Emergency Police Dispatcher – Critical Communications

Public Safety Dispatch Network; Templeville (MD); On-site; USD 42,000 - 65,000; Full time

Job summary

Public Safety Dispatch Network in Templeville, MD is seeking a Police Dispatcher to handle emergency and nonemergency requests, document locations, and coordinate with officers and agencies. The role requires strong typing, listening, and clear radio communication under pressure.

Applicants should have a high school diploma or equivalent; some vacancies may offer on-the-job training and certifications. Shift work may include nights, weekends, and overtime depending on staffing needs.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing speed

Active listening

Dispatch communication

Multitasking

Geography knowledge

Clear communication

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in Templeville, MD is seeking a Police Dispatcher to handle emergency and nonemergency requests, document locations, and coordinate with officers and agencies. The role requires strong typing, listening, and clear radio communication under pressure.

Applicants should have a high school diploma or equivalent; some vacancies may offer on-the-job training and certifications. Shift work may include nights, weekends, and overtime depending on staffing needs.