Emergency Preparedness Quality Manager

Gpgov; Anniston (AL); On-site; USD 90,000 - 120,000; Full time

Job summary

GP Strategies Government Solutions is seeking an experienced Emergency Preparedness Quality Manager to support a nationwide training program for first responders and emergency management professionals.

The role leads the Quality Management System, conducts audits, drives continuous improvement, and ensures compliance with contractual requirements and program performance metrics, with on-site duties in Anniston, AL.

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• Minimum of five (5) years as a Quality Manager or similar leadership role.
• Experience maintaining a Quality Management System and QA activities.
• Experience managing non-conformances and corrective actions.
• Experience documenting reports, records, and quality trends.
• Strong communication and analytical skills; able to lead audits.

Responsibilities

• Manage and maintain the program's Quality Management System (QMS).
• Develop, implement, and monitor QA processes to support objectives.
• Ensure compliance with contractual requirements and quality standards.
• Lead non-conformances, corrective and preventive actions, and continuous improvement.
• Conduct internal audits and assess process effectiveness and compliance.
• Monitor quality metrics, data, and program trends; prepare reports.
• Oversee document control, records management, and documentation.
• Collaborate with leaders to identify and implement improvements.
• Support root cause analysis and track issue resolutions.
• Ensure training, operations, and support maintain high quality and customer satisfaction.
• Promote continuous improvement and operational excellence.

Skills

Analytical skills

Organizational skills

Problem-solving

Communication skills

MS Office proficiency

Education

Bachelor's degree in Business Management, Quality Management, Public Administration, Emergency Management, Engineering, or related field

Tools

Microsoft Office

Reporting tools

Job description

Description

Come make an impact in the Public Sector! Join our team to do meaningful work and support high-impact government missions.

GP Strategies Government Solutions, Inc. Government Training Solutions | GP Strategies, a wholly owned subsidiary of GP Strategies Corporation, focuses on helping every public sector team unlock its full potential through people performance solutions.

Our work directly supports mission critical government agencies, including:

• Air Force
• Army
• Department of Defense (DoD)
• Department of Health & Human Services (HHS)
• Department of Homeland Security
• NASA
• National Highway Institute (NHI) | Federal Highway Administration (FHWA)
• State & Local Governments

Our Mission is meaningful and powerful: to deliver innovative people performance through off the shelf and custom learning, mission specialists, and technology solutions, building deep partnerships with customers to help them achieve measurable mission and company performance improvements.

GP Strategies Corporation, the corporate parent of GP Strategies Government Solutions, is a global leader in talent transformation, dedicated to empowering organizations to unlock their full potential. We help businesses enhance workforce performance and achieve strategic goals through innovative, technology-enabled learning solutions. For over 50 years, with a proven track record of supporting over 6,000 global organizations worldwide, we combine human expertise with AI-driven insights to deliver customized strategies that upskill talent, drive technology adoption, and optimize critical processes.

Emergency Preparedness Quality Manager.

Location: Anniston, AL (Onsite)

Position Type: Full-Time, Benefits Eligible

Relocation Assistance: Available for qualified non-local candidates

U.S. Citizenship Requirement: This position requires U.S. citizenship in accordance with federal contract requirements.

Contingent Position Notice

This position is being advertised in anticipation of a potential contract award. Employment in this position is contingent upon the successful award of the contract to GP Strategies Government Solutions, Inc., and the candidate's satisfaction of any company or contractual background investigations, and eligibility requirements associated with the contract. GP Strategies Government Solutions, Inc. reserves the right to modify, delay, or withdraw this position at any time based on business needs, contract award decisions, funding availability, or other factors.

Position Summary

GP Strategies Government Solutions is seeking an experienced Emergency Preparedness Quality Manager to support a large-scale emergency preparedness and response training program serving first responders and emergency management professionals from across the United States.

This position is responsible for overseeing the quality management system and ensuring operational excellence across training delivery, facility operations, and program support functions. The Quality Manager will lead quality assurance activities, monitor compliance with contractual and organizational requirements, conduct audits, manage documentation and records, analyze performance data, and drive continuous improvement initiatives.

The successful candidate will play a critical role in ensuring the consistent delivery of high-quality training and operational services that support the preparedness and readiness of public safety professionals nationwide.

Essential Duties and Responsibilities

• Manage and maintain the program's Quality Management System (QMS).
• Develop, implement, and monitor quality assurance processes and procedures to support contract performance objectives.
• Ensure compliance with contractual requirements, organizational policies, and applicable quality standards.
• Manage non-conformances, corrective actions, preventive actions, and continuous improvement initiatives.
• Conduct internal audits and assessments to evaluate process effectiveness and compliance.
• Monitor, analyze, and maintain quality and performance metrics, statistical data, and program trends.
• Prepare quality reports, dashboards, and presentations for program leadership and government stakeholders.
• Oversee document control processes, records management activities, and quality documentation.
• Collaborate with operational leaders to identify process improvement opportunities and implement corrective actions.
• Support root cause analysis efforts and track resolution of identified issues.
• Ensure training, operational, and support functions maintain high levels of quality, consistency, and customer satisfaction.
• Promote a culture of continuous improvement, accountability, and operational excellence throughout the organization.

Required Qualifications

• Bachelor's degree in Business Management, Quality Management, Public Administration, Emergency Management, Engineering, or a related field preferred. Equivalent experience may be considered.
• Minimum of five (5) years of experience serving as a Quality Manager or in a comparable quality assurance leadership role.
• Minimum of five (5) years of experience maintaining a quality management system and supporting quality assurance activities.
• Demonstrated experience managing and responding to non-conformances, corrective actions, and process improvement initiatives.
• Experience controlling documentation, records management systems, and quality reporting processes.
• Experience analyzing performance metrics, statistical data, and quality trends.
• Experience planning, conducting, and documenting internal audits.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office applications and reporting tools.
• Ability to obtain and maintain any required government security, suitability, or background investigation requirements.

Preferred Qualifications

• Experience supporting government contracts or federally funded programs.
• Experience supporting emergency management, public safety, homeland security, military, law enforcement, fire service, EMS, or disaster preparedness organizations.
• Familiarity with ISO 9001 or similar quality management frameworks.
• ASQ Certified Quality Manager (CQM), Certified Quality Auditor (CQA), or similar quality certification.
• Experience supporting large-scale training, operations, or workforce development programs.
• Knowledge of continuous improvement methodologies such as Lean, Six Sigma, or similar approaches.

Requirements

PHYSICAL REQUIREMENTS

General physical requirements needed to perform the essential functions of this job may vary based on location of assignment.

Assignment Location – Anniston, AL

Sedentary Work – Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Typing, communicating, repetitive motions.

Close visual acuity to prepare and analyze data, view computer monitors and read. May need to view presentation screens and other visual aids in a virtual setting.

Inside environmental conditions with protection from outside elements.

At GP Strategies Government Solutions culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter.

GP Strategies Government Solutions is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.