Emergency Police Dispatcher: Critical Call Handling

Public Safety Dispatch Network; Saint Charles (MN); On-site; USD 45,000 - 65,000; Full time

Job summary

Public Safety Dispatch Network seeks Police Dispatcher candidates for Saint Charles, MN. Dispatchers handle emergency and nonemergency requests, document incidents, and coordinate with officers using radios and computer systems to ensure accurate and timely information.

Typing speed, listening skills, and ability to communicate clearly by radio are essential. Training may be provided; successful candidates often complete background checks and security screenings and learn jurisdiction geography.

Qualifications

• Typing accuracy, strong listening skills, and clear radio communication are needed.
• Ability to learn jurisdiction geography and use records systems as required.
• Candidates may need background checks and security screening per agency requirements.
• General ability to multitask and maintain composure under pressure.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after training and coordinate with neighboring agencies.

Skills

Typing

Radio dispatch

Communication skills

Multitasking

Geography knowledge

Education

High school diploma or GED

Job description

Public Safety Dispatch Network seeks Police Dispatcher candidates for Saint Charles, MN. Dispatchers handle emergency and nonemergency requests, document incidents, and coordinate with officers using radios and computer systems to ensure accurate and timely information.

Typing speed, listening skills, and ability to communicate clearly by radio are essential. Training may be provided; successful candidates often complete background checks and security screenings and learn jurisdiction geography.