Emergency Police Dispatcher — Critical Communications Pro

Regional 911 Intake Solutions; Virginia; On-site; USD 35,000 - 55,000; Full time

Job summary

Regional 911 Intake Solutions in North Chesterfield, VA seeks police dispatchers to take emergency and nonemergency calls, document locations, assign calls to officers, and relay updates via radio. A high school diploma is commonly required; entry‑level roles may provide training, while experienced postings could require prior police dispatch work and certifications. Typing accurately and learning jurisdiction geography are essential.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training.
• Experienced classifications may require prior police dispatch work and applicable certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Listening skills

Radio communication

Multitasking

Geography knowledge

Education

High school diploma

Tools

Dispatch software

Job description

Regional 911 Intake Solutions in North Chesterfield, VA seeks police dispatchers to take emergency and nonemergency calls, document locations, assign calls to officers, and relay updates via radio. A high school diploma is commonly required; entry‑level roles may provide training, while experienced postings could require prior police dispatch work and certifications. Typing accurately and learning jurisdiction geography are essential.