Emergency Police Dispatcher: Critical Communications

Public Safety Dispatch Network; Sevierville (TN); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plans

Paid leave

Employee assistance resources

Continuing education

Premium pay

Job summary

Public Safety Dispatch Network is seeking Police Dispatchers for Sevierville, TN. Dispatchers receive emergency and nonemergency requests, document locations and details, and coordinate with officers to keep incidents moving safely.

The role may involve nights, weekends, holidays, rotating shifts, and overtime. A high school diploma is commonly required; entry-level vacancies may provide training, while some agencies require certifications.

Qualifications

• Typing accuracy and ability to understand spoken information.
• Clear radio communication and jurisdictional geography knowledge.
• Access to records systems may require screening and training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network is seeking Police Dispatchers for Sevierville, TN. Dispatchers receive emergency and nonemergency requests, document locations and details, and coordinate with officers to keep incidents moving safely.

The role may involve nights, weekends, holidays, rotating shifts, and overtime. A high school diploma is commonly required; entry-level vacancies may provide training, while some agencies require certifications.