Emergency Police Dispatcher: Critical Communications

Regional 911 Intake Solutions; Broken Arrow (OK); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plans

Paid leave

Education resources

Premium pay

Job summary

Regional 911 Intake Solutions in Broken Arrow, OK seeks Police Dispatcher personnel to receive emergency and nonemergency requests, document locations and descriptions, and assign calls to officers. Dispatchers monitor radio traffic and coordinate with agencies while maintaining accurate incident records.

Applicants should be able to type accurately, understand spoken information, and communicate clearly by radio; security screening for CJIS access may apply.

Qualifications

• Typing accurately, understanding spoken information, and clear radio communication.
• Ability to learn jurisdictional geography and operate under stress.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing accurately

Radio communication

Multitasking

Geography knowledge

Education

High school diploma or recognized equivalent

Job description

Regional 911 Intake Solutions in Broken Arrow, OK seeks Police Dispatcher personnel to receive emergency and nonemergency requests, document locations and descriptions, and assign calls to officers. Dispatchers monitor radio traffic and coordinate with agencies while maintaining accurate incident records.

Applicants should be able to type accurately, understand spoken information, and communicate clearly by radio; security screening for CJIS access may apply.