 26-41-07

The State Highway Administration's (SHA) Office of Transportation and Mobility Operations (Anne Arundel County) is currently recruiting for a Highway Operations Technician IV – Field Operations position. This position is open to anyone who meets the minimum qualifications listed below. The resulting list of eligible candidates will be used to fill this vacancy and may be used to fill future vacancies in this classification.

Nature of Work

This is the area supervisor level of emergency highway operations work for the Maryland State Highway Administration. The employee in this classification is responsible for overseeing outside operations at the SOC /TOC including assurance work meets standard operating procedures. The HOT IV- Field is responsible for supervision, guidance, training and discipline of subordinates/employees and provides thorough knowledge, training, supervision and response regarding traffic management while following established standard operational procedures. This position also establishes and fosters communications between response personnel, state and local emergency agencies, office of communications, media and other traffic management agencies. The employee is capable of performing all field operations of a working level Emergency Response Technician (ERT).

Benefits

• MDOT offers a generous and competitive benefits package. You can learn about our amazing benefits here MDOT Benefits Guide.
• The state of Maryland offers excellent health and leave benefits, 401k benefits, pension plan, a free transit program, and advanced education and training opportunities.
• Appropriate auxiliary aids and services for qualified individuals with disabilities will be provided upon request.

"The State Highway Administration (SHA) has been named a Training magazine Training Awards winner for the seventh consecutive year."

MINIMUM QUALIFICATIONS

Education

Graduation from high school or possession of a high school equivalency certificate.

Experience

Three (3) years of experience in emergency highway response operations work, two (2) years of which must have included responsibility for performing traffic control at incident scenes and providing motorist assistance.

U.S. Armed Forces military service experience as defined under the Experience Requirement of the Minimum Qualifications may be substituted for the required experience on a year-for-year basis.

Candidate must possess a Class A Commercial Driver’s License (CDL) valid in state of Maryland.

Certification

• ICS 100, 200, and 700
• Flagger Certification
• Temporary Traffic Control for Manager

Special Requirements

• Employees in this classification may be considered "Essential Employees" and may be required to sign and agree to all policies and procedures relating to "Essential Employee" status.
• An offer of employment shall be conditional on the result of a medical examination by the agency physician in order to determine the candidate's ability to perform essential job related tasks.
• Candidates will be subject to pre-employment drug testing in accordance with Transportation Code of Maryland Regulations 11.02.11, Testing for Illegal Use of Drugs.
• Employees in this classification are considered "Safety Sensitive" employees and are subject to substance abuse testing in accordance with Transportation Code of Maryland Regulations 11.02.11, Testing for Illegal Use of Drugs.
• Employees are subject to call-in 24 hours a day and will be required to provide the employing agency with a telephone number where they can be reached.

The selected candidate may be subject to background and reference checks. A conviction is not an automatic disqualification from employment. Bilingual applicants are encouraged to apply.

The state of Maryland offers excellent health and leave benefits, 401k benefits, pension plan, a free transit program, and advanced education and training opportunities.

Please Note: The State Highway Administration is not sponsoring new employees in application of the H-1B Visa or providing an extension of an existing H-1B Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Federal regulations prohibit H-1B Visa candidates from paying sponsorship fees, all sponsorship fees must be assumed by the potential employer.

Appropriate auxiliary aids and services for qualified individuals with disabilities will be provided upon request. Please call 410-545-5554.

Applicants who have education obtained outside of the U.S. will be required to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service, such as the National Association of Credential Evaluation Services (http://www.naces.org) or World Education Services: International Credential Evaluation (https://www.wes.org/).

The incumbent in this position will not be a member of a covered bargaining unit.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. SHA does not discriminate based on age, ancestry, color, creed, gender identity or expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, or sexual orientation.

Issue Date: 11/05/2026