Emergency Police Dispatcher: Fast-Paced Communications

Regional 911 Intake Solutions

Milan (MN)

On-site

USD 40,000 - 65,000

Full time

5 days ago

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Benefits offered by this job

Medical coverage

Retirement plans

Paid leave

Employee assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions seeks Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. Dispatchers may perform call taking, radio dispatch, and records-system duties as assigned.

Duty locations vary within Milan, MN, and shifts may include nights, weekends, and overtime based on staffing and incident needs. A high school diploma is commonly required, with on-the-job training provided for entry-level

Qualifications

A high school diploma or recognized equivalent is commonly required.
Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.
Access to criminal justice information systems may require additional screening and security training.

Responsibilities

Receive emergency and nonemergency requests for police assistance.
Document incident locations, suspect descriptions, vehicle details, and reported hazards.
Assign calls to available officers according to priority and agency procedures.
Monitor officer status, radio traffic, and requests for assistance.
Relay updates about changing incidents and potential safety concerns.
Conduct authorized records inquiries after completing required training.