Emergency Police Dispatcher — Critical Field Support

National Public Safety Careers; Mount Vernon (IL); On-site; USD 40,000 - 64,000; Full time

Job summary

National Public Safety Careers in Mount Vernon, IL seeks Police Dispatcher candidates to support law enforcement operations. Dispatchers receive emergency and nonemergency requests, document locations and hazards, and assign calls to officers while coordinating with on‑duty units to ensure smooth operations.

The role emphasizes accuracy, typing speed, and clear radio communication; entry‑level candidates may receive training, while experienced applicants may need relevant certifications and a

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training.
• Experienced classifications may require prior police dispatch work and applicable certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Multitasking

Radio communication

Geography knowledge

Education

High school diploma or equivalent

Job description

National Public Safety Careers in Mount Vernon, IL seeks Police Dispatcher candidates to support law enforcement operations. Dispatchers receive emergency and nonemergency requests, document locations and hazards, and assign calls to officers while coordinating with on‑duty units to ensure smooth operations.

The role emphasizes accuracy, typing speed, and clear radio communication; entry‑level candidates may receive training, while experienced applicants may need relevant certifications and a